Fashionable Canes Reviews 288

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent range and quality of products, noting that items are both beautiful and functional, made from substantial and premium materials. Many highlight the exceptional customer service, describing it as top-notch, knowledgeable, and helpful, with quick and personal responses to inquiries and concerns. The ordering process is often described as easy, with prompt delivery and efficient handling of custom sizing and order adjustments. However, some customers experienced issues such as canes arriving too short or designs not covering the full length as expected, and one mentioned a cane being too light for support. A few other people also felt that a product was scratched upon arrival, though customer service quickly resolved the issue with a replacement.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, sturdiness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as great, excellent, and... See more

Quality

Customers consistently express satisfaction with the quality of products, highlighting their sturdiness,... See more

Order

People report positive experiences with order, with many customers stating it's not their first time ordering... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, above and beyond, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Though I haven't yet purchased a walking appliance, I have been looking at the different styles, materials, palm-grips, and customer ratings. My agent understood I'm a novice at this and helped me wit... See more

Rated 5 out of 5 stars

My cane arrived in perfect condition (packed by Rhian). I was worried about the quality, but this is made of substantial materials. Only one small point is unfortunately it does not have the brass tip... See more

Rated 5 out of 5 stars

Excellent range of products. Have bought different types from FC, and each one has been very high quality, and better than any other canes bought elsewhere. Customer service is excellent, from the fre... See more

Rated 5 out of 5 stars

I had some questions about an order I wanted to make, and I sent an email and got a quick personal response. I still had another questions, and got another quick, personal answer. That's what customer... See more


Company details

  1. Medical Equipment Supplier
  2. Fashion Accessories Store

Written by the company

www.fashionablecanes.com | Welcome to the Fashionable Walking Canes Facebook page! Cane Users and Collectors Welcome. Customer Service: 1-800-887-5185


Contact info

4.8

Excellent

TrustScore 5 out of 5

288 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding experience

Outstanding experience. Communicated a problem and it was answered very fast, with a very positive result. Great customer service.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Reputable company and products

It's not the first time I've ordered from this company, but it is the first time I had a small issue. A black men's cane for my husband was scratched and the silver below was showing through. Customer service quickly responded and mailed out a replacement within the hour. They stand behind their products and I highly recommend them for anything you purchase!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing canes!!

Great product. The canes are very sturdy and made from premium materials. Not only are they sturdy, they look amazing. Both of my canes are bright!! I get compliments everywhere I go!! Customer service is so amazing!! They respond quickly and they are very helpful!!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding in every way!

My original purchase was in January of 2020 - a Black Ash Fritz. I had been diagnosed with a progressive neurological disorder and balance was becoming an issue. My doctor recommended (strongly) that I start using a cane. Six years later my trusty "steppin' out" companion is showing the scars and marks of daily service. And it has now become time for me to use a cane just getting around in the house. I decided to get a new "steppin' out" companion (that doesn't look quite so traveled) - this time an Oak Fritz - and move my long time friend to an easier stay-home life. Of course, I came back to Fashionable Canes. It is because of your product quality and service. Sorry to say, but it is the truth, that this will probably be my last purchase from you. So a heart felt "THANK YOU!" is in order.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Quality material and customer support

I had many questions about the weight of the cane and the wood material to use, and each question was answered promptly and completely. Those responses were followed up by an email asking if I needed any further help and if they had done all they could for me. The quality of the cane is wonderful. This is a company I would easily recommend to anyone.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

My first F C cane, hopefully not my last

This was my first order from Fashionable Canes and I was not disappointed.
The ash cane I ordered, cut to my height, arrived much quicker than I thought it would. It is beautiful and I love it.
Throughout the order process, the staff answered all my concerns quickly and with understanding.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent cane

Excellent cane. Delivery to my home in a nice box by UPS. The cane itself is very nicely made and I really like the wood style canes. Will do business again.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

100% recommended

Fashionable Canes was recommended to me and it didn't disappoint. Fast delivery. Amazing quality product,my daughter was so happy she cried. Would definitely use again. Worth every penny thankyou.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with this…

I had a wonderful experience with this company!

Their customer service is truly outstanding. Responsive, kind, and incredibly thoughtful. I had a small issue with my order due to a mix-up with a new design, and they handled it with such professionalism and generosity. They immediately took care of everything and made the situation better than expected.

It’s rare to find a business that stands behind their products and treats customers with this level of care. You can tell they genuinely value their clients.

I will absolutely continue to be a loyal and frequent customer, and I highly recommend them to anyone looking for quality products and exceptional service!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Wide variety and beautiful canes

There is such a wide variety of canes and the option to have wooden and carbon canes cut to the right length is wonderful. Very responsive to email questions. My only problem with these folks is there are so many canes and it's hard to justify buying more! Really want to try the clear cane...that's next on my list.

25 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look