Fashion Dujour Reviews 

I saw an ad for a hat that looked perfect for my Italian summer holiday. I decided to buy two of them and placed the order on June 28. Somehow the system - I don’t think it came from my phone but from the shopping platform itself - remembered an old shipping address for me and automatically inserted it. I unfortunately did not realise this until I had hit the pay button. I immediately got in touch with the company to explain the problem. Did not get an immediate reply and in fact received an automated tracking notification that the parcel was being shipped to Brussels. I kept writing and on July 1 finally received a reply reassuring me that the shipping address had been amended - and confirming the correct address in Italy. Today - July 12 - I received a tracking email telling me the package is on its way to … Belgium. And the tracking app confirms it. This is infuriating. Not to mention the fact that I was not expecting a shop calling itself “Fashion du jour”, whose ads are in French to be shipping from the US and for the delivery to take so long. I suppose that is my fault for not reading the small print, but it is to say the least misleading. Anyway I have asked for my money back since they have now shipped it to the wrong address despite their confirmation. I will update this review when I get a reply.

To small !!!

I ordered a sun hat as this company is French and the hat looked lovely online . It arrived quickly but it was such a horror that I consigned it to the recycling bin in disgust. Just big enough for a child’s head ,made in a horrible scratchy cheap stiff revolting material in 2 vomit shades of beige 😱 Without exaggeration only fit for a scarecrow ! I will never buy anything online again . Bravo Fashion Dujour for this scam and ruining online services . I won’t even ask for a refund which you probably count on… your product is just too pathetic to waste time and stress on a request

Exactly what I need. Exactly what I wanted and needed

They promote fast delivery but then never respond it’s been three weeks and I only get automated response and the shipping is always different links with updates from different destinations. It is all a scam. Multiple mails and no response. And then they say the package is lost. To be avoided at all costs.

Voici le parcours du combattant de ce que j'appelle une belle arnaque, sauf erreur de ma part.
Via Facebook une publicité intéressante d'une vente de Graines de Germination de nénuphars avec les bols que je comptais offrir pour les fêtes de fin d'année 2024.

Produit alléchant que celui-ci :
"Germination en 7 jours] Dernier jour de vente - 49 % de réduction 💐 Le bol de bonsaï sacré avec fleur de lotus🔥 Mélange_10 graines_Commandez plus de 30 graines et recevez de l'engrais liquide gratuit.."
Confirmation via mail du support et n° de suivi:
    " The tracking number is: 15772004905091942703.
     We checked that your package logistics status has been updated.
     Now the package logistics status is: transit.
     Detail status of the logistics:GENT,9000,Belgium,The shipment is in transit in the country of Belgium."

L'adresse mail de soi-disant support est à disposition en cas de soucis, et qui est la même que la Confirmation.
Ai échangé de multiples mails, me rendant compte que le délai de livraison est énorme et inconnu.
Je demande un remboursement vu qu'il n'est pas de mon ressort de trouver la Société de livraison.

La dernière réponse reçue est :
"Sorry to keep you waiting.
We checked the tracking information but there is no updates，
your package may have been lost，so we can not receive the parcel neither.
We are so sorry for what happened. In this case, we have solution for you:
1. If you still want the product, we can resend your order, but this time we need to charge some money for our loss of the product and the first shipping fee. Thanks for your understanding.
Yours sincerely,
Customer Service Team"

Tout à fait en dessous du mail :
"We are sorry that we have a large number of inquiries at present. We are not intentionally neglecting you. If you have any questions, please send them to us first. We will reply to you as soon as possible. Thank you for your waiting and understanding.
Yours sincerely,
Customer Service Team."

Me ferais-je des illusions en espérant tout de même cette livraison qui a pour coût 33,96€ assurance expédition comprise??Pour d'aucun c'est une petite somme, pour ma part c'est un trou dans mon budget, vu que je n'obtiens aucune satisfaction dans les échanges. Et de surcroît moi-même et les personnes à qui je tenais à les offrir ne verrons peut-être ou certainement jamais fleurir les beaux nénuphars!!
Cordialement