Love having a box of fresh fruit and veg waiting for me every Friday, ready for the weekend. Our fruit bowl runneth over, and we have healthier more creative dinners with so much veg to use up. It's f... See more
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Review summary
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in short great idea, great product all delivered by a great team of people. I've given them five stars not because they're perfect, in fact when I started with them I found their web site was a bit... See more
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I highly recommend Farmers Pick. Produce is so fresh and enables Me to manage my meals and Prep and I can choose to opt out of particular fruit and veg before the cutoff date, or add to the box th... See more
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I am really enjoying the boxes of produce I receive from Farmers Market each fortnight. Pensioner friendly) What is in every box is well worth the price. I also enjoy the little surprises I receive, e... See more
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Company details
Written by the company
Farmers Pick is a fruit and vegetable subscription box on a mission. Every box benefits farmers, helps prevent food waste and protects our environment. We provide always fresh, affordable and sometimes 'normal' products to your door
Contact info
Australia
- farmerspick.com.au
4.4
Excellent
891 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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cherries
So happy to support farmers + eat delicious cherriea
We bought two boxes of cherries and they were amazing... Wasn't sure what to expect given they are the duopoly rejects... But there were no obvious signs of being imperfect and tasted delicious!!
29 December 2025
Unprompted review
Reply from Farmers Pick
Love hearing this! 😍 We’re so glad you enjoyed the cherries — proof that ‘imperfect’ can still be absolutely delicious 🍒💚 Thanks for giving them a go!
Consistently wrong orders
So just before Christmas I had a delivery which was incomplete which is a ridiculous number of deliveries more than half have been missing a cold box or a pantry box or something else.
My delivery for December 18 also included a driver called Harsh screaming and swearing at me, I was told his actions would be investigated and that my missing items would be delivered on the 24th which didn't happen.
I did get rotten cherries on the 28th.
Today's order was apparently to be delivered by the same person and wouldn't you know I got a delivery notification and was a block from home, got home and there was nothing at all, nothing on my neighbours steps, nothing dumped on the street and the delivery pictures look like the inside of a hand and something dark.
I tried to order pantry and cold things from you guys, was really looking forward to my veggies this week and now yet again you have my money and I have nothing.
I keep giving you chances and keep being told that the issue will be fixed but it isn't, this shouldn't happen all the time, it shouldn't take 10 emails to fix, it shouldn't take me waiting at least an extra week for delivery, I shouldn't be out my money and end up with nothing.
15 January 2026
Unprompted review
Reply from Farmers Pick
we’re so sorry you’ve had to deal with all of this, Reo! It’s completely understandable to feel frustrated—no one should be left out of pocket or missing their orders, especially after giving us multiple chances.
Please DM us the email address linked to your Farmers Pick account so we can escalate this immediately with our customer experience team. They’ll investigate what’s gone wrong with your deliveries and do everything possible to make it right for you!
Yummiest cherries
The cherries were delicious and when I was given a date that was after my event you managed to change the date so that I could use them for my event. How kind was that. The cherries are amazingly yummy and they last over a week. I will definitely be buying them next cherry season.
9 January 2026
Unprompted review
Reply from Farmers Pick
That’s wonderful to hear! We’re so glad the cherries worked out perfectly for your event and that you enjoyed them 😄🍒. We can’t wait for cherry season to come around again so you can stock up!
Ordered 4kg CHERRIES online arrived on the 23rd…
Ordered 4kg of cherries online arrived on the 23rd December as promised. All deliciously perfect. Just finishing the last of them now. Still perfectly delicious. Recommended by Dale
23 December 2025
Unprompted review
Reply from Farmers Pick
This makes us so happy to read 🍒💚
So glad your cherries arrived right on time and stayed delicious all the way to the very last one. That’s exactly how they should be enjoyed!
Thanks so much for the recommendation, Dale. We really appreciate the support for our growers and for Farmers Pick 🙂
Poor logistics & customer service
I ordered 3 boxes of cherries for our family Christmas celebration & gifts.
Using PayPal auto-populated the form with my PO Box — and neither their website or logistics processes picks up on this until too late.
After an unhelpful, bland SMS message, I have been unable to contact Farmers Pick. No phone support, and an AI email that says they’ll get back to me. But they haven’t.
Bland, tardy apologies across TrustPilot are not an effective approach to customer service. I say this as a CX professional.
Now I find myself cancelling through PayPal and trying to source my cherries elsewhere on Christmas Eve.
Wish me luck. I suspect that Farmers Pick will also need luck in the future, based on my experience and those reported here in TrustPilot.
They really need to look at their logistics operations and approach to customer service, no matter how worthy their objective.
23 December 2025
Unprompted review
Reply from Farmers Pick
Hi Gregory, we’re really sorry for the frustration and disappointment you’ve experienced, especially at such a busy time like Christmas. We completely understand how upsetting it is when deliveries don’t go as planned and communication feels impersonal.
If you’re willing, please DM us the email associated with your Farmers Pick account so we can escalate this to our customer experience team. They’ll be able to look into your order and help resolve this properly.
We appreciate your detailed feedback, it’s invaluable for improving our logistics and service, and we truly regret the experience you’ve had.
Awesome Farmers Pick
The cherries are awesome and the service fantastic.
The cherries do not deteriorate like I have experienced with other cherries. When they are packed and ready to be shipped to your home, they are tracked with up to date information.
If you have any queries about your order, Farmers Pick respond to the query in a very timely manner.
I can highly recommend the fruit and Farmers Pick. And I love the fact that we are helping the farmers directly and saving such wastage of food
Brilliant
18 December 2025
Unprompted review
Reply from Farmers Pick
Thank you so much for sharing your experience, Anne! 💚
We’re thrilled to hear you’re loving the cherries and that our service and tracking made things easy for you 🍒📦
It’s wonderful to know you appreciate supporting farmers directly and helping reduce food waste—exactly why we do what we do!
Thanks again for your recommendation and kind words 😊
Thank you Farmers Pick
Thank you Farmers Pick. We have just received our cherries this afternoon. They were cold when they arrived & it only took us a few minutes to try them & taste how yummy they are. A fabulous product. Well done.
Thank you from Vicki & Peter 👏👏🙏🏻 Merry Christmas to you all 🎄🎅🧑🎄
19 December 2025
Unprompted review
Cheering for Cherries
The 2kg cherry box we received was excellent. Fruit was superior to what we’ve been buying at the supermarket. Communication was great. I will definitely be purchasing again through Farmers Pick.
13 December 2025
Unprompted review
Reply from Farmers Pick
Yay! so glad you love the cherries, Sharon! Thanks for supporting us :)
Fantastic service
Fantastic communication, service and most importantly the BEST cherries. Will order again for sure. No need to pay supermarket prices anymore!
11 December 2025
Unprompted review
Reply from Farmers Pick
Thank you so much for the lovely feedback! 🍒💚
We’re absolutely thrilled to hear you loved the cherries and had a great experience with us. Your support means a lot, especially as it helps us keep backing Aussie farmers and rescuing great produce. We can’t wait to have you order again! 😊
As always very good but not delivered to my villa , left out of gate at complex in the sun
As always, fruit is tremendous very upset when today’s cherries were left at the front gate of the Palm Lake complex in Cranley Queensland in the sun
5 December 2025
Unprompted review
Reply from Farmers Pick
Hi Sonia, thank you for letting us know and for your kind words!
We’re really sorry your delivery was left at the front gate in the sun — we understand how upsetting that would be, especially with cherries. This isn’t the experience we want for you. Please reach out to our customer experience team via support@farmerspick.com.au so they can look into this with the courier and help make it right for you. Thank you for your support and we hope to make it right for you!
Staff and produce
I have also found that the staff of farmers pick are extremely pleasant to deal with and bend over backwards to help you and I must reiterate the quality of the product I have consumed is thirst class the price that is paid in the shop is eye watering the cherries that are from farmers pick are beautiful go on give them ago
20 December 2023
Unprompted review
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