John Brown made this years renewal flawlessly easy. Questions were answered quickly and paperwork was received quickly. Better than years prior.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Gerard worked pretty hard to find me the best rate for what I asked for. He did exactly what he said he was going to do, and provided me with exactly what I needed. I 100% recommend Gerard and his ser... See more
Gladis she was very helpful she always solves all my questions i consider myself very picky but she was very patient and kind. Such a beautiful person. And very professional. Im glas she help me.
Excellent experience from start to finish! Mr Jim was professional, knowledgeable, responsive, and very easy to work with. He took the time to explain my options, answered all my questions, i really a... See more
Company details
About Farmer Brown
Written by the company
General Liability & Workers Compensations for contractors.
We cover your insurance needs! Get your General Liability, Commercial auto, Builder's Risk, Surety bonds and Property Insurance with us saving time and money! Get multiple quotes with just one click.
We Make It Easy
Give us a call and in 4 steps you’ll be covered. Speak to our bilingual coustomer representatives and aks them anyting you need to know.
Save Time and Money with Farmer Brown Insurance Agency
Contact info
363 N Sam Houston Pkwy E Suite 1100, 77060, Houston, United States
- (888) 973-0016
- info@farmerbrown.com
- farmerbrown.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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They always are helpful they are always…
They always are helpful they are always aware and pay close attention
7 May 2026
Very fast accomplishing my request
Very fast accomplishing my request. Always easy to work with. Great customer service!
7 May 2026
Responsive Rhea with Farmer Brown
Rhea made my initial enrollment and renewals so easy. She is super responsive by text and email, answering questions promptly and clearly. She also provided a variety of alternatives without pressure.
7 May 2026
Response was clear and fast
6 May 2026
Unprompted review
Maria was great
Maria was great. She got me everything I needed, in a timely manner!!
6 May 2026
Unprompted review
Jim is always great and ready to assist…
Jim is always great and ready to assist with any paperwork. Highly recommended
6 May 2026
Request a COI from Betzenia Medina…
Request a COI from Betzenia Medina yesterday and still haven’t received it. I asked today if I was going to get it today and no response. So I would say Customer Service puts the Customer on the back burner.
4 May 2026
A+++
90% percent of the time, I'll call for a COI and moments later I'll have it in my inbox. There super fast to respond.
1 May 2026
Fast service and good people…
Fast service and good people communication talk to Beth
23 April 2026
Unprompted review
This company is great
Beth was a very professional lady
She helped me with everything I needed
Grea services
4 May 2026
Unprompted review
John Brown made this years renewal…
John Brown made this years renewal flawlessly easy. Questions were answered quickly and paperwork was received quickly. Better than years prior.
4 May 2026
Unprompted review
Weekend response
I sent a COI request Friday evening and Maria sent it on Saturday morning. I did not expect that, that is above and beyond. Thank you for the quick reply!
2 May 2026
Unprompted review
Very good customer service by Gladis
Very good customer service by Gladis. I’m so happy I got farmer Brown insurance.
She’s always on time to answer my calls and my questions
1 May 2026
Gustavo is very helpful and…
Gustavo is very helpful and knowledgeable. He helped me navigate my insurance coverage easily.
1 May 2026
My experience with Farmer Brown…
My experience with Farmer Brown Insurance has been very good, they make sure to help me whenever I need, they always do such a great job and make me feel like their biggest priority.
30 April 2026
Rhea CARES and saved me thousands
Rhea is so awesome, she is very responsive and cares about her clients! Saved me several thousand dollars, THANK YOU!!!
30 April 2026
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