Farmer Brown Reviews 

2,522
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 919 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast response times and the smooth, efficient handling of various insurance certificates and essential documentation needs. People note that agents are always ready to assist promptly, maintain great communication, and always ensure all paperwork is accurately processed without any delays. However, some people mentioned that maintaining a long-term business relationship with the agency consistently delivers reliable support across different internal departments. Consumers also highlighted the remarkable helpfulness, extensive industry knowledge, and admirable patience of the dedicated staff when thoroughly explaining policy details and answering complex questions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as helpful, professional,... See more

Service

Users describe positive interactions with service, highlighting that team members are very helpful,... See more

Customer service

Consumers find customer service to be positive, frequently highlighting professional agents who take the time... See more

User experience

Customers felt high satisfaction regarding their user experience, highlighting that staff members were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

John Brown made this years renewal flawlessly easy. Questions were answered quickly and paperwork was received quickly. Better than years prior.

Rated 5 out of 5 stars

Gerard worked pretty hard to find me the best rate for what I asked for. He did exactly what he said he was going to do, and provided me with exactly what I needed. I 100% recommend Gerard and his ser... See more

Rated 5 out of 5 stars

Gladis she was very helpful she always solves all my questions i consider myself very picky but she was very patient and kind. Such a beautiful person. And very professional. Im glas she help me.

Rated 5 out of 5 stars

Excellent experience from start to finish! Mr Jim was professional, knowledgeable, responsive, and very easy to work with. He took the time to explain my options, answered all my questions, i really a... See more


Company details

  1. Insurance Agency
  2. also in
  3. Financial Consultant

About Farmer Brown

Written by the company

General Liability & Workers Compensations for contractors.

We cover your insurance needs! Get your General Liability, Commercial auto, Builder's Risk, Surety bonds and Property Insurance with us saving time and money! Get multiple quotes with just one click.

We Make It Easy

Give us a call and in 4 steps you’ll be covered. Speak to our bilingual coustomer representatives and aks them anyting you need to know.


Save Time and Money with Farmer Brown Insurance Agency


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,522)

1,095 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend this insurance…

I highly recommend this insurance company and Ribinson is very friendly, and he is very effective in his work , From the moment he attended me, he solved everything about my insurance, I recommend it

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Jose' at Farmers insurance helped ease…

Jose' at Farmers insurance helped ease the transition to Texas. I moved my business and home and needed to establish several types of insurance and he was able to make all that happen in a day or two.
Thank you for making this move easier on us!

6 April 2026
Rated 5 out of 5 stars

They made the process of getting…

They made the process of getting insurance for my business easier and more affordable than I’ve experienced in 20 years. Carlos is a great agent- easy to get ahold of, even via text message on days when I’m really busy.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional and caring

My professional relationship with Katerine and Mary Grace has been wonderful. They are so on point with answering questions I may have on my policy. Katerine helps me get what my company needs for coverage and Mary Grace turns my request for certificates around so quickly. I really appreciate them and all their hard work. I applaud Farmer Brown for hiring such professional and caring team members.

7 April 2026

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