SCAM SCAM SCAM!!! this company needs reporting and shutting down, what they are doing is fraud and illegal. Advertising a certain flight and price, then the next day they ring you after taking your mo... See more
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Rates found on this site does not verify with third party sites. On farecompare.com canadian dollars is selected, while on the third party companies farebuddies.com and bookmyairtravel.com will transf... See more
Don't believe any booking you make with them. They'll refer you to a partner like Travelouts, who will take your reservation, then tell you they can't confirm it because the airline changed the price... See more
SCAM！I went through this booking process and want to tell you this is scam.farecompare direct you to another website"Terifasodeal". After 10 hours, one of people call ne and he was shouting at me sayi... See more
Company details
About FareCompare
Information provided by various external sources
COVID-19 FAQ
We know many FareCompare users had their travel plans impacted by COVID-19. We hope first and foremost that you remain safe during this difficult time. Here are answers to some common questions:
Why is FareCompare still promoting travel offers and tracking price changes? Travel restrictions vary in multiple countries and we are adjusting the departure dates for flights in our emails to match these restrictions. Of course we want you to follow the restrictions set up by your health and government officials.
How can you cancel a flight or move the departure? You will need to contact the airline that you booked your ticket with (FareCompare does not handle transactions). Look for an email that has a confirmation number. This should also have the airline's contact information.
Will airlines charge you if you change your departure?
How do you know if you can fly to a certain destination? Either contact the airline if you know which airline you want to use, or visit the government site for your destination.
What can you do while waiting for travel restrictions to end?
Contact info
7300 Lone Star Drive, Suite C200, 75024, Plano, United States
- customer.service@farecompare.com
- farecompare.com
1.4
Bad
401 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website is poorly designed and hard to…
Website is poorly designed and hard to use, even from my desktop computer. After a few minutes I gave up on it and went elsewhere.
14 February 2020
Unprompted review
Reply from FareCompare
Thanks Kanein for your honest feedback. We want to make our site as intuitive as possible, so you can quickly compare airfares.
If you have a minute, could you send an email to us with a few details on what you were searching for, and as it relates to design -- what was difficult to find.
Could you email this and any other relevant information to this address:
customer.service@farecompare.com
Again, thanks for your feedback,
FareCompare
A great and easy way to compare prices…
A great and easy way to compare prices online.
14 February 2020
Unprompted review
so far it has given the best options to…
so far it has given the best options to look at...
13 February 2020
Unprompted review
The fate were very reasonable(cheap)
The fate were very reasonable(cheap)
And they were quick and pleasant.
Thank you
12 February 2020
Unprompted review
Found cheap flights on other sites
12 February 2020
Unprompted review
Reply from FareCompare
Thanks for your honest feedback. So that we can work to improve the experience of our site, would you be able to provide the origin, destination and travel dates you searched for, and send the information to this address:
customer.service@farecompare.com
Also, if you have any other anecdotes (date when you searched, round-trip, number of travelers, filters used in results of airfares), any information you could provide would be helpful.
Thanks again,
FareCompare
I got a ticket for 228 Calgary…
I got a ticket for 228 Calgary Vancouver return so you not even close
9 February 2020
Unprompted review
Reply from FareCompare
Albert, we definitely want to improve your experience with our site and just have a few short questions. Can you let us know how you accessed this airfare?
The following details (if you have them) would help:
* Link to the page you are accessing
* Screenshot of the price
* Details of your desired trip (departure location and dates, return location and dates, number of passengers etc)
Once you reply with this information we can look into this further on your behalf.
Thank you for reaching out to us.
What a spam company.
17 December 2019
Unprompted review
Reply from FareCompare
We truly value honest feedback from your review, as it helps us focus on our goals for consumer improvement. Our subscription options allow you to opt in or out of price alerts, flight deals, travel advice and featured offers from our travel partners.
You can receive as little or as much as you want. We would be glad to explain it further. Just send us a follow-up email to customer.service@farecompare.com .
Sincerely,
FareCompare
I only want the specific dates and…
I only want the specific dates and times fares. For when I am traveling. I don’t want to leave two days earlier. Have 2 stops with 32 hours of travel time. I don’t need that garbage. I don’t need all the garbage notices that go along with it
10 December 2019
Unprompted review
Reply from FareCompare
Thanks for your feedback. We completely understand. Our site does allow you to filter itineraries down to non-stop, in addition to specific duration times. You'll see this after clicking "Find Flights" from our home page.
If you have any specific questions or comments about price alerts, could you send us an email to customer.service@farecompare.com ? We'll gladly work with you to improve your travel shopping experience.
accurate and most updated
this web really help me and give most accurate information about flight price change. its good for price checking but not for booking as friends of mine was experiencing big trouble booking from one of recommended site here.
20 November 2019
Unprompted review
Reply from FareCompare
Thanks for the review. Whenever you encounter trouble booking flights, hotels or cars, it's important to reach out to that site's customer service group as soon as possible. They would be best suited to help out, since we are not part of the booking process.
Safe travels,
FareCompare
Frequently updated (e-mail notices)…
Frequently updated (e-mail notices) when fares change. That is "up to the minute" updates which allow the best price to be captured.
7 November 2019
Unprompted review
Priceline used to be the best now…
Priceline used to be the best now they're all the same they don't even give you the option to bid on a price anymore I found them better off calling the airlines directly 9 out of 10 times the only thing all the different sites have done is charge the same price give or take a dollar so now it looks like everything's the same rather than being given the opportunity to actually get a lower rate in fact I've had to pay three times as much for my plane ticket to Jamaica very disappointed in that your prices just make me not want to travel anymore
5 November 2019
Unprompted review
Reply from FareCompare
Karla, airfare shopping can be difficult. At FareCompare, we want to help you make that comparison before you purchase, and clearly we've missed our goal. To help you out further, could you email us directly at customer.service@farecompare.com?
When you email us, if you can send us your departure city and any other details, we'd be glad to help you look into the issue further.
Sincerely,
FareCompare
I’m looking for the cheapest price
29 October 2019
Unprompted review
Reply from FareCompare
Hi, are you still looking for airfare? If so, can you let us know what destination you are interested in?
We may be able to help.
FareCompare
I like the constant update on airfare
I like the constant update on airfare, it helps me to take advantage of lower fare
26 October 2019
Unprompted review
Consistent in emailing me
23 October 2019
Unprompted review
Not satisfied with your deals.Rates…
Not satisfied with your deals.Rates aare exorbitant with changing flights at risk
23 October 2019
Unprompted review
Reply from FareCompare
Thanks for your honest feedback. Shopping for airfare can be complex enough without prices appearing to change while shopping. The Wall-Street Journal coined this issue as 'fare-switching.'
FareCompare CEO Rick Seaney also described this issue as a technical glitch affecting the industry, airlines in particular, and only affects 2-3% of bookings.
Different reservation systems and airlines handle this concern in different ways, but most only honor the price you're quoted on the booking page.
Larger airports generally provide more competition and thus reduced prices, so where you fly from can also impact the cost.
To help you as much as possible, please read this article on the "Cheapest Days to Fly and Best TIme to Buy Airline Tickets:
https://www.farecompare.com/travel-advice/tips-from-air-travel-insiders/
Safe travels,
FareCompare
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