Pretty good service and very competitive prices. The only reason for the 3 stars instead of 5 is that their topup system is the worst payment experience I have ever tried.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I mean, the number kind of works. I’ve successfully verified it on WhatsApp, Telegram, and Signal without any issues. Price is excellent, for a Canadian or UK number, only 15 USD a year. Not-so-... See more
Company replied
I forgot to top-up the credits, finally many numbers were failed to renew. I contacted the support on WhatsApp, they resolved the issue quickly. I appreciate it much. It would be better if they have a... See more
Company replied
I've been using Fanytel for virtual numbers and I’m really impressed with their performance. The SMS delivery is super fast, and I received my verification codes almost instantly. Calls are also cry... See more
Company replied
Company details
Written by the company
Fanytel offers virtual US, UK & Canada phone numbers for ultimate privacy and business control. Enjoy international calls & SMS at affordable prices too!
Contact info
United States
- fanytel.com
3.3
Average
176 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i am writing from nigeria,fing it…
i am writing from nigeria,fing it difficult buying credit, keeps rejecting almost all the cards
2 October 2025
Unprompted review
Reply from fanytel.com
This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at sales@fanytel.com .
Brilliant service
Brilliant service. App wouldn't let me sign in but then thanks to the active support now I can log in.
28 September 2025
Unprompted review
Reply from fanytel.com
Thank you so much for your kind words! We’re really glad to hear that our support team was able to help you and that you had a positive experience.
Amazing app and support
Amazing app and support. Thank u very much!
25 September 2025
Unprompted review
Reply from fanytel.com
Thank you so much for your kind words!
Not Receiving The OTP Code
I bought a US phone number to receive the OTP code for my Payoneer and Amazon seller account, but it is not receiving anything. I hope this problem is fixed ASAP.
20 September 2025
Unprompted review
Reply from fanytel.com
This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at sales@fanytel.com .
Reply from fanytel.com
This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at sales@fanytel.com .
I am using Fanytel Since November 2021
I am using Fanytel Since November 2021, sometimes it has minor bugs but after makinf request they resiove the problem asap. Nowdays this app is not working in India so I use VPN and it works very well. Overall I am 99.99% satisfied with fanytel as I am using multiple numbers. So if anyone is unable to use this app kindly check local govt conditions, update app, and use vpn.
12 September 2025
Unprompted review
Reply from fanytel.com
It is delightful to hear such positive words from our loyal customers .
Reply from fanytel.com
Thank you so much for your kind words! We’re really glad to hear that our support team was able to help you and that you had a positive experience.
Very fast response
Very fast response
Guided me to the best way
My problem was completely solved
1 September 2025
Unprompted review
Reply from fanytel.com
Thank you so much for your kind words! We’re really glad to hear that our support team was able to help you and that you had a positive experience.
I had a great experience with…
I had a great experience with fanytel.com. Their support team is very professional and always responds to emails quickly. The service is reliable, transparent, and hassle-free. I’m completely satisfied with my purchase and would definitely recommend it to anyone looking for a trustworthy provider.
26 August 2025
Unprompted review
Reply from fanytel.com
Your recommendation means a lot to us—we truly appreciate your support!
Everything is "OK" for my business
Everything is "OK" for my business. Live support is good. I resolved my issue with the support team
18 August 2025
Unprompted review
Customer service is below minimum.
Customer service is below minimum.
They do not answer emails like a professional business. Very short unprofessional 3 worded answers. Basically, each time there is an issue, they reveal there is zero guarantee to receive your msgs or otps. Price is great but not reliable for msgs and otps. Please work on your email communication style, it's not acceptable.
7 August 2025
Unprompted review
Reply from fanytel.com
We’re sorry to hear that you’re not satisfied with the app. Your feedback is important to us, and we’d like to understand the issue better . Please feel free to share more details about the problem you’re facing at sales@fanytel.com .
advise not to buy any numbers from them.
I purchased an American number from their application in order to activate PayPal and Telegram, and when I completed the purchase process and received the number, I found that it did not know as if it was just a fake number. I contacted them via email and they responded to me that they are not responsible for a third party not activating the number. I requested that I be compensated or my money returned to me, and more than two days have passed and I have not received a response. I advise not to buy any numbers from them.
3 August 2025
Unprompted review
I've been using this service for a long…
I've been using this service for a long time, and I can't imagine finding a better one. The support team is very efficient and responsive, and I've never had any problems using it. The only downside is that there are some bad numbers, but otherwise everything is great.
25 July 2025
Unprompted review
Reply from fanytel.com
It is delightful to hear such positive words from our loyal customers .
Title: Fraudulent Experience – Number Deactivated Without Notice, No Access to App or Refund
I had purchased a virtual number (+1 515 377 0000) from Fanytel Business around 2 years ago, with approximately $9 account balance. The number was active and linked to important accounts, including WhatsApp.
Suddenly, without any prior notice or communication, the number was deactivated, and the Fanytel app completely stopped working. I have been locked out of my account and balance.
What’s more confusing is that the WhatsApp linked to this number still showed “last seen on 31 May 2025” and messages sent to it were getting double blue ticks (read) until 15 June 2025.
This clearly shows the number remained active at least until mid-June 2025, which makes the silent termination even more suspicious and unacceptable.
This is a clear case of negligence and unethical business conduct. As a paying customer, I expected proper communication or at least the option to port or transfer my number. But there has been no explanation, no support, and no access to either my number or balance.
I demand an immediate resolution in the form of:
Reactivation of the number, or
A complete refund of the remaining balance.
This review is intended to warn others — do not trust Fanytel for essential or business-critical services. If they can terminate an active number silently while it still works on WhatsApp, without refund or communication, they are not a reliable provider.
Rating: ★☆☆☆☆ (1 Star)
15 June 2025
Unprompted review
Reply from fanytel.com
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback.
Please feel free to reach out to our support team at sales@fanytel.com with the details, and we’ll do our best to help.
Poor Service — Not Worth It
I purchased a virtual number from Fanytel specifically for verification purposes, but it failed to receive OTPs and didn’t work for the intended verification services. When I requested a refund, I was told that since I had "used" the number, a refund was not possible. However, if the number doesn’t function as advertised, it has no value for the service I purchased it for.
This lack of reliability, combined with an unfair refund policy, makes Fanytel a service I cannot recommend.
17 July 2025
Unprompted review
Reply from fanytel.com
We’re sorry to hear you’re dissatisfied. Please understand that our goal is to provide a reliable service, and many of our users continue to use Fanytel successfully.
Very expensive SMS
I almost gave the wrong evaluation due to my misunderstanding.
5 July 2025
Unprompted review
Reply from fanytel.com
Hi Michael,
Thank you for your feedback, and we're sorry for any confusion or inconvenience caused.
We’d like to clarify that the SMS rate listed as $0.10 (10 cents) per message on our website is correct. It seems there may have been a misunderstanding — $0.10 is equal to 10 cents, not $0.0025. Each SMS sent is billed at this standard rate, regardless of message length (as long as it stays within one standard SMS segment).
Fanytel recommendation and compliments for support services
Mine experience with support team on this application is more than good . They are kindly available for any problems, question and request. They had a lot of patience to fix and make favour for mine request. That gives me as customer trust and feeling of safety to use a long term this application. All recommendations for this fanytel and support team.
23 June 2025
Unprompted review
Reply from fanytel.com
Thank you so much for your kind and thoughtful message. We’re truly happy to hear that your experience with our support team has been a positive one.
The support team is very friendly and…
The support team is very friendly and helpful. They solved my problem very nicely. so I interest others to use this site so I encourage others to use this site/app. Thank you
12 June 2025
Unprompted review
Reply from fanytel.com
Thank you so much for your kind words! We’re really glad to hear that our support team was able to help you and that you had a positive experience. Your recommendation means a lot to us , we truly appreciate your support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.