Fantasy Giftshop Reviews 

I want to warn other customers about a potential data protection issue.

I use my own domain with a catch-all email setup, which allows me to use a different, unique email address for every online shop and service. This means I can clearly identify which company a specific email address was originally provided to.

The email address I used for this shop was used exclusively for this company. It was never used for any other website, online store, platform, or service and was not published publicly.

I have now started receiving fraudulent spam/scam emails at this unique address.

Because this address was only ever provided in connection with this shop, I am concerned that the email address may have been exposed either through the company itself or through one of its service providers, processors, or other third parties.

So far, I have not received any notification from the company about a security incident or data breach.

I have contacted the company directly and formally requested clarification, including whether my personal data may have been affected and which third parties had access to or processed the email address.

At this stage, I am not claiming that a data breach by the company has been proven. However, due to the way I use unique email addresses for each individual service, I consider this situation concerning enough to inform other customers.

I will update this review once the company has responded and provided further clarification.

I would recommend that other customers keep an eye out for unusual spam or phishing messages sent to the email address they used with this shop.

I ordered a metal plaque which arrived with a large bend in the metal which renders it useless. I had to rip off the wrapping as it was tightly packed. I contacted the company immediately after supplying photos then went away on holiday.
A week later I was asked to send a picture of the packaging which I had thrown away and explained this to them.
They would not do anything to help as I did not have the packaging as it is part of their T’sand C’s.
Also one of their T’s and C’s is to video opening the package!!! So if I had been able to provide the packaging I am quite sure they would have come for the video next. In other words they will do everything in their power not to help.
The plaque was sandwiched between polystyrene which was not damaged which means it was sent like this nothing to do with the delivery.
Be very careful using this company

I got my magic mirror, but unfortunately the glass was broken during delivery. I send an e-mail, but no one respons. They do not have a telephonenumber, which is very unconviened. I do not know what to do anymore. Maybe send the empty box back with a letter "Please answer my e-mail"? I send a few e-mails, but no answer. Even my review on their side isn't posted. The first e-mail was send about 4 weeks ago.

The worker was very helpful. I arrived at 17.55 and there was a problem with the label. I called the helpdesk and the worker agreed to wait for me even until 18.30 if necessary. In the end I could send the parcel around 18.10 and the worker and me left the shop happily. Great experience!

Fast delivery, product very well packed and protected, and it looks just like the picture. Will definatetly buy again in the future.

I haven't received my package, despite the delivery estimate was 2-3 working day. I have been waiting for 11 days and still don't have my item. Also, they are not responsive at all - they didn't provide any phone number and do not reply via email. My experience with them was terrible, I won't but anything else from them!!

Incredibly pleasant and helpful people, who take their time to help even when they are superbusy. They have an impressive range of items and I love shopping with them, be that online or in person at various festivals. I highly recommend them!

It was a fast delivery, all was well pact. We are very pleased with the products.

She's beautiful
Thank you

I ordered some coffee ups and some incense and I am so happy with ally products! Easy to order, fast delivery!

impeccable service merci