Fanciful Doll Reviews 113

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the dresses, often describing them as magical and fairytale-like, surpassing expectations even in person. The customer service is frequently highlighted as impeccable, with staff being kind, attentive, and going above and beyond to ensure satisfaction, even with complex requests or last-minute changes. Reviewers also appreciate the fast and efficient delivery service, with many noting that their orders arrived sooner than anticipated, even for international shipments, and were beautifully and carefully packaged. However, some customers expressed dissatisfaction with the product's quality, describing materials as cheap or plastic-like, with poor stitching and details that were falling off. There were also concerns regarding sizing, particularly for larger busts, where dresses did not provide adequate support or fit as expected despite consulting size charts, leading to discomfort. A few reviewers also noted issues with customer support transparency regarding product origins and shipping costs, suggesting clearer communication would be beneficial.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight over the unique design,... See more

Quality

Customers had positive experiences with quality, frequently describing the dresses as stunning, well-made,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times, even... See more

Order

People report positive experiences with order, with many expressing satisfaction and stating they will order... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as friendly, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fanciful Doll weaves pure magic into every dress. Each piece is more beautiful than the last, like something lifted straight from a fairytale. Their customer service is impeccable kind, attentive, and... See more

Rated 5 out of 5 stars

I bought the Dresden China Mademoiselle Gown. It had been advertised to me on Facebook while I was actively searching for a wedding dress. I fell IN LOVE!!!!! I'd say shipping was pretty fast,... See more

Rated 5 out of 5 stars

I could spend all day singing praises for Fanciful Doll. I am planning my wedding and made the easiest choice to go with Fanciful Dolls for my own gown as well as my bridesmaids. The customer servic... See more

Rated 5 out of 5 stars

I shopped the sale and found a beautiful dress. I had some questions and all questions were answered promptly and followed up on. Maria was my assistant and she was able to help me even further. The d... See more


Company details

  1. Dress Store

Written by the company

Fanciful Doll is an independent bridal and occasionwear brand focused on thoughtful design and intentional production. Our pieces are inspired by old-world romance and crafted to feel timeless — from corseted bodices and layered skirts to lace, ruffles, and sweeping trains. We believe in transparency, attentive customer care, and creating garments that feel personal, not mass-made.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

113 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!! Maria got back to me so fast on all my questions. Cant wait to receive my dress for my first ever fantasy ball! I highly recommend fanciful doll for all your bookish fantasy needs! 🩷

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I felt so special in this dress.

Everything about my experience with this company has been perfect! I bought a beautiful Starry Gown from them for my wedding but I had a bit of a wobble after buying because I was in-between sizes. I gave them an email and their lovely customer service team let me know I had chosen the right size and that there was still space in the dress I had chosen because of how the back was done up. This made me feel so much better! The dress itself is stunning. It was light but had a lovely volume to the skirt and sat wonderfully on! The quality is just incredible. It was so sparkley and comfortable! When I wore it on my wedding day, it was a hit with everyone I came across. I've never had so many compliments in my life! It made me feel special and I hope to buy from here again in the future. Maybe for an anniversary dinner! Thank you so much for everything, if I could give 100000/10, I would!!!
And if anyone is worried about space, these dresses are very easy to pop away! Be it a wardrobe or safe keeping box/cover. ❤️

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I worked with Maria

I worked with Maria, and she was an absolute delight. Personable, helpful, knowledgeable - she was everything you want in a representative. My dress is currently held up in customs, which she let me know immediately, making sure that I didn't need it soon for a particular event (I didn't). Her diligence in checking has made this experience one to laud, and I can say so far my experience with Fanciful Doll has been remarkable!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

10/10 customer service!!

Really went above and beyond on my order - Could not thank them enough! Customer service was 10/10 can't wait to receive my dress!!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

While ordening with Fancifull Doll…

While ordening with Fancifull Doll there was a slight mishap with my order, but they resolved it perfectly making the experience even better! They went out of their way to send my dress all the way to Paris for my anniversary so I could still wear their lovely gown on my special day! This wasn’t my first order and for sure not the last. The quality of their service is impeccable and so are their dresses. Thank you so much for this lovely experience!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Wedding dress of my dreams!!

I bought the Dresden China Mademoiselle Gown. It had been advertised to me on Facebook while I was actively searching for a wedding dress. I fell IN LOVE!!!!!

I'd say shipping was pretty fast, considering this was coming from overseas to Tennessee. Dress was boxed nicely. Quality is absolutely outstanding!!!

Now I did order a size bigger because my weight does fluctuate because of PCOS. The dress ended up being too big and I did have it altered, so I do recommend ordering your normal size.

Bigger chested girls (I'm a 46D), this dress does not have the best support.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Fairy Princess

Absolutely loved the dress I got for my bridal shower. Sizing was perfect and the adjustable ties in the back made it the perfect fit. I got the matching bow and looked like a fairy princess. I got compliments everywhere I went that day. Truly a magical dress!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

I preordered a dress and immediately…

I preordered a dress and immediately when it was available, they shipped to the USA in a matter of days. The dress is extremely well made and made me feel every bit a princess for my wedding day! I am so happy and am eager for my next dress!

1 March 2026
Unprompted review
Rated 4 out of 5 stars

My dress was amazing

My dress was amazing!

I wanted a princess euphoric tea length dress and boy did I get it 🥰 I was sized between a Small and Medium, so after asking for advice from the Fanciful team (who responded almost immediately) I went with the Small. When it arrived it was a tad too big so had to get it taken in. I’d recommend sizing down if you’re on the cusp. If it wasn’t for this I’d give them 5 stars all day!! The dress was perfect and looked exactly like the photos and videos. Beautifully made and I felt like the most beautiful girl in the WORLD when I wore it. If that’s not the result you want, I don’t know what is 🥹

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful!

I ordered the Miss Daae Bridal Gown for my elopement. It is the most beautiful gown I have every owned! The cotton and lace were so comfy and breathable for our elopement and the gown photographed soooo well. I was obsessed with the customizable bustle and sleeves and felt like a princess. I highly recommend fanciful doll if you're looking for a unique and whimsical gown to remember forever. Thank you Fanciful doll.

27 March 2026
Unprompted review
Rated 3 out of 5 stars

I am saddend by this

I would like to preface this with saying that I am a huge fan of these dresses I love the designs, and I happen to be wearing my dress right this second and comfort and design wise this is my favorite dress I own and as a plus sized girl I am so happy that more brands are making beautiful dresses for larger sizes but as someone with an H cup it makes me really sad to know I can't wear this in public without risking flashing everyone I really wish I could put this on and just go out.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Extremely happy with my gown

Extremely happy with my gown! Ordered for the first time and to be honest was a little worried because of it being an online only store but I contacted Maria directly and she was very helpful and friendly. She helped me figure out the right sizing and find the perfect gown for my events coming up. Shipping was quick within 24hours. Would definitely recommend!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous gowns

This company produces some gorgeous unique gowns. The fabrics and quality are fabulous and the customer service is extremely helpful.

2 March 2026
Unprompted review
Rated 2 out of 5 stars

Not worth it, if you have a big chest

Considering I paid +400€ (after customs etc.) for a dress and that the sizing is so small, I wouldn't recommend. If you buy the dress from sale, you can't return or even exchange the dress for a better fit. The dress also had some yarn already escape from the seams as I unboxed it, and some of the details were almost falling off as well. For that price I would expect better quality.

I would consider some other place to buy the dress if you have a bigger chest. Now I just have a really expensive dress that I can't wear. I really wanted to like this dress but all this just left a sour taste in my mouth. Won't order again, that's for sure. Can't recommend.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Dress and corset were perfect

The dress and corset purchased were absolutely stunning and looked just like the images. They fit perfectly and were very well made. Shipping time was decent not fast, but considering the items needing to go through customs, I couldn't complain. If ever the occasion calls for a special dress, I will be buying from Fanciful Doll again.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Always amazing customer service

I've worn many, many dresses from Fanciful Doll and I adore them! Lovely quality, swishy skirts and a wonderful princess feel to every dress. I'm an author and have worn between 8-10 of their gowns for events and photo shoots.

Most importantly I must say the customer service is excellent! Several times I've contacted them about last minute events or photo shoots and every time they've worked with me, shipping things express, finding particular gowns, letting me know when things are back in stock. They always go above and beyond to ensure I have a beautiful dress in time for events, be it planned or last minute. Because of that I always gravitate to their gowns because I know the team behind it are passionate and caring, and will help however they can. That on top of the excellent dresses? *chefs kiss*

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Feel like a princess no matter the size

Fanciful doll is a lovely small business producing gowns in a wide array of fabrics and cuts that wonderfully come all the way up through plus sizes. As a plus sized and shorter lady finding beautiful gowns can be a challenge. I found shipping to be very quick and the gown I ordered was just Iike the photos on the website. You never know sometimes about quality and fit, but happily Fanciful doll seems to be right on. Great communications and for something that makes you feel like a princess great all around.

28 November 2025
Unprompted review
Rated 3 out of 5 stars

Mixed Feelings

I ordered a dress from Fanciful Doll and I have mixed feelings.

The design is beautiful and exactly like the photos. The material is high-quality 100% linen, the seams and hems are neat, the underskirt has a good length, and the zipper and inner hook are well-finished.

However, the cup sizing is a major issue. Even with a B cup, the cups are extremely small and don’t fit properly. Wearing it without a bra is unflattering and insecure, but with a lowcut bra it shows too much in front and back. The lacing on the back has a few loose threads, and a wider lace would have been more flattering and stable.

Shipping was very slow, and customs added around €60, meaning I paid over €100 for shipping and import on a €150 dress. Normally I would have returned it, but the cost made that impossible.

Overall, it’s a gorgeous dress and well-made, but the fit, especially for the bust, is very limiting. Fanciful Doll should consider more realistic cup sizing for their corset-style dresses.

21 February 2026
Unprompted review

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