Famous Design Reviews 342

I want to warn you against using Famous Design for furniture purchases. I paid for chairs that I never received, and despite multiple attempts to reach out for a refund, the company remained unresponsive.

My experience with Famous Design has been a disaster, and I want to spare you the same disappointment. Avoid this website at all costs, as they are evidently unreliable and care little about their customers.

Exercise caution in your online shopping choices.

I ordered a Barcelona armchair. Originally stated was a delivery time of 2-3 weeks. I have been waiting for my order for four months now and have not been informed by the company at any time about the delay or the status of the order. I have only been put off several times by customer service that they themselves are still waiting for the delivery, but that it would arrive "soon". I have already paid the purchase price and have now made use of my right of withdrawal according to Article. 4 GTC. I hope that the purchase amount will be refunded, otherwise the company is unfortunately nothing more than a scam.

They delivered the wrong items.

No communication, no answers.

Stay away!!!!!

Total scam. Ordered 5 months ago, ( order 46475), 990 euros lost. No delivery, no reimbursement, noone answering email or phone calls.

One star is even too much. I ordered a chair for 350 Euro in the beginning of January. It should have been delivered within no more than 12 weeks. In April they answered to my emails asking when I could expect delivery. Now, they ignore me but spam me with ads.

The money is gone, that's for sure. Don't make the same mistake, don't buy from them.

Waiting for a 1375 refund since months!!!
Is this company real? After more than a year waiting for a ball chair that never arrived they said they will issue a refund. More than two months have past since they said they will issue a refund. I havent received the refund yet. Is there anything that can be done?

Very bad!! untrustworhty!

Ordered chairs via famous design.
Waited for months, never arrived. Did not get any response concerning date of delivery. wrote several emails. Requested transfer back. after more than 2 month still did not get my money back!!!
Don´t order anything!

Ordered and payed in April. Still no delivery. Actually wating for a correct Customs-Number (EORI) because the goods came from China(?) via GB and are apparently blocked at the Swiss Border....

Eventhough I got a generous offer for the delay, the communication is passive, incomplete and incompetent - feeling decived