Famous Design Reviews 342

TrustScore 2 out of 5

1.8

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Company details

  1. Shopping & Fashion

About Famous Design

Written by the company

Famous Design gibt es seit 2011 und freut sich über Tausende zufriedene Kunden in Europa. Leider hatte Famous Design einige Monate lang Lieferprobleme, die zu Verzögerungen und Unzufriedenheit bei unseren Kunden führten. Diese Situation wurde gelöst und wir hoffen, wieder eine Zufriedenheitsrate von 4,5 von 5 zu haben, wie wir sie vor einigen Monaten hatten. Warum bei uns bestellen ?

- 30 Tage Rückgaberecht

- 3 Jahre Garantie auf alles

- Kostenloser Muster-Versand

- Handgefertigt seit 2012

- Kundendienst alltäglich leicht erreichbar

Möbelkategorien :

> Indoorstühle

> Barcelona Sessel

> Loungesessel

> Bürostühle

> Ledersofas

> Tische

> Couchtische

> Beistelltishe

> Kinderstühle

> Kindertische & Deco


Contact info

1.8

Poor

TrustScore 2 out of 5

342 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Avoid at all cost!

I want to warn you against using Famous Design for furniture purchases. I paid for chairs that I never received, and despite multiple attempts to reach out for a refund, the company remained unresponsive.

My experience with Famous Design has been a disaster, and I want to spare you the same disappointment. Avoid this website at all costs, as they are evidently unreliable and care little about their customers.

Exercise caution in your online shopping choices.

19 October 2023
Unprompted review
Rated 1 out of 5 stars

Order never arrived

I ordered a Barcelona armchair. Originally stated was a delivery time of 2-3 weeks. I have been waiting for my order for four months now and have not been informed by the company at any time about the delay or the status of the order. I have only been put off several times by customer service that they themselves are still waiting for the delivery, but that it would arrive "soon". I have already paid the purchase price and have now made use of my right of withdrawal according to Article. 4 GTC. I hope that the purchase amount will be refunded, otherwise the company is unfortunately nothing more than a scam.

20 September 2023
Unprompted review
Rated 1 out of 5 stars

Total scam - to avoid

Total scam. Ordered 5 months ago, ( order 46475), 990 euros lost. No delivery, no reimbursement, noone answering email or phone calls.

30 January 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy

One star is even too much. I ordered a chair for 350 Euro in the beginning of January. It should have been delivered within no more than 12 weeks. In April they answered to my emails asking when I could expect delivery. Now, they ignore me but spam me with ads.

The money is gone, that's for sure. Don't make the same mistake, don't buy from them.

9 June 2023
Unprompted review
Rated 1 out of 5 stars

Waiting for a 1375 refund since…

Waiting for a 1375 refund since months!!!
Is this company real? After more than a year waiting for a ball chair that never arrived they said they will issue a refund. More than two months have past since they said they will issue a refund. I havent received the refund yet. Is there anything that can be done?

21 July 2022
Unprompted review
Rated 1 out of 5 stars

Very bad!!

Very bad!! untrustworhty!

Ordered chairs via famous design.
Waited for months, never arrived. Did not get any response concerning date of delivery. wrote several emails. Requested transfer back. after more than 2 month still did not get my money back!!!
Don´t order anything!

2 July 2022
Unprompted review
Famous Design logo

Reply from Famous Design

Guten Tag lieber Kunde
Sie haben Recht, wir hatten leider ein paar Zögerungen und haben Ihnen auch jedes mal geantwortet (11 Emails insgesamt). Eine Lösung findet man immer, bei Famous Design werden immer alle Kunden geliefert, und es wird sich nicht ändern :-)
Gerne bleiben wir zur Verfügung

Rated 2 out of 5 stars

Ordered april and mid september still no delivery

Ordered and payed in April. Still no delivery. Actually wating for a correct Customs-Number (EORI) because the goods came from China(?) via GB and are apparently blocked at the Swiss Border....

Eventhough I got a generous offer for the delay, the communication is passive, incomplete and incompetent - feeling decived

17 September 2020
Unprompted review
Famous Design logo

Reply from Famous Design

Sehr geehrter Kunde
Leider war Ihre Bestellung stark von der Korona-Krise betroffen, wie wir es bereits besprochen hatten. Wir haben Ihnen auch dafür eine Entschädigung angeboten.

In der Tat ist die Einfuhr in die Schweiz derzeit aufgrund eines EORI-Nummernproblems komplizierter als geplant. Wir haben Ihnen heute Morgen alle Details geschickt und es sollte kein Problem mehr sein. Viele Kunden importieren unsere Produkte täglich in die Schweiz.
Wir hoffen, bald von Ihnen wieder zu hören :-)

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