Falkenmode

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133 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute scam

Absolute scam. Chinese store posing as “Netherlands” based. Low quality items advertised as mid tier and sold to unsuspecting shoppers.
Ordered a violet suit for a wedding. Ignoring the 5 week long (!) delivery time, I received a suit that was more plastic than material. Directly asked for return, only to receive emails offering a discount or a part of the money back, just so I don’t return the item. Persisted and asked for a full refund: here’s the catch, you have to pay for the transport back yourself, TO CHINA. Making it at least another 25€+. And after all that, even after the suit arrived back to them, they still haven’t issued a refund. Almost 2 weeks down the line!!

4 August 2025
Unprompted review
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Reply from Falkenmode

Hallo, es tut uns sehr leid zu hören, dass Sie so eine Erfahrung gemacht haben. Bitte schreiben Sie uns an info@falkenmode.de, damit wir Ihr Anliegen im Detail prüfen und gemeinsam eine Lösung finden können.
Liebe Grüße, Ihr Falken Mode Team

Rated 1 out of 5 stars

i am still waiting for my total refund. dont touch them!

i am still waiting on the company to totally refund me as the product i paid for upfront was discontinued and they said they would totally refund me. two weeks later and i'm still waiting for the money. they keep saying do i want other products, or they will offer me 25% refund but wont give me the full amount!
do not touch them. they are most unprofessional!

1 October 2025
Unprompted review
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Reply from Falkenmode

Hello Nadine,
we’re very sorry to hear about your experience and that your refund has not yet been completed. Please be assured that we take this matter seriously and would like to review your case in detail. Kindly contact us at info@falkenmode.de so that our support team can look into it and assist you directly.
Kind regards,
The Falkenmode Team

Rated 4 out of 5 stars

The rainjacket is verry nice

The rainjacket is verry nice, beautiful color but very small. I think more than one size smaller as normaly. But its ok, i dont eat as much as usually and in a view weeks its form is perfekt.

23 September 2025
Unprompted review
Falkenmode logo

Reply from Falkenmode

Hallo Sandra,
vielen Dank für Ihre nette Bewertung! Es freut uns sehr, dass Ihnen Farbe und Stil der Regenjacke gefallen. Vielen Dank auch für den Hinweis zur Größe – Ihr Feedback hilft uns, unsere Produkte weiter zu verbessern.
Mit freundlichen Grüßen,
Ihr Falkenmode-Team

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