faizasaqlain.pk Reviews 

225
TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

I bought the Vevina Pishwas from Faiza Saqlain, and it was absolutely stunning. The silk fabric is beautiful, the stitching is very neat, and the outfit fit perfectly according to the given measure... See more

Rated 1 out of 5 stars

Writing another time Faiza saqlain customer service is the worse I have seen so far. I simply asked to update the size to medium. They said it’s not possible tp change or cancel it! Very disappo... See more

Rated 1 out of 5 stars

Extremely bad at customer service. Stupid website having same dress as pret and ready to ship to confuse customers. Ordered a peach color dress of PKR 60,000 and received tea pink color and then th... See more

Rated 1 out of 5 stars

Bad quality fabric I'm extremely disappointed with the silk dress I ordered from this brand. The quality is subpar, and after wearing it for just 2 hours on Eid, I noticed white lines all over the d... See more

2.1

Poor

TrustScore 2 out of 5

225 reviews

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No recent history of asking for reviews

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2.1

All reviews

(225)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome service, stunning outfit.

I ordered my bridal dress from Faiza Saqlain, and from my first day back in April, I had the smoothest experience. I dealt with Hina and she was the kindest and most helpful, so much love for her! I was called in for trials a week earlier than my delivery date, and the dress is perfect! Stunning. Couldn’t be happier.

7 July 2022
Unprompted review
Rated 1 out of 5 stars

Wish I could give zero stars

Wish I could give zero stars. Terrible customer service, its been more than 55 business days and they keep telling me its still in process. Will be disputing my order soon. They should shut down their business if they can't fulfil orders.

7 July 2022
Rated 1 out of 5 stars

Do Not Complete Orders on Time-Stay Away!

Ordered outfits for Mendhi and Nikah in March 2022, still not dispatched. They were rude and unhelpful. They did not stick to their timelines. My Nikah has already passed, wore a totally different outfit. When I mentioned that they did not stick to their timeline, no apologies, no rush to complete. I am currently investigating legal action to have my money returned. Stay away, they do not complete orders on time.

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Superb job guys in love with your work

I have ordered some dresses from faiza saqlain... I want to share my experience.... "you people are doing great job guys hats off to you every pretty dresses very good stitching You deliver what you promise and specially on the given time. Highly appreciated guys. Also you people have excellent customer service your Csr SARA bridal dept she is outstanding she guides you very well and extremely humble... love you guys I have recommended you to some of my cousins friends and colleagues. Will definitely order more dressed from you in near future

16 June 2022
Unprompted review
Rated 1 out of 5 stars

Please Avoid - Deadlines not met

Ordered in Mar 2022. Was advised that delivery would be completed early June 2022.
Now calling the number amd there is no response or assistance.
Please save your money and do not order from here specially if you are over seas.

15 June 2022
Unprompted review
Rated 5 out of 5 stars

I placed an order in January for my…

I placed an order in January for my bridal outfit and the lovely Sarah who is the bridal consultant took care of everything and updated me along the way. So happy with the customer service and cannot wait for my bridal order to arrive!

15 June 2022
Unprompted review
Rated 4 out of 5 stars

In love

Absolutely loved my entire look. The team was very careful in addressing all my concerns and questions. Wonderful experience, will definitely be coming back!

11 June 2022
Unprompted review
Rated 5 out of 5 stars

VERY HAPPY 🥰

I was so skeptical while ordering from Faiza Saqlain but ALHAMDULILLAH I am beyond happy with my purchase 🥰❤️

8 June 2022
Unprompted review
Rated 1 out of 5 stars

I would leave 0 starts if that was…

I would leave 0 starts if that was possible! I ordered my outfit way in advance hoping it would come in time for the event. Sadly they have told me it will be delivered after the event. After reading multiple bad reviews I still put my trust in faiza saqlain hoping they deliver on time. They do not meet customer satisfaction needs! This is a shame as the clothes are beautiful but it’s not worth the hassle! YOU WILL DEFINITELY NOT RECIEVE THE OUTFIT ON TIME. The customer service team is not great. They leave you on read! I WOULD NEVER ORDER FROM THEM AGAIN AND I ADVICE ANYONE ELSE NOT TO! THEY ARE NOT WORTH THE HASSLE!! PLEAE PLEASE NO ONE ORDER FROM THEM THINKING YOU WILL RECIEVE THE PARCEL ON TIME AS YOU WONT! THEY DONT EVEN FOLLOW THEOR ON DELIVERY TIME FRAME.

7 June 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Unexpectedly brilliant stuff i have purchased online. This is rare that you get such a high quality stuff as explained in the description. Normally online purchases are opposite to what we see online. Great stuff with neat stitching.
Highly Recommended to all.

7 June 2022
Unprompted review

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