Item received too small when ordered to…
Item received too small when ordered to size , no negation to exchange offer of refund wasn't 100 % only $8 and expected me to pay 35 shipping. Quality of item not so great.
19 June 2025
Unprompted review
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Company details
Written by the company
We are a passionate company that truly believes that fashion should be affordable.
Contact info
2408 Vernon Street, 87101, ALBUQUERQUE, United States
- support@fairytalelux.com
- fairytalelux.com
2.8
Average
9 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never have received my order!
Never have received my order!! Buyer beware!!
24 May 2025
Unprompted review
Was genuinely impressed by the overall…
Was genuinely impressed by the overall quality and comfort. Service was prompt, adding to a positive shopping experience.
21 August 2024
Really solid item
Really solid item, quite comfortable. Fit is as expected. Could use some more pocket space though.
21 August 2024
The 3 T-shirts are of much lower…
The 3 T-shirts are of much lower quality than they appeared on the website.
They come directly from China (as seen on the label on the package).
The size is also different, so the T-shirt is too small (normally L fits great, now they fit like an M).
I've never received an email confirmation, so there is no way to request my money back.
1 August 2024
Unprompted review
Literally they stole from me
My purchases simply never arrived. They don’t provide a solution with the carrier, they ask you to pay more to have the items resent, and in the end, they don’t refund you anything. So, be careful because, in my experience, they literally stole from me.
14 May 2024
Unprompted review
I walked all over the islands of Greece…
I walked all over the islands of Greece in these shoes and they are not only cute, I always get compliments on them, they are perfect walking shoes. We were on all different types of terrain, and they held up perfectly.
19 July 2023
Unprompted review
Love this look and super comfortable
Love this look and super comfortable. I am 5’3 and a size 6. This is a small top and medium bottom.
18 July 2023
Unprompted review
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