I went by the store by 170 st They are superb in customer service and they explained in full details of what your getting and if your want it or not. I would recommend anyone to try this
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Fairstone Financial Inc. is a wholly owned subsidiary of Fairstone Bank of Canada. Together, the companies form a leading Canadian consumer lending group, offering credit cards and rewards programs, point-of-sale financing through merchant partners, automobile financing via dealerships, and unsecured and secured personal loans and mortgages online and at over 240 Fairstone branches coast to coast. -- La Financière Fairstone inc. est une filiale en propriété exclusive de la Banque Fairstone du Canada. Ensemble, les sociétés forment un important groupe canadien de prêts à la consommaton, offrant des cartes de crédit et des programmes de récompenses, du financement aux points de vente par l’intermédiaire de commerçants partenaires, du financement automobile par l’entremise de concessionnaires, ainsi que des prêts personnels et des hypothèques garantis et non garantis, tant en ligne que dans plus de 240 succursales Financière Fairstone partout au pays.
Contact info
145 King Street West, Suite 2500, M5H 1J8, Toronto, Canada
- 800-995-2274
- fairstone.ca
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Hello I am very please with Fairstone
Hello I am very please with Fairstone. Thank you for help when I need and fast and service. I definitely recommend Fairstone.
:)
Quick and simple application
Quick and simple application, representative was very detailed and answered all questions I had. I received my funds the same day.
Insurance Scam
Windsor Ontario branch adds insurance without telling clients it’s optional. Adds a couple thousand onto your loan without you understanding. Currently fighting with the branch to remove it.
Loans
Employees were amazing especially Jordana.i enjoyed my experience payment was easy.
From day one they helped me out very…
From day one they helped me out very understanding knew my situation the young lady that assisted me was dope she knew her stuff and very understanding
They were very helpful and caring
They were very helpful! Went above and beyond to accommodate my work schedule even working late for my sake! Caring and always looking out to fit your financial situation! They explain everything openly and clearly!! Thank you guys and thank You Rum! I know I can count on him lol!!!!!
It was easy to understand and very…
It was easy to understand and very helpful as well too and I am very grateful for the help
This company is absolutely a stay away
This company is absolutely a stay away. I paid off my loan as fast as possible because it was at 39.80% which is insane. Absolutely loan shark behavior to charge that much. Legit double credit card payments. First and last time I deal with this company.
The process to apply for a loan is easy…
The process to apply for a loan is easy to follow.
Super customer service
Quick approval
Exceptional service all around
Slow of refunding overages
I like the speed and approval process. On the other hand after I had paid my loan early, it took more than a month to get a refund on my overpayment. They are absolutely horrible when it comes to money owed to the client. I paid my loan off on May the 6th. It is June 12th and I still have not been refunded an overpayment.
The staff (Pouya) was perfect and…
The staff (Pouya) was perfect and helpful.
Not honest
At the beginning they hid the insurance and told me that is the monthly instalment. When reading the contract and asked about it they tried to deceive me. I told them that if they force me to take the insurance I don’t need the loan anymore. They passed me to the branch manager who was very disappointed but in the end approved.
I made efforts to pay it off sooner. Super expensive. I called to see how much is the last payment and the branch was not able to tell me how much they will take from my account.
I made a complaint and was contacted too late. When I asked when are they giving me my money back they said in 20 days!!!!
So all in all they are not honest. Not worth it.
Pretty nice service
Not informed about insurance added or the cost of it.
I understand the high interest. But when i went in my payments were way higher than i estimated. He clicked some buttons and brought it down to a more reasonable number. But never said why the payments were different. And when i asked he never really had and answer. I found out after it was because he added insurance without even asking me. So my complaint was the 1200 dollar insurance the loan advisor added without telling me. He told me something about the estimated interest and thats why the loan was for 1200 dollars more than I received. And then skimmed right to the signature part before i could read anything. Never said it was for OPTIONAL insurance. Not once did he ask if i wanted that insurance. I went back to cancel the very next day. He gave me the form but again tried to give me some baffling answer rather than admit he was dishonest and probably broke the law. Now im stuck with higher payments than i should have had in the first place. And have to make sure the cancellation was sent in properly.
I found dealing with the loans Manager
I found dealing with the loans Manager, Julia, a very positive experience. We had a great conversation and shared a little information about ourselves.
Fast & Efficient
Amazing experience with the manager Ankur and the associate Gurleen. They made the process so fast and easy can’t wait to recommended my family and friends about it.
Dryden staff location was very helpful
Dryden staff location was very helpful. They let me Pau off some outstanding debt, and put it into one payment. Thank you so much, it was done
Very good to work with
Very good to work with, and fast results on my loan. Greatly appreciated
STRONGLY NOT RECOMMENDED.
STRONGLY NOT RECOMMENDED.
I took out a loan of $1,888 under a “no payments for 18 months” contract. Over the past few months, I had already paid approximately $1,400 toward the balance.
Unfortunately, I forgot to pay the remaining balance after my contract expired on April 10, 2026. As a result, a very high amount of interest was added, and my balance increased to $2000
I contacted customer service and spoke with an agent named Nikhel, but I was told that nothing could be done. I was very disappointed with the lack of flexibility and support. The experience left me feeling misled and SCAMMED.
Terrible Company
I pray for anyone not to be desperate enough to deal with this organization. Long after paying off your debt you will still be getting money removed from your account. It is the worst loan company to ever exist. Terrible company, Terrible Service!
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