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Fairleys Wines Reviews 

190
•
TrustScore 5 out of 5

4.9

Liquor Store
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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professional delivery, often highlighting the quick dispatch and speedy arrival of orders. The products, including wine and whisky, are well-packaged, ensuring items arrive safely and securely. People find the ordering process easy and straightforward, benefiting from good communication and tracking updates. Reviewers appreciate the helpful staff and excellent customer service, noting personal touches and efficient issue resolution. The company offers great value and a wide selection of products, leading many to highly recommend their services.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Product

People report positive experiences with product, highlighting the excellent selection of wines and whiskies,... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its ease and efficiency, with... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and professional service... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Decided to buy a few bottles of wine as guests were coming to stay. I tried a couple of places for my choices but they weren’t stocked by local off licences. I looked at Fairley’s site and not only... See more

Rated 5 out of 5 stars

Great experience. Easy to discuss one-to-one by phone. Said what they’d do, and did it. Can’t say fairer than that. Also resolved delivery issue, not of their doing, but nonetheless took responsibilit... See more

Rated 5 out of 5 stars

I have used Fairleys wine for my Christmas Port for the past 5 years. Ordering and payment is relatively simple and you can track your order through to delivery. The bottles are packaged really well... See more

Rated 5 out of 5 stars

Great professional service all round. I originally contact the Fairley's Wines team via telephone to enquire about stock and also ordering process. The information I received was clear and I felt I re... See more

Company details

  1. Liquor Store

Written by the company

Fairleys Wines - Northern Ireland (NI) is a family business that specialize in Fine Wine, Vintage Port, Irish Whiskey, Scotch Malts, Bourbon, Vodka and Craft Gin.

Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(190)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The shipment was delayed

The shipment was delayed. The address label was not properly lined up when printed. Fortunately the driver recognised the part of the address which was on the label. The driver said that there was insufficient information on the label for the delivery company to enter the case on their system.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Great prices and fast delivery

Order a bottle of Springbank 10, best price I could find online. Great prices overall and fast delivery. Ordered late Thursday night, arrived Monday (NI to England). Came packaged in air bag so safe and secure.

Would recommend and will use again.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I have used Fairleys wine for my…

I have used Fairleys wine for my Christmas Port for the past 5 years.
Ordering and payment is relatively simple and you can track your order through to delivery. The bottles are packaged really well in an air cushioned box and to date all bottles have arrived in excellent condition.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Easy to discuss one-to-one by phone. Said what they’d do, and did it. Can’t say fairer than that. Also resolved delivery issue, not of their doing, but nonetheless took responsibility. Thanks all.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Great communication throughout and…

Great communication throughout and helped with a specific request of mine without making it sound like I was troubling them at all. Thanks again, will be sure to use Fairleys again in the future!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

The guys at Fairleys replaced some duff wine. Excellent service and a joy to be treated with such good customer care which is sadly, hard to find these days.

30 September 2025
Unprompted review

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