Fae Letters™ Reviews 11

TrustScore 4.5 out of 5

4.4

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Company details

  1. Collectibles Store
  2. Book Publisher
  3. Clothing Store
  4. Print Shop

Written by the company

Fae Letters™ transports you to a realm where romance and magic intertwine—all through real letters you can hold in your hands. Our signature product, The Half-Light Covenant, unfolds as a year-long storyline told in 52 weekly letters. Each beautifully designed missive arrives sealed with wax on premium paper, immersing you in an otherworldly experience unlike any typical book or subscription box. You become the main character, exchanging secrets with enchanting fae opponents, rivals-turned-lovers, and mysterious allies. Every letter adds to a growing tapestry of intrigue, court politics, and sensual tension, building toward a climactic choice that will decide the fate of both worlds. Each piece of mail is meant to be cherished—collected, re-read, or shared for a touch of steamy escapism in everyday life. Our Upstate New York-based company believes in the power of tangible storytelling: a chance to pause, set aside digital screens, and rediscover wonder, one sealed envelope at a time.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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1-star

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Rated 5 out of 5 stars

Receiving letters in the mail has never been so much fun!

I originally saw an ad for Fae Letters on FB and I admit I was a little skeptical at first. Still, I decided to sign up for a subscription and I've been receiving weekly letters for the past two months. Each letter comes with a beautiful voice narration and a wax seal which changes by the character sending the letter (which adds to the immersion.) I'm not sure how many letters there are in the series but they do follow an overarching story. The customer service is easy to reach through their discord and has been super friendly. I've been having a lot of fun with these letters and I've even purchased a subscription for a friend as a gift!

15 June 2025
Unprompted review
Rated 5 out of 5 stars

I bought this for ME, and so glad I did.

By far my favorite thing I’ve purchased for myself this year. Can’t recommend it enough. The whole concept is just really cool. The letters are gorgeous, story compelling, staff seem so eager to help and make me feel important (how refreshing), and the Discord community is vibrant. Seriously, what’s not to love? If I sound obsessed, it’s because I am. Do this for YOU.

16 January 2025
Unprompted review
Fae Letters™ logo

Reply from Fae Letters™

Hello JennyLee,

Thank you for choosing a touch of magic "just for you"—we love that! And hearing that Fae Letters is your favorite purchase of the year has us positively glowing.

We strive to make every letter as gorgeous and immersive as you deserve—because yes, you are important. We’re also thrilled you’re enjoying our vibrant Discord community; the realm truly comes alive with passionate souls like yours.

Keep diving into the intrigue, and never hesitate to let us know if there’s anything more we can do to make your experience even more enchanting. Happy reading!

Kristen
The Fae Letters™ Guild

Rated 5 out of 5 stars

Fae letters Apparel

As a larger woman, I often find myself needing to size up when buying t-shirts. However, I was pleasantly surprised by the shirts on Fae Letters website! I highly recommend ordering your true size, as the fit is spot on and there's no need to size up.

Comfort is key when it comes to t-shirts, and this one does not disappoint. The fabric is incredibly soft—just like your favorite, well-worn t-shirt. It strikes the perfect balance, keeping you comfortable without being too hot or too cold, making it suitable for various occasions.

I'm definitely looking to add more of these shirts to my wardrobe. As someone who's particular about what I wear, I can confidently say Fae Letters apparel has the best t-shirts out there!

10 March 2025
Unprompted review
Fae Letters™ logo

Reply from Fae Letters™

Greetings Dice,

We’re sooooo delighted that our t-shirts exceeded your expectations—and that our sizing hit the mark! (We know how important that is).

Our fae tailors (okay, maybe just our apparel sprites who we may or may not keep in jars for their own protection at night) always aim for a perfect blend of comfort and style. So it warms our hearts to know the fabric, fit, and overall feel have earned your seal of approval.

Thank you for trusting us with your comfort and for sharing such thoughtful feedback. Wishing you many more magical days in your Fae Letters apparel journey!

Kristen
The Fae Letters™ Guild

Rated 5 out of 5 stars

Fae Letters fan for life

While I am new to Fae Letters I now consider myself a lifelong fan! The community is fantastic, and that’s on top of the best letters I have ever received! It gives me something great to look forward to every week!

11 March 2025
Unprompted review
Fae Letters™ logo

Reply from Fae Letters™

Hi Amber,

Huzzah! We’re over the moon you already consider yourself a “lifelong fan.” (We're a fan of YOURS!). Our community is so vibrant because of members like you who jump in wholeheartedly.

Truly, thank you for celebrating every new letter with us. May each envelope bring fresh wonders, and may our shared love of magic keep you spellbound!

Kristen
The Fae Letters™ Guild

Rated 5 out of 5 stars

I love Fae Letters!

I love Fae Letters! The anticipation of receiving a letter each week is awesome! It gives me something fun to look forward to receiving in the mail (bills and junk mail are so boring, lol!).

11 March 2025
Unprompted review
Fae Letters™ logo

Reply from Fae Letters™

Howdy Melissa!

We’re absolutely thrilled that our letters have become the bright spot in your mail stack! We agree—receiving magic in the mailbox beats junk mail any day.

Thank you for sharing your excitement—knowing we help make each week more fun and whimsical fuels our creativity. May your future letters continue to bring a dash of enchantment to your doorstep!

Kristen
The Fae Letters™ Guild

Rated 5 out of 5 stars

This is such a fun experience

This is such a fun experience. I love the immersion the letters bring. Storytelling in an epistolary style is such fun, and even more fun when the letters are directed at you. This is a tasty weekly treat, and I highly recommend them.

10 March 2025
Unprompted review
Fae Letters™ logo

Reply from Fae Letters™

Hello Lyss,

Your words have our hearts dancing like pixies by moonlight!

We’re thrilled you’re enjoying our epistolary format—there’s something so special about reading a letter addressed just to you. And yes, we agree: each week should be a “tasty treat” of fantasy, magic, and a dash of delight.

Thank you for taking a chance on our little realm of mailed stories. We promise to keep the immersion strong and the letters brimming with unexpected charms. Your excitement truly inspires our team (and all our cheeky fae helpers)!

Kristen
The Fae Letters™ Guild

Rated 5 out of 5 stars

Step through the veil!

Just as I have stumbled through the veil, I hope you will too. Can't you imagine it? You go about the day, working or doing chores, and eventually you check the mail. Once a rather mundane task, but now? There's a knowing smile seeing that beautiful Fae Letter arrive, and with it, a story told through a letter from an... interested party.
Honestly, these letters are just good fun! And literally pieces of art. The community growing around these letters is wonderful! Also, who doesn't want to receive a really gorgeous letter from a fae?

12 February 2025
Unprompted review
Fae Letters™ logo

Reply from Fae Letters™

Dearest Gabrielle,

We absolutely love the way you describe “stumbling through the veil”—it perfectly captures the everyday magic of checking your mailbox and finding a letter that transports you elsewhere. Knowing you treasure the art, the community, and that hint of romance from an “interested party” brightens our day!

Thank you for stepping through the door we’ve left ajar, and for inviting others to do the same. May every new envelope continue to stir your imagination, turning the mundane into the marvelous, one captivating page at a time. :)

Kristen
The Fae Letters™ Guild

Rated 5 out of 5 stars

I’m OBSESSED with these letters

I’m OBSESSED with these letters. They are so fun and mail I actually look forward to receiving every week. The QR codes allow you to really immerse yourself in the world and hear the letter read to you! I’m a lifelong fan and can’t wait to see what other stories Fae Letters comes up with!

10 March 2025
Unprompted review
Fae Letters™ logo

Reply from Fae Letters™

Greetings Christiane,

Your excitement is infectious—thank you for being “obsessed” right along with us! We’re over the moon that you savor each new mail delivery and enjoy scanning our QR codes for deeper immersion. Our scribes and pixies love weaving every tale for devoted readers like you. Stay tuned, because we have even more adventures (and surprises!) planned for future seasons of Fae Letters.

Your unwavering fandom keeps our story burning bright!

Kristen
The Fae Letters™ Guild

Rated 5 out of 5 stars

The best part of my 2025!

I am thrilled to share my glowing recommendation for FAE letters! This unique service has truly become the highlight of my week. The engaging storytelling conveyed through weekly letters is not only enjoyable but also keeps me eagerly anticipating each new installment.

What sets FAE apart is the incredible team behind it. They are not only prompt in resolving any questions or concerns I may have, but they also go above and beyond to ensure that every customer is satisfied. Their proactive approach to customer service is refreshing and makes the entire experience even more enjoyable.

If you're looking for a product that puts you in the story, inspires your imagination and makes getting the mail enjoyable. I can't recommend it highly enough!

24 February 2025
Unprompted review
Fae Letters™ logo

Reply from Fae Letters™

Dear Dice,

“The best part of my 2025!”—oh, you’ve made us blush brighter than fairy lanterns at twilight!

We’re beyond thrilled that our weekly letters became the highlight of your week and keep you eagerly awaiting the next. Hearing our team’s efforts shine through in timely responses and extra care truly warms our hearts.

With encouragement like yours, we’ll continue to go above and beyond so that the magic never fades. Here’s to many more enchanting letters in your mailbox and limitless daydreams on the horizon!

Kristen
The Fae Letters™ Guild

Rated 5 out of 5 stars

What if...

Just like the book DRACULA is a series of letters that tells an amazing story, so are the Fae Letters!! Well written, beautifully designed, and intelligently created, this is a gift you need to give yourself!! Its for all who read and enjoy fantasy, romance, and magic!! And the added bonus of making new friends who, like you, enjoy the "what if" of making romantasy come alive ❤🌸

7 January 2025
Unprompted review
Fae Letters™ logo

Reply from Fae Letters™

Dearest Anne,

We absolutely adore your comparison to Dracula’s epistolary magic! Hearing that our letters awaken the same sense of wonder (without any pesky vampires) fills our hearts to the brim. We love that you see this as a “gift you need to give yourself”—nothing delights us more than sending a weekly touch of enchantment to those craving fantasy, romance, and a dash of “what if?”

May your collection continue to grow and your imaginings run wild. Thank you for being part of our little fae family!

Kristen
The Fae Letters™ Guild

Rated 5 out of 5 stars

Break the fourth wall with panache

Break the fourth wall with panache
The gorgeous Letters are top notch quality and the story, mmm, magically captivating. The team is very responsive with questions (and sweet about every interaction!), and the merch is both fun and good quality.

10 March 2025
Unprompted review
Fae Letters™ logo

Reply from Fae Letters™

Hello Lynn,

Your “fourth wall with panache” praise made our entire team swoon!

We strive to deliver letters that invite you into the realm so completely, you can practically hear the fae mischief in your mailbox. Knowing our story, quality, and merchandise have been “magically captivating” assures us that our sprites are working their spells correctly.

Thank you for celebrating every dreamy detail with us—we promise to keep breaking boundaries and sprinkling enchantment your way!

Kristen
The Fae Letters™ Guild

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