FactoryPure Reviews 1,977

From start to finish the order was smooth and when the product arrived it was everything it was billed as and worked to perfection on its maiden voyage.

Very Easy and great follow up from the sales team.

My generator came as described and in perfect condition! At the assigned time they said. And maybe I just got lucky with the delivery driver, He backed a 40 ft trailer all the way up our driveway approx. 400yds tight country driveway and did not get off the gravel.

Product arrived as described and on time as promised. I’m very pleased with the service provided.

Great customer service, responsive to questions in a timely fashion. Packaged very securely.
Follow up after delivery fantastic!

Customer Service was absolutely outstanding and made sure my issues were addressed and solved. They got it going on in terms of putting customers first.

Delivered promptly and with care. Excellent product, excellent customer service.

I’m using the paper slicer for handmade book binding and is has greatly sped up the both precutting the paper and the trimming stage. Im happy with how clean the cuts are.

This tool came quickly and I put it to use right away to repair a heating system. It saved a lot of time and money.

How smoothly everything went from ordering all the way through delivery!

Great customer service made sure I was getting what I needed for size of house and region

Bought a PCP compressor , had it 30 days and it quit working. They send me a email 4 days with two videos on me taking the thing apart, and trying to fix these issues myself, so then I do that and it doesn’t work, but then they tell me to take it apart again and send them a video of me doing what they asked to do. Parts were coming out of areas I had no
Clue where they went and the lines wouldn’t go back on correct and they told me they won’t send a replacement until I send them a video. I don’t leave reviews but this one is well deserved. Insane to make a customer go through this much trouble. You’d think they would ask for the product back and then they could send a replacement or fix this themselves. Will never use them again

We live 3 hours from delivery location and needed flexibility in the delivery date/time. Eugene/FactoryPure made the process from initial inquiry, to the purchase through to the delivery smooth and headache free! Would absolutely recommend them!

I got a damaged product I called and they took care situation and sent me a new one

Easy to use and work like you advertised

Easy order, no pushy pops-ups, quick delivery, no excuses! Thanks

Excellent customer service and follow through. Everything was detailed from buying to shipping.