I ordered four meals to try Factor out. Three were quite tasty, but the fourth, a beandish, was so spicy, it hurt my tongue and I had to throw it away. It would be good to mention this on beforeha... See more
Company replied
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See what reviewers are saying
Great concept, but the Pesco/Vegetarian high protein options are very limited. Fish options are only salmon, you could also add other fish meals (i.e. tuna or shrimp) and add extra beans for more p... See more
Company replied
The food is great as well: tastes good, diverse menu, ideal portion size for me. Delivery was always within the indicated time window (16:00-22:00). They also give a more accurate estimate the day bef... See more
Company replied
Very tasty keto meals. Making a tasty keto meal can be challenging and time consuming but thanks to Factor, that has become a thing of the past. Combining the meals with Keto, regular excersise and wa... See more
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Company details
About Factor_Nederland
Written by the company
Krijg wekelijks een box vol lekkere, gezonde opwarmmaaltijden thuisbezorgd - vers bereid door onze chefs en klaar wanneer jij dat bent.
Met Factor eet je altijd hoe je wilt eten. Kies wekelijks je favoriete maaltijden en weet precies wat je eet. Andere plannen? Geen probleem. Wijzig, pauzeer of stop wanneer jij dat wilt.
Kies wekelijks uit vier dieetvoorkeuren: vegetarisch, flexitarisch, pescotarisch en keto. Mixen is altijd mogelijk. Zo makkelijk kan gezond eten zijn.
Onze chefs koken uitsluitend met verse ingrediënten van goede kwaliteit én ons team van diëtisten werkt continu aan het optimaliseren van de voedingswaarden per maaltijd. Dit zorgt ervoor dat je, zonder zelf te hoeven koken, van gezond gemak kunt genieten. Even opwarmen in de oven of magnetron en je kunt al in een paar minuten aan tafel - zo gepiept.
Bij Factor geloven we dat gezondheid bij goede voeding begint, iets waar we graag bij helpen. Hoe we dat doen? Met verse maaltijden vol voedingsstoffen die een steentje bijdragen om je gezondheidsdoelen te bereiken. En dat zonder tijd en energie te verspillen aan het doen van boodschappen, koken, de vaat en het uitpluizen van voedingsinformatie. Met Factor bespaar je tijd in de keuken en houd je tegelijkertijd de controle over je gezondheid.
Onze chefs koken uitsluitend met verse ingrediënten van goede kwaliteit én ons team van diëtisten werkt continu aan het optimaliseren van de voedingswaarden per maaltijd. Dit zorgt ervoor dat je, zonder zelf te hoeven koken, van gezond gemak kunt genieten. Even opwarmen in de oven of magnetron en je kunt al in een paar minuten aan tafel - zo gepiept.
Bij Factor geloven we dat gezondheid bij goede voeding begint, iets waar we graag bij helpen. Hoe we dat doen? Met verse maaltijden vol voedingsstoffen die een steentje bijdragen om je gezondheidsdoelen te bereiken. En dat zonder tijd en energie te verspillen aan het doen van boodschappen, koken, de vaat en het uitpluizen van voedingsinformatie. Met Factor bespaar je tijd in de keuken en houd je tegelijkertijd de controle over je gezondheid.
Healthy Meals – Ready When You Are
Written by the company
- Drukke dag? Eet altijd lekker, vers en voedzaam. Even opwarmen en klaar.
- Kies wekelijks uit zes dieetvoorkeuren: vegetarisch, chefs-choice, pescotarisch, keto, eiwitrijk en caloriebewust. Mixen is altijd mogelijk. Zo makkelijk kan gezond eten zijn.
Contact info
Netherlands
- factormeals.nl/contact
- factormeals.nl
3.6
Average
1K reviews
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I really like the healthy menu
I really like the healthy menu, especially the chicken and salmon. It's practical, with the right portion sizes and calorie balance.
7 October 2025
Reply from Factor_Nederland
Hello Endang, bedankt voor jouw 5 sterren review! Daar doen we het voor :) Hopelijk mogen we je nog vaak positief verrassen met onze gerechten. Groet, Milla van Factor
poor quality
too much garlic flavoured sauces; poor quality ready-made food
4 November 2025
Unprompted review
Reply from Factor_Nederland
Hi Bran, thank you for leaving a review. Sorry to hear that you haven't been enjoying the meals. I have forwarded your feedback to our recipe developers! Kind regards, Julian from Factor
Reply from Factor_Nederland
Hi Evandro, thank you for leaving a review. Glad to hear that you are enjoying the meals! We'd love to hear what aspects of the app you find confusing. Feel free to let us know through factormeals.nl/contact so that we can improve :) Kind regards, Julian from Factor
All food taste delicious
All food taste delicious. It's fresh, well balanced, well made, and super practical.
3 November 2025
Unprompted review
Reply from Factor_Nederland
Hi Daniela,
Thank you so much for your lovely review! We’re thrilled to hear that you find the meals delicious, fresh, and well-balance, and that the convenience works so well for you.
We’re happy to keep bringing you meals that make eating well easy.
Best regards,
Zora from Factor
Good service good food
Good service good food , if inly they add some diet friendly deserts would be nice
9 October 2025
Reply from Factor_Nederland
Hi Salem, that’s great to hear! Thanks so much for the high rating. I’ve passed your suggestion along to the responsible team. Kind regards, Julian from Factor
Reply from Factor_Nederland
Thank you for your 5 stars. Our entire team hopes that the next recipes will continue to surprise you. Natali
In general food from factor doesn't taste good
In general food from factor doesn't taste good. I had a experience tgat one of the foods that I received was spoiled.
The cancelation procees is complicated that you can easily make a mistake and receive a box.
17 October 2025
Unprompted review
Reply from Factor_Nederland
Hi,
Thank you for taking the time to share your experience. We’re sorry to hear that the meals didn’t meet your expectations and that one of them may have arrived spoiled — that’s certainly not the quality we aim to deliver.
We also understand your concern about the cancellation process. Please reach out to our customer service via www.factormeals.nl/contact
so we can review your situation and make things right.
Best regards,
Zora from Factor
Stay away
Stay away. 1) Food is actually bad. It's like bad airline food.
2) Then the following week a payment was taken from my account for no reason. I then tried to contact customer service. FOUR TIMES. First they couldn't find my customer account - wasn't a problem to find my bank account however. They could also not see any order for me. But somehow they would answer gibberish question and end the chat. Stay away and do meal prep you'll save money and eat better.
16 October 2025
Unprompted review
Reply from Factor_Nederland
Hi SF,
Sorry to hear about your disappointing experience. That’s certainly not the standard we aim to deliver. We’d really like to look into what went wrong with both your meals and the unexpected payment. Could you please reach out again via our customer service https://www.factormeals.nl/contactH? Our team will make sure this is properly investigated and resolved for you.
Best regards,
Factor Meals
Time saver and healthy but needs more variation
I like it because I can save a lot of time, and the dishes feel complete and healthy, but I’d like more variation.
25 September 2025
Reply from Factor_Nederland
Hi Silvia,
Thanks so much for your review! We're really glad to hear that you're enjoying the convenience and balanced meals. We completely understand your wish for more variety, we’re always working on expanding our menu and introducing new recipes to keep things exciting.
We hope you continue to enjoy your Factor meals!
Best,
Bente from Factor
Healthy
I took calorie deficyt and i can see diffrence in weight. I do enjoy the food. I highly recommend for people struggling with weight loss.
28 September 2025
Unprompted review
Reply from Factor_Nederland
Hi Qwe, thank you for your 5-star review! That’s what we do it for :) We hope to keep surprising you with our healthy meals. Best, Nicole from Factor
The food is tasty despite lacking salt…
The food is tasty despite lacking salt and pepper, it is healthy and arrives at home in perfect condition.
18 September 2025
Reply from Factor_Nederland
Hi Carliene, thank you for your 5-star review! That’s exactly what we do it for :) We hope to keep surprising you in a positive way with our meals. Best, Bente from Factor
The company delayed my order from our…
The company delayed my order from our agreed time and just left the box in the shared hallway instead of bringing it in front of my door. I payed for 14 meals but only received 10... Their support is unreachable i have been waiting for 30 min on the dialer. HORRIBLE STAY AWAY 4 MEALS IS A LOT OF FOOD I HAD CONSIDERED FOR THE NEXT WEEK.
29 September 2025
Unprompted review
Reply from Factor_Nederland
Hi Kostadin,
Thank you for your feedback. We’re very sorry to hear about the issues with your delivery and missing meals. This is not the experience we want for our customers. Please contact our customer support directly at factormeals.nl/contact so we can investigate what went wrong and arrange a suitable solution for you.
Kind regards,
Bente from Factor
Very good 👏🏻 i am happy with it
4 September 2025
Reply from Factor_Nederland
Hi Thys, thank you for sharing your review. 5 stars! Enjoy all your delicious meals. Best, Nicole from Factor.
Delicious food and very diverse menu
The food is delicious, good ingredients and it has all nutrition information stated very clearly. The menu is diverse and attractive. Delivery was done on time.
20 September 2025
Reply from Factor_Nederland
Hi Jordana, thank you for your 5-star review! Hopefully we’ll get to surprise you positively with our meals many more times. Best, Nicole from Factor.
I subscribed to a 14-meal-per-week plan…
I subscribed to a 14-meal-per-week plan from Factor. Initially, they advertised an attractive starting price of €4.99 per meal, but after the first order, the average cost increased to €6.99 per meal plus a €5.99 delivery fee. After four deliveries, the meal price seems to rise further to €8.99 plus the delivery charge.
17 September 2025
Unprompted review
Reply from Factor_Nederland
Hi,
Thank you for sharing your experience with us. We’re glad you gave Factor a try, though we understand your concerns about the pricing. The introductory price is indeed a welcome discount for new customers, after which standard pricing applies. We’ll make sure to pass along your feedback regarding the transparency of costs so we can improve this going forward.
Kind regards,
Bente from Factor
Deception in pricing
I subscribed to a 14-meal-per-week plan from Factor. Initially, they advertised an attractive starting price of €4.99 per meal, but after the first order, the average cost increased to €6.99 per meal plus a €5.99 delivery fee. After four deliveries, the meal price seems to rise further to €8.99 plus the delivery charge.
4 September 2025
Reply from Factor_Nederland
Hi Saurabh,
Thank you for sharing your experience with us. We’re glad you gave Factor a try, though we understand your concerns about the pricing. The introductory price is indeed a welcome discount for new customers, after which standard pricing applies. We’ll make sure to pass along your feedback regarding the transparency of costs so we can improve this going forward.
Kind regards,
Bente from Factor
My wife uses Factor and I've also tried…
My wife uses Factor and I've also tried a couple of the meals. It's very high quality and healthy for sure, plus interesting recipes. A couple of notes:
- Lactose free options: There are none. For some reason milk or cream is in almost everything! That does mean the sauces with the meals are delicious and creamy, but I just wish they'd use lactose free milk (not necessarily plant based, just lactose free cows milk/cream is also fine).
- portion size: A smaller concern. they do seem a little small, especially when you consider that these are quite expensive. For some with larger appetites this might not be great.
UPDATE: I should add that because none (or almost none) of the meals are lactose free I use a Factor competitor, whilst my wife sticks with Factor for now. Which is not ideal of course. I suspect that we'll be moving away from Factor at some point because of this.
27 June 2025
Reply from Factor_Nederland
Hi,
Thanks a lot for sharing your thoughtful feedback! We’re glad you and your wife are enjoying the meals and recipes. We also really appreciate your suggestions regarding lactose-free options and portion sizes. Input like yours helps us understand where we can improve and how we can better meet different dietary needs and preferences. I’ll make sure your comments are passed along to our culinary team.
Best,
Bente from Factor
I ordered specific dishes
I ordered specific dishes, they delivered absolutely random and 4 out of 6 dishes contain milk/cream (I specifically ordered dishes with a minimum of dairy products because I can't tolerate a lot of lactose)
10 August 2025
Reply from Factor_Nederland
Hi Dmytro, I’m sorry to hear you didn’t receive the meals you ordered. Would you mind contacting us through factormeals.nl/contact? We’d love to look into what happened and find a solution for you. Kind regards, Julian from Factor
Meals are repetitive and lacks…
Meals are repetitive and lacks creativity. Did it for 2 weeks but will not continue. The meals get boring at a point and could probably cook a better meal prep than this.
29 August 2025
Reply from Factor_Nederland
Hi Luuk, thank you for your feedback. We’re working hard to expand our menu and add even more variety. We hope to welcome you back in the future! Kind regards, Julian from Factor.
Spoiled food
I initially enjoyed their meals but I've been getting boxes with spoiled food for some time now and it seems getting worse over time... It's a shame because the food is good but I basically wasted money and had to throw out 4 out of 8 meals recently...
29 August 2025
Unprompted review
Reply from Factor_Nederland
Hi Iwona,
Thanks for sharing your experience with us. I'm really sorry to hear that some of your meals arrived spoiled, that’s definitely not the quality we want to deliver. Could you please report this directly via factormeals.nl/contact
(or through the app)? That way we can look into it right away and make things right for you.
We’ll also pass your feedback along to our operations team to prevent this from happening again.
Hope we can quickly turn this around for you.
Best,
Bente from Factor
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