Facility Store Reviews 93

TrustScore 1.5 out of 5

1.7

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Company details

  1. Wholesaler

Information provided by various external sources

FacilityStore is de one stop webshop voor al uw professionele facilitaire producten.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

93 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

After my payment I didn't receive…

After my payment I didn't receive anything. No items, no money back, no info. They ignore all my emails.
Scammers

21 May 2024
Unprompted review
Facility Store logo

Reply from Facility Store

Hi Svetlana,

As I explained via e-mail there was still an item in backorder. I offered you a solution to send you the products that we do have now and the backorder later but you did not reply to this. Also the delivery time of 1 of the products is 4-7 business days. The 7th day is today so we are not at fault here.

Kind regards,
Saskia
I will cancel your order. The refund will be processed within 3 businessdays.

Rated 5 out of 5 stars

Although I did not get my order because…

Although I did not get my order because of its out of stock, the company is really helpful: I received the notice after requesting, and I got my refund fast.

If I need something next time, I will use this company definitely.

7 March 2020
Unprompted review
Show reviews in all languages. (93 reviews)

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