Facilemaison Reviews 

52
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

The worst online scam so far! They’re quick to take the money out your account but that’s the end of the story! I ordered a luxury serving set in Sept 2025, got a tracking number with Yun express ho... See more

Rated 1 out of 5 stars

Ordered the top quality pot set. Received tracking number which didn't work. Sent e-mail regarding tracking number was informed they would investigate. Heard nothing back sent further messages with no... See more

Rated 1 out of 5 stars

I ordered a mirror a month ago and it never arrived. I emailed them two weeks ago and they replied saying they’ll investigate within 72 hours, no one has come back to me. I sent another email asking f... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM HERE!! SCAM. After 10 days of not receiving my parcel I had emailed several times to find out where this was and was ignored every time. My tracking number and order number that was... See more

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1.3

Bad

TrustScore 1.5 out of 5

52 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(52)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I bought from this company my item…

I bought from this company my item never arrived they apologised and said they would get it delivered within 72 hrs repeatedly messaged them with no responses
Never buy from these people false advertisement

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam

This company a scam my order never arrived
I asked for a refund but never received
No answer no reply
Bad company

8 October 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam do not buy from…

This company is a scam do not buy from them
I ordered pots that never arrived
They sent me a messege to say delivered but never delivered anything
Not sure how I can claim from my credit card company
They are day light robbers

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Company is a scam

Company is a scam. I ordered a shoe cabinet which never arrived. Every time I contacted them was advised that it had been shipped. They are no longer replying to emails. Avoid at all costs.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM ….

Do Not order anything from this company it is a SCAM
I Ordered a shoe cabinet …. Which was supposedly dispatched…but never arrived ,
I have No recourse because I didn’t use my credit card Lesson learnt …..!!

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from Facile maison

Do not buy from Facile maison
My order was delivered to Lichfield even though my address was correct when ordered
Emailed , they said they will investigate in 72hrs. It’s over a week nil response.

5 October 2025
Unprompted review
Rated 1 out of 5 stars

Dont buy from this company scam scam

Dont buy from this company scam scam . I ordered a hot plate with gold spoon. Order say deliver and item not received.no one enter my gate as I have a eufy door bell I can see who and what enter my gate. When i click on the link no response.luckily I pay with my credit card I will claim back my money. Please avoid this company. It a scam.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a 3 drawer shoe cabinet on…

I ordered a 3 drawer shoe cabinet on 15th September, the money has been taken from my bank account & I received an email from them to say my order was on its way however when I click on the link to track my order it says link can no longer be found & I’ve emailed them but no response at all

15 September 2025
Unprompted review

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