Fabric and Ribbon Reviews 

391
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often finding them to be exactly what they were looking for for their projects. Many people highlight the outstanding service received, noting the helpfulness and efficiency of the company. Reviewers frequently mention the quick and speedy delivery, along with items being well-packaged upon arrival. People appreciate the ease of ordering and the wide selection of items available. The careful packaging, sometimes reminiscent of traditional department stores, further enhances the positive experience. Consumers often express their intent to reorder, satisfied with both the product and the overall purchasing journey.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the quality of fabrics and ribbons,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Quality

Customers consistently note positive experiences with quality, frequently describing products as premium,... See more

Service

People report positive experiences with service, with many reviewers describing it as great, excellent, and... See more

Order

Customers had positive experiences with order, praising the ease of ordering and the quality of products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and quality products provided. I ordered two separate metres of trimming as after the first order I realised Ihadn't ordered enough. When the order came there was only one metre... See more

Rated 5 out of 5 stars

Great product really funny and cute quick delivery and well packaged would have bought more if had the ones i wanted in stock will keep looking thank you

Rated 5 out of 5 stars

The fabric was efficiently packed, so when I needed to return it, it fitted back in its original envelope with low postage cost. Susan was kind and friendly throughout, answering my emails promptly.

Rated 5 out of 5 stars

The service was excellent, material wrapped in tissue paper, reminding me how we used to purchase goods from our department stores. I was able to track the parcel from door to door Thank you Fabri... See more


Company details

  1. Fabric Store
  2. Haberdashery
  3. Hobby Store
  4. Notions Store
  5. Scrapbooking Store
  6. Sewing Shop

Written by the company

At Fabric and Ribbon you'll find a wonderful selection of pure cotton and linen fabrics, patchwork packs, ribbons, buttons, haberdashery, and personalised gifts and accessories. The fabrics and ribbons you've been looking for!


Contact info

4.9

Excellent

TrustScore 5 out of 5

391 reviews

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4.9

All reviews

(391)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

The fabric I ordered was just as I wanted and came in plenty of time to be put in my patchwork quilt
I’ll order from you again, thank you

26 January 2026
Rated 3 out of 5 stars

Mail quicker

Mail quicker. I placed my order on 12th January but did receive same until 21st January

14 January 2026
Fabric and Ribbon logo

Reply from Fabric and Ribbon

Hi, the order was received on 12 January and was despatched on 14 January. Apologies if Royal Mail was slow in delivering the order.

Rated 4 out of 5 stars

The service was outstanding

The service was outstanding, and the products were top-notch. Initially, I ordered one meter of trimming but soon realized I needed a second. Upon receiving my order, I found only one meter, prompting me to place another order. The woman I spoke with was very polite, apologized, refunded the initial cost, and sent the additional meter promptly. Thanks a lot; I'll surely shop here again—delivery was swift and hassle-free.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

website easy to navigate and you have what I wanted at a price I was willing to pay and material arrived quickly

27 October 2025

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