From start to finish, can not recommend this company enough! Was a little dubious as not heard of FableRoom. Ordered white rustic console, beautiful solid piece of furniture, just so impressed. Had br... See more
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Review summary
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Super looking mango wood sideboard and two door wall unit. Love the grain detail of the wood and how it has been put together, can't fault it. Also as furniture came assembled, the packaging was exce... See more
It's tricky ordering furniture / rugs online esp where colour & texture are important. Even more so when you've never used the company before. But it was very much worth the risk ...the rug is beaut... See more
Company replied
Lovely unusual furniture. Kept informed by the company Delivery as stated very helpful Delivery guys offered to remove shoes before coming into the house asked if I needed any further help. Poi... See more
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Company details
- Online Marketplace
- Decoration and Interior Design Store
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
Written by the company
We’ve spent years in the industry, and we’ve seen how great Homewares products are often out of reach due to unnecessary markups and inefficiencies in the traditional supply chain. So we created FableRoom—a brand committed to offering beautifully made pieces at a fair price, without compromising on quality or ethics - directly from the makers. We believe great quality should be accessible, not inflated by layers of middlemen. By working directly with trusted makers and cutting out unnecessary costs—such as warehouses, wholesalers, and retail markups—we bring you exceptional products for your Home at a fraction of traditional retail prices. This means you get beautifully made pieces at honest prices, without sacrificing quality or craftsmanship. We currently offer Furniture, Decor (Mirrors and Lamps), Rugs and Soft Furnishings (cushions, throws). We're only getting started - and our ambition is to be the single destination for curated Homewares that is responsibly produced and ethically sourced.
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- +44 (0) 2033497855
- hello@fableroom.com
- fableroom.com
Quality Home Decor. Direct From Makers.
4.7
Excellent
901 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My console table looks absolutely…
My console table looks absolutely stunning. Really good quality furniture. Would definitely recommend
17 April 2026
Reply from FableRoom
Hi Helen,
We are so glad you're happy with the quality and look of your new console table. Your recommendation is very much appreciated, and we can't wait to see you again!
- The FableRoom Team 💛
The two side tables I bought are really…
The two side tables I bought are really lovely pieces of furniture. I am super happy with them both. They are very heavy so they won’t wobble over. I can highly recommend.
13 April 2026
Reply from FableRoom
Hi Sonia,
We are so happy to hear you are "super happy" with your new side tables! There really is nothing like the feel of heavy, solid furniture to give you that extra confidence in quality.
Thank you so much for the high recommendation, it means a lot to our team.
- The FableRoom Team 💛
Excellent customer service
I ordered on line but needed to contact them because the expected delivery date was when I was on holiday. They accommodated everything and even sent an email to confirm. The actual delivery was 10 days early 2 days before my holiday began. I needed to ring them again as I would not be able to return in 30 days if anything was wrong. Again very accommodating. Fortunately the product (mandala 2 door chest) is beautiful. No need to return.
13 April 2026
Reply from FableRoom
Hi Susan,
We are absolutely delighted that your Mandala chest arrived early and that it’s so beautiful you won’t be needing that return policy anyway!
Have a wonderful holiday, and thank you for choosing us.
- The FableRoom Team 💛
Really great experience
Really great experience, I preordered an item and they gave updates on my order whe necessary. Item arrived and was just what I wanted. Fab!
28 January 2026
Unprompted review
Reply from FableRoom
Hi May,
Thank you so much for your patience with your pre-order! We know the wait can be exciting, so we’re thrilled that our updates kept you in the loop and that the item was exactly what you were looking for. "Fab" is exactly what we aim for!
- The FableRoom Team 💛
Excellent fast service
Excellent fast service, and I totally love the rug. Great quality and size. Pretty true to the picture on your website.
14 April 2026
Reply from FableRoom
Hi Susan,
We are so happy to hear that you love your new rug! We put a lot of effort into making sure our website photos represent the quality and color as accurately as possible, so it’s wonderful to know it arrived just as you expected. Enjoy your new piece!
- The FableRoom Team 💛
Good quality for the money
13 April 2026
Reply from FableRoom
Hi Susan,
Thank you! We believe that great style shouldn't have to break the bank, so we're really happy you're pleased with the quality and value of your purchase.
- The FableRoom Team 💛
Would definitely recommend FableRoom
I ordered the Seraphina hand tufted rug. I've never ordered a rug online without seeing first, so wasn't sure how it would be. I can honestly say the quality is excellent and the rug sets off my room brilliantly. Delivery was quick, with regular updates. I liked it so much, I've ordered another in a different size for another room. Would 100% recommend FableRoom.
27 April 2026
Unprompted review
Reply from FableRoom
Hi Sue,
We know that the first online rug purchase can feel like a bit of a gamble, so we are so glad the Seraphina rug won you over!
Knowing that it sets off your room so well that you've already ordered a second one for another room is the ultimate "thumbs up" for us. Thank you for the 100% recommendation!
- The FableRoom Team 💛
Extremely pleased with the ‘Jody’…
Extremely pleased with the ‘Jody’ jute/wool rug I ordered . Excellent value for the price and delivered a week before the expected date .
20 April 2026
Unprompted review
Reply from FableRoom
Hi Tracy,
There is nothing better than an early delivery surprise! We are so happy to hear you’re pleased with the Jody rug. Jute and wool blends are such a great way to add texture and value to a room, and we're delighted you're happy with the quality. Enjoy your new rug!
- The FableRoom Team 💛
Exceptional service, high-quality products, reasonable prices
Exceptional customer service; the best I've experienced in years. Very high-quality products at very reasonable prices. I absolutely love the 2 marble side tables I received from FableRoom. They arrived expertly packaged, they're amazing quality, and they look amazing in my space. Highly recommend.
13 April 2026
Reply from FableRoom
Hi Carolyn,
That is such a massive compliment to our team. We are absolutely thrilled that you love your marble side tables. Marble is such a timeless material, and we’re so glad our expert packaging kept them safe on their way to your home. It sounds like they’ve found the perfect spot in your space!
- The FableRoom Team 💛
4 month delivery
We ordered two items: a rug and a dining table. The rug is vastly different to the images on the website but the return process is a faff that we’ve begrudgingly decided to keep it. The dining table was on pre-order for two months. When the expected delivery date arrived, I followed up to be told it’s booked for delivery in another 1.5 months time. I queried online and they are due to email me an update but it’s pretty shocking. I think less money spent on Instagram advertising and better to on a solid supply chain and customer service function. I highly doubt I’ll be ordering from Fableroom again.
27 April 2026
Unprompted review
Reply from FableRoom
Hi Rosalind,
Thank you for your feedback, we’re really sorry to hear about your experience.
We understand the frustration around the delay with your order. Our team has shared the updated timeline, offered alternative options, and is currently awaiting your response to help move this forward.
Regarding the rug, we weren’t able to locate a return request, but we’d be happy to assist if you’d like to explore this.
Our team has already reached out, please do reply to our email, and we’ll be happy to work towards the best resolution for you.
— The FableRoom Team 💛
Efficient ordering and delivery
Ordering and delivery were very straightforward. The console tables and lamp bases are beautiful and good value. The only slight shame is that the lampshades were dented and imperfect so I will need to buy some new ones.
10 April 2026
Unprompted review
Reply from FableRoom
Hi Jenny,
We are glad to hear that your ordering and delivery experience was straightforward, and that you are loving your beautiful new console tables and lamp bases!
However, we are so sorry to hear that your lampshades arrived dented and imperfect. You absolutely should not have to buy new ones yourself! Please reach out to us at support@fableroom.com with your order details, and we will happily arrange for replacement lampshades to be sent to you completely free of charge.
We want to make sure your new pieces look absolutely perfect in your home. Thank you for sharing your feedback so we can make this right, and we look forward to getting this sorted for you!
- The FableRoom Team 💛
really love the rustic vibe on the…
really love the rustic vibe on the unit. Lots of different colours on the wood. delivery very quick too.
seems very solid.
internal shelves non adjustable but not an issue to me
21 April 2026
Reply from FableRoom
Hi Roy,
We're so pleased you're happy with your new rustic unit! It’s such a beautiful, solid piece, and we’re glad the unique wood tones and quick delivery exceeded your expectations.
Thanks for the feedback on the shelving, too - we're glad it’s working well for you! Enjoy your new furniture, and we hope to see you back at FableRoom soon.
- The FableRoom Team 💛
Reply from FableRoom
Hi Adam,
Thank you so much for the 5-star review! We are delighted to hear that you are very happy with the quality, price, and speed of delivery.
We truly appreciate your support and can't wait to welcome you back next time!
- The FableRoom Team 💛
authentic product
I ordered a kori wooden side table and it arrived very quickly. The table is of good quality and offers good value for money. Its authentic design goes very well with the furniture in my living room.
1 April 2026
Unprompted review
Reply from FableRoom
Hi Ram,
We absolutely love hearing that the Kori wooden side table fits in so perfectly with your living room! We are thrilled that you are happy with the authentic design, the solid quality, and the speedy delivery.
Thank you so much for your kind words and for choosing us. We look forward to seeing you next time!
- The FableRoom Team 💛
Amazing quality rug
I ordered a beautiful rug at a fabulous price. It was even better than I expected. Really quick delivery. I am so pleased as I had never come across this company before. Looking for my next rug from them.
22 April 2026
Unprompted review
Reply from FableRoom
Hi Caroline,
Thank you so much for finding us and leaving such a wonderful review! We are beyond pleased that your new rug exceeded your expectations and arrived so promptly.
We truly appreciate your kind words and look forward to seeing you next time you need to refresh your space!
- The FableRoom Team 💛
Great products for fantastic prices - just pay attention to the delivery windows
Great products for fantastic prices. Delivery was understandable slow as the items I ordered were offered with the preorder discount and explicit long delivery times. Ordered two items which arrived separately over a month appart, one a little later than the original expected date, but that was no real bother to me. Would definitely consider ordering from them again.
21 April 2026
Reply from FableRoom
Hi Richard,
We are so pleased to hear that you are happy with the quality and value of your new pieces! Thank you for being so patient with our preorder delivery timelines - we are glad everything arrived safely, even if it was a little spread out.
We truly appreciate your kind words and look forward to seeing you for your next order!
- The FableRoom Team 💛
Absolutely delighted with my gorgeous…
Absolutely delighted with my gorgeous sideboard. The service from start to finish was exemplary- the delivery firm kept in constant contact with me & the sideboard was delivered with care. Will definitely be using again. Thank you!
17 April 2026
Unprompted review
Reply from FableRoom
Hi Rachel,
We are absolutely delighted to hear how much you love your gorgeous new sideboard! Providing exemplary service from start to finish is exactly what we strive for, and it is wonderful to know our delivery partners kept you well-informed and handled your piece with such care.
Thank you so much for your kind words and for choosing us. We look forward to seeing you next time!
- The FableRoom Team 💛
Do not use this company
Do not use this company. I ordered a TV unit, it took the best part of 6 months to arrive and some sections are broken. I had to chase up delivery for months. Then when it was delivered, it was from a company called Trampoline. I think all their stock is in India, but the do not make that clear.
1 April 2026
Unprompted review
Reply from FableRoom
Hi Hattie,
We’re truly sorry to hear about your experience. We always aim for a seamless experience and regret that this hasn’t been the case for you.
Our team has reached out to you personally to better understand the issue and work towards the best possible resolution for you.
We would love to get this sorted for you as quickly as possible. Please check your inbox, and reply to our latest message so we can assist further.
We would really appreciate the opportunity to make this right.
— The FableRoom Team 💛
My chest of drawers arrived very badly…
My chest of drawers arrived very badly damaged. I emailed and had no response on the matter. I spoke to an AI bot who said I would get a replacement and then a confirmation and I haven’t received anything. I then emailed again and no response. This was expensive and an item I splashed out on thinking it would be good quality and service. I am so extremely disappointed
20 April 2026
Reply from FableRoom
Hi Jessica,
We’re truly sorry for the experience you had initially and completely understand your disappointment.
We’re glad we were able to connect with you and reach a resolution that works for you. Thank you for your patience while we got this sorted.
We really appreciate the opportunity to make this right.
— The FableRoom Team 💛
Absolutely beautiful and the quality is…
Absolutely beautiful and the quality is second to none. Choosing something online isn't easy but this is just perfect.
20 April 2026
Reply from FableRoom
Hi Jakki,
Thank you so much for this glowing review! We know ordering online can be tricky, so we are delighted that your beautiful new piece arrived and felt absolutely perfect. Providing top-notch quality is what we love to do.
We truly appreciate your support and can't wait to welcome you back next time!
- The FableRoom Team 💛
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