ezydog.eu Reviews 8

I purchased during Black Friday, taking advantage of a promotion advertised as 40 minutes at 40% off. Within that time frame, I placed an order for two car harnesses and a life jacket, everything seemed fine… until afterwards.

After those 40 minutes, they announced the entire store at 60% off. Naturally, I felt misled, so I simulated the same purchase to check it.
Surprise: with the “60% off”, the total price was higher than what I had paid with the 40% discount.

Conclusion: first they increase the prices and then apply a supposedly higher discount to make it look like an amazing deal. Fairground-style marketing, not what you’d expect from a brand that claims to be premium.

I didn’t return the order because I needed the items, but I won’t buy from this store again. The products may be fine, but misleading discounts completely destroy trust.
Black Friday should be an advantage for the customer, not a shell game.

Very poor customer service,not able to track your delivery easily.I ordered one more product wrong size i sent an email for change before it is arrive they said it is already packaged but 10 days past still waiting my order :) their website shows 3-6 days usually. I wont order again from their website was terrible experince

Terrible client service
Its been one week I have been trying to reach the customer service for an advice on a size and only getting robot and wrong answers ! Now the item I wanted is out of stock. Just great !

Ezydog.eu has absolutely terrible return process. First they make you pay for a return(which I can understand they do for cost cutting) then they confirm refund and then leave you hanging for weeks. When you poke them they restart from step1(your return has just arrived at our warehouse) and make you wait another few weeks. I wouldn’t recommend wasting your time and money on EzyDog.