Fake/counterfeit products
Fake/counterfeit products
Paypal will not refund though
Stay away
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Fake/counterfeit products
Paypal will not refund though
Stay away
They sent me a dirty product that had hair and dirt on it and told me to just wash it with soap and water. This is an internal toy and that’s unsanitary. They only offered me $10 back and wanted me to send the item back and they pay shipping later.
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