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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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3.4

All reviews

(2)

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Rated 1 out of 5 stars

Avoid avoid avoid if you value your car

Avoid avoid avoid if you value your car
Please googel EzeParking fined for using Southampton council car park
HE BEEN DONE IN COURT
Misleading Safety Claims

Promised “private, secure” parking, but used Southampton Council multi-storey public car park—clients weren’t told this .

CCTV footage showed vehicles being tailgated out of barriers to avoid fees—deemed “illegal and dangerous” .

Director Alan Robert Naylor and the company were fined:

£500 (director), £4,000 (company), £3,000 court costs, plus ~£200 compensation per customer .

Appeal was rejected, convictions were upheld .

2. Service Failures & Complaints

Multiple TripAdvisor posts accuse theft of keys, refusal of refunds, and customers being fined by Parking Eye because parking wasn’t paid .

Terms & Conditions reportedly include disclaimers that the company “takes no responsibility” for damage or fines .

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Lovely company service and staff

I called them by phone as Park and Ride fully booked. They offered either Meet and Greet or I could park in their car park and get a taxi to cruise ship terminal at reduced rate. The transfer mini bus being full. I chose Meet and Greet and both drop off and return excellent. Only six miles on the clock.

2 June 2025
Unprompted review

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