The team at Ezebox were great! Adrian from the sales team was a pleasure to interact with, and the removalists on the day, Henry & David, both arrived on time, and were both very friendly &... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am a aged pensioner and I the two male operators were really terrific. It was cold and raining when they arrived and in no time had the containers loaded and ready to leave. I would have no hes... See more
Company increases price by 50% within three months. Noticed in the below reviews they've done the same thing to other consumers. Be warned there cheap prices are not ongoing!! Pickup was also... See more
Company replied
Arrived earlier than quoted, friendly, quick service. The loading wasn't rushed, giving a sense of Care with our possessions. We are very happy, tthey communicated along the way & accommodated ou... See more
Company details
- Storage Facility
- Moving and Storage Service
- Moving Company
- Moving Supply Store
- Records Storage Facility
- Self-Storage Facility
Written by the company
A Safer, Easier, Faster And Cheaper Way To Store Your Stuff! Ezebox offers mobile storage and moving solutions eliminating the traditional hassles associated with moving into storage. Save tim and money with storage space and removalists that come to you.
Contact info
40/400 Somerville Road, 3012, West Footscray, Australia
- 1300 393 269
- contact@ezebox.com.au
- ezebox.com.au
Replied to 42% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Red Flags!
I liked how friendly and efficient the movers were. However, the quote I got was unclear and lead me to believe that I would receive a reduced rate for using only ONE of the TWO boxes I ordered. When I enquired about this after filling only one box I was told that the quote was for only one box and the second was extra. The main reason I chose this storage option with this company was because of the pricing INCLUDING their insurance policy. The DAY AFTER I moved all my possessions into this storage space I received an email stating that the company would no longer be offering any insurance. This is all in unacceptable business practice and a whole lot of red flags. I am very unhappy about this because I will now be needing to remove my possessions from this company and seek an alternate option. Wasting my time and money.
Great service
Great service. The guys came in early and packed everything up quiet quickly. Very polite and efficient. Reasonably priced. 1 box can fit approximately a 1 bedroom apartment. 10/10 service. Highly recommended
Not god at all
My honest review
My honest review. Ezebox made it so easy. At first I thought I only needed one box, but Nick had no dramas sending out a second box just incase. Which I needed, my crap kept mounting up. Exebox send out the guys to load for you saving on having to hire a suitable vehicle or finding a friend to help. Sometimes you walk away from a task with thoughts of "That was easy". Which in this case it definitely was. The pricing is pretty good, comparable in the market. But the point of difference is on what you save with the Ezebox staff coming out to load up. Guys were nice blokes too. I highly recommend and if you just call up Nick, you will see he is customer first. I don't know much about Ezebox but I hope they go far as they deserve to. Good luck to them.
Would highly recommend
Would highly recommend, team that came to pick up my belongings. Got straight into it! Awesome lot of lads..
Thanks heaps 👍
Please choose another company before…
Please choose another company before considering invest your money here.
Communications via email/phone is a pain and super hassle.
Ezebox Movers were a bit late as was on a tight schedule due to my work.Movers have seemed to have a smoke break during the hour or so moving gear.
Was advised they would be able to pack my gear like tertis but advised a second box(just in case) I was happy but seeing how they packed there were still gaps and the second box seemed like a real mess after collecting.
The movers I paid to pick up my gear have managed to nicely place all my gear into the van they brought and even advised one box was needed for my gear.
The staff member at ezebox was highly impressed of their work was even offering the movers a job due to what an amazing job they did.
Payments being taken out of my accounts without a reminder or a invoice to state other wise. Have been over charged and double charged.Got refunded but the issues of having money taken out of my.accounts.
Truly upset to see my second storage box looking like everything has been thrown and nothing was neat or tidy about.Had to get super careful as did want to break anything due to the mess created from the way this box was packed even with the extra room this shouldn't of happened.
Just a real disappointment are you hope that your gear is looked after and at the end of the day a second box was truly never required.

Reply from Ezebox Storage
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







