Quality eyewear with amazing customer…
Quality eyewear with amazing customer service. Highly recommended!
5 December 2025
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Company details
Contact info
14408 Cameron Rd, Dessau, TX , 78660-3300, 78660, Austin, United States
- +15129990716
- info@eyewinsome.us
- eyewinsome.us
3.5
Average
5 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Worth the wait.
I am rewriting my review for Eyewinsome. After 22 days I finally got my glasses. I do like them very much, very clear lens and good frames. It was worth the weight and price. Got the same frames and lens at half the price with Eyewinsome.
30 September 2025
Unprompted review
2nd review
2nd review. I ordered my glasses on the 7th of Sept. today is the 22nd od Sept. Still no email or tracking number. This went beyond 7-14 days. knowing my luck they will send me the wrong frames even though I corrected it a day after I ordered.
You said it has left the warehouse a week ago. Don't think it takes more than a week to get here in CA.
22 September 2025
Unprompted review
Reply from Eyewinsome
Hi Gary,
We've submitted a support ticket regarding your complaint to our support team. You should receive an email shortly with the details of your order.
Once again, we sincerely apologize for the inconvenience and appreciate your patience.
This is a scam
You shipped my order? Where is my email notification with tracking number? Where is my email order confirmation in the first place? This is a scam. Luckily I used PayPal, filed a report and got a refund. Beware.
3 September 2025
Reply from Eyewinsome
Hey Scott,
So sorry about the confusion! We saw that you thought your glasses would arrive in 2–3 days, but on our website, it says prescription glasses take 7 to 14 days because they’re custom-made.
We did ship your order, but when you asked for a refund through PayPal, we gave it right away and even paid the delivery cost ourselves, no problem.
We’re a real business, not a scam. Just a small team trying to help people see better! 😅
If this was just a mix-up about shipping time, maybe you could think about updating your review? We'd really appreciate it.
Thanks again, and if you ever give us another shot, we’ll make sure everything goes super smoothly. As a small apology, we’ve prepared a $10 coupon for you — just reach out to us at info@eyewinsome.us
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