For the frames I purchased (Hugo Boss 1125/U), Eyeons provided the best price, timely emails informing me of the status of my order and prompt, secure shipping via UPS. As per their guarantee, these... See more
Company replied
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See what reviewers are saying
Fantastic experience! We compared a LOT of online vendors before placing an order for Ralph Lauren frames. The customer service rep we spoke with was honest - everything we were told was true. The fra... See more
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I knew the exact frames I wanted and EyeOns had them! Ordering was clear as to color options and sizes. I received email confirmation and tracking information. The item was well packed, in an appropri... See more
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I should have watched reviews first before buying. Placed order (supposedly in stock) in Nov 30, 2 weeks later, still hasn't shipped. When I chat with Customer Service I get the impression they... See more
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Company details
Written by the company
We carry the latest models of eyewear from all the top designers worldwide. We partner with the most eminent brands far-famed for their extraordinary designs of fashionable and exclusive prescription glasses and well all the newest sunglasses. Our lines include Ray-Ban, Gucci, Tom Ford, Prada, Dior, Carrera, Hugo Boss, Balenciaga, Oakley, D&G, Tiffany & Co, Versace, Burberry, Fendi, Valentino, etc..
Contact info
711 Ginesi Drive, 07751, Morganville, United States
- (888) 808-2804
- info@eyeons.com
- eyeons.com
4.5
Excellent
269 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great sale price and fast delivery
27 December 2023
Reply from EyeOns™
Hello Dorothy,
Thank you for your kind words! We're delighted to hear that you enjoyed the great sale price and experienced fast delivery. Providing a seamless shopping experience is important to us, and we're grateful for your positive feedback.
Oakley frame
Been looking for that oakley frame,and it’s only Eyeons has a decent price,shipping is fast also, won’t regret that purchase…
19 December 2023
Reply from EyeOns™
Hello.
Thank you so much for your positive feedback! We're thrilled to hear that you found the Oakley frame you were looking for at Eyeons and that you are satisfied with our pricing and fast shipping. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again in the future!
Quality of delivery was great, but (UPDATED)...
UPDATE: I was reached out to by eyeons, and they offered me a discount as a result of my earlier experience, which I appreciate
Quality of delivery was great, but there was lack of communication on the status of my order (I had to get the latest status from the store chat, and my email responses were never returned), and it took 3 weeks to ultimately get the item
21 December 2023
Reply from EyeOns™
Hi Ravi.
Thank you for taking the time to update your feedback, and we appreciate your understanding regarding the delay in communication on your recent order. We are glad we could connect with you and offer a discount as a gesture of goodwill.
Your satisfaction is our priority, and we're working on improving our communication process to ensure a smoother experience for our valued customers. If you have any further concerns or questions, please feel free to reach out.
We look forward to serving you better in the future.
Disappointed but received refund (UPDATED)
I placed an order for eyeglasses on Nov 6, 2023 (361.56 CAD). USPS picked up the item on Nov 13. Despite waiting for over one to two months, the delivery was not completed. Due to a shipping issue, the item was returned to Eyeons on Dec 26. Irene from Eyeons processed a refund on Dec 22, which appeared in my credit card account on Dec 27 (350.39 CAD).
18 December 2023
Unprompted review
Reply from EyeOns™
Hello Wilson,
Thank you for sharing your experience, and we sincerely apologize for any inconvenience caused by the shipping issue. We appreciate your patience throughout this process.
It's reassuring to know that Irene was able to assist you with a refund promptly. If there's anything else we can do or if you have further questions, please don't hesitate to reach out.
We value your feedback and hope for an opportunity to serve you better in the future.
Great company to work with
Very easy to order online. The product was exactly what I ordered and I expect it and they arrived quickly. Good company to work with.
19 December 2023
Reply from EyeOns™
Hello MJ.
Thank you for the positive feedback! We're thrilled to hear your ordering experience was smooth, and the product met your expectations. If you ever need assistance or have further feedback, feel free to reach out. We appreciate your business!
Good experience but sizing could be better
The process of getting my frames online was easeful and the glasses are very pretty but I think they are a little too big for my face, which I think I would have been able to better tell before purchasing them if the online try on tool were more nuanced of higher quality. That is my only criticism.
28 November 2023
Reply from EyeOns™
Thank you for taking the time to share your feedback with us. We appreciate your kind words about our easy online process and the aesthetics of the glasses.
We understand your concern about the fit, and we genuinely value your input regarding our online try-on tool. Your insights are crucial to enhancing our services, and we'll certainly consider ways to make the tool more nuanced in the future.
Reply from EyeOns™
Hello Mr Vlado,
Thank you for your kind words! We're thrilled you found an excellent frame with us. If you ever need assistance, feel free to reach out. Happy shopping! 😊👓
Reply from EyeOns™
Hello Paul,
Thank you for your kind feedback! We're thrilled you had an easy transaction and fast delivery. Your satisfaction means a lot to us. We look forward to serving you again! 😊🚚
Replacement magnetic clip on sunglasses…
Replacement magnetic clip on sunglasses for my Flexon glasses, fast service!
26 October 2023
Reply from EyeOns™
Hello Wallace,
Thank you for your feedback! We're pleased to hear you had a positive experience with our fast service while getting replacement magnetic clip-on sunglasses for your Flexon glasses. Your satisfaction is important to us. Enjoy your eyewear! 😊🕶️
The best store for eye glasses
You guys are awesome and you have become my favorite eye glass store I’m very happy and satisfied whit my purchase and from now on I’ll order only from you because I trust you thanks eyes on you are the best 👍👍👍😊
25 October 2023
Reply from EyeOns™
Hello Jose,
Thank you so much for your kind words! We're thrilled to be your favorite eyeglass store and appreciate your trust. Your satisfaction means the world to us. We look forward to serving you again in the future. 😊👓🛍️
Reply from EyeOns™
Hello Janine.
Thank you for the positive feedback! We're thrilled you liked our prices and appreciated the fast delivery. Your satisfaction is our goal. Enjoy your purchase! 😊🛍️
Outstanding customer service
Outstanding customer service.
Great Prices.
Fast delivery.
23 October 2023
Reply from EyeOns™
Hello Cheryl
Thank you for your kind words! We're delighted that you found our customer service outstanding, appreciated our great prices, and were satisfied with our fast delivery. Your feedback means a lot to us.
Great price
Great price! Fast delivery 100% authentic. Love the wide variety EyeOns has to offer.
18 October 2023
Reply from EyeOns™
Hello Raymond
Thank you for the fantastic feedback! We're thrilled that you enjoyed our prices, fast delivery, and our wide variety of authentic products. Your satisfaction means a lot to us. Enjoy your purchase! 😊👓
I should have watched reviews first…
I should have watched reviews first before buying.
Placed order (supposedly in stock) in Nov 30, 2 weeks later, still hasn't shipped.
When I chat with Customer Service I get the impression they actually want me to cancel the order. It's like they're playing a bet game with other people's money.
14 October 2023
Unprompted review
Reply from EyeOns™
Dear Luuis,
We apologize for any inconvenience you may have experienced with your order. This delay is an uncommon occurrence for our company. We contacted you within 72 hours to notify you about the delay, which was due to system issues on the manufacturer's side, causing a company-wide holdup. We are eager to improve your experience and are committed to ensuring your satisfaction. We look forward to hearing from you and continuing to have you as a valued and content customer. Thanks!
Lost and Found
I actually had a pair close to the style that I ordered so when I saw your selection I was overjoyed because someone stole them out of my car. The price and selection was perfect Delivery was perfect everything in original casings I couldn't have been happier.
13 October 2023
Reply from EyeOns™
Thank you so much for sharing your wonderful feedback with us! We're truly delighted to hear that you had such a positive experience with your recent order.
It's unfortunate that your previous pair was stolen, but we're thrilled to have been able to provide you with a replacement that met your expectations. We're here to assist you with any future orders or inquiries you may have.
Item was exactly as described
9 October 2023
Reply from EyeOns™
Thanks so much for sharing your experience with us.
Perfect and good price
4 October 2023
Reply from EyeOns™
Thank you so much! We’re grateful to have you as our client.
Great price & quick delivery
Great price & quick delivery. The only problem on my end was scheduling an appointment with my eye-care provider to put lenses into the new frames.
30 August 2023
Reply from EyeOns™
Hello,
Thank you for your positive feedback! We're delighted to hear that you enjoyed our great prices and quick delivery.
Nice frames, good service.
I got my replacement frames at a pretty good price and the shipping was quick. Just don't use them to break a fall!
29 September 2023
Reply from EyeOns™
Hello Kevin
Thank you for your review! We're thrilled you found our replacement frames at a great price with quick shipping.
Authentic Tom Ford products :)
I’ve had Tom Ford sunglasses for a while now so I decided to buy a pair of Tom Form frames from this store. Tbh I wasn’t sure about buying expensive brand name frames online but I’m very satisfied with the product they sent me. Everything is authentic and very obviously legit, they came with all the production markings, serial number and packaging I’ve seen on other products I’ve bought through a TF store.
26 September 2023
Reply from EyeOns™
Hello Antonio,
Thank you for your feedback! We're thrilled to hear you're satisfied with your Tom Ford frames. Your confidence in our authenticity means a lot to us. Enjoy your stylish eyewear! 😎👓
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