Extreme Hardware Reviews 99

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely fantastic product and exceptional customer service from start to finish. We were working to a very tight deadline, and the team went above and beyond to ensure everything was delivered on t... See more

Rated 3 out of 5 stars

Negative brownie points for supplying a duff activation code and then taking 4 days to fix it Positive brownie points for initial swift delivery and for getting it fixed rather than just bottling it... See more

Rated 5 out of 5 stars

Ordered anti virus software from this site for first time. My initial query was answered very promptly and ordering was easy, unfortunately made error of opting for postal delivery, 10 days and no sig... See more

Rated 5 out of 5 stars

I've bought a few things from Extreme Hardware, the quality of the cabinets is amazing. They're really well made. The instructions on assembly are clear, it didn't take me long at all to put it to... See more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

99 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic Product and Exceptional Customer Service

Absolutely fantastic product and exceptional customer service from start to finish. We were working to a very tight deadline, and the team went above and beyond to ensure everything was delivered on time. We’re so pleased with the final product — the quality exceeded our expectations. Highly recommend!

5 May 2026
Rated 3 out of 5 stars

Negative & positive brownie points

Negative brownie points for supplying a duff activation code and then taking 4 days to fix it
Positive brownie points for initial swift delivery and for getting it fixed rather than just bottling it and refunding my money
Great service from ESET along the way testifies to why I continue to use their products

1 May 2026
Rated 1 out of 5 stars

Sinden Recoil Lightgun

Bought a supposedly new sinden recoil lightgun.After 4 weeks of trying to get it to work properly,getting advice online,different firmware,try this,try that, i gave up,on closer inspection of the gun all of the screws are marked as if they have been tampered with,so not new and i expect thats why it will not work correctly.Reached out to paypal to see if i can return and get a refund,case turned down, seller says its after 30 days.So BEWARE buying from these cowboys £150 wasted on refurbed 2nd hand junk.
**New items DO NOT have the black paint scraped off all of the screws on the gun where a screwdriver has been used**

26 April 2026
Unprompted review
Extreme Hardware logo

Reply from Extreme Hardware

We are sorry to hear you had issues with your purchase. We can confirm that your item was brand new as are all of the items we sell, so is not related to any issues you may have had. The Sinden lightgun is not a plug and play device and require some knowledge and setting up. There are many forums and a Sinden Discord available to help users with trouble shooting. In relation to PayPal and the 30 day limit, that is their policy and nothing to do with us. You received the response you did because you contacted PayPal in an attempt to bypass contacting us, which is not the best thing to do. Unfortunately you never once contacted us regarding any issues so we were unaware of any problems until we saw this feedback, which is a shame. We always look after our customers and are happy to try and resolve any issues you are having if you want to give us a call during office hours Monday to Friday. We are only a phone call or email away and are always happy to help.

Rated 5 out of 5 stars

Norton 360

Ordered Norton 360 after giving them a ring to make sure it was as described. The guy who took my call was very helpful. Will be my first stop next year when needed.

24 February 2026

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