Extreme Customs Reviews 3,241

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the quality of the wheels and tires, and appreciating that packages frequently include extras like TPMS and lug nuts. Many people also praise the fast delivery service, noting that items often arrive quickly and well-packaged. However, some people were dissatisfied with the order and service aspects, specifically mentioning issues with tracking information not being provided or updated promptly, leading to unexpected deliveries. A few customers also experienced delays in shipping or received incorrect lug nuts, and some reported issues with product fitment causing rubbing.

What people talk about most

Product

Customers generally had positive experiences with the product. Many reviewers were satisfied with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast shipping times and timely... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers report positive outcomes, such as quick... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the excellent customer service, quick... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praise the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super long wait for shipping but worth the wait. These folks have excellent customer service! Responds to texts almost immediately. Awesome prices too. Just wish they sold better quality locks. Had to... See more

Rated 4 out of 5 stars

I placed two separate orders. The first was for wheels, and the second one was Tires. Both came in accurately and correctly. Shipping was fast. The only negative is communication. There was no trackin... See more

Rated 4 out of 5 stars

Wheel/tire combo price was better than all other internet companies by $300-$400 and anytime I had a question I was able to txt or get a call from a representative right away. The only reason its not... See more

Rated 4 out of 5 stars

They came quickly I wasn’t happy how the carrier just left them in drive way no paperwork to sign but rims are in really good shape I didn’t get the lug nuts that I order but I’m still pleased



Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Rated 5 out of 5 stars

All went well

All went well , tires arrived even before receiving tracking # . This is the second time I have purchased from Extreme , thank you as always.

29 May 2025
Rated 3 out of 5 stars

No Customer Service

I received the wheels I ordered using the specs I provided and they fit car perfectly. However the center caps sent with the wheels are blank (no brand logo) missing the Mach emblem as shown on the website. I called and text for 4 days and no reply. It would be nice if they had customer service. I got lucky that the wheels were good. Do not buy from them if you expect customer service it does not exist.

23 May 2025
Rated 4 out of 5 stars

Wheel/tire combo price was better than…

Wheel/tire combo price was better than all other internet companies by $300-$400 and anytime I had a question I was able to txt or get a call from a representative right away. The only reason its not 5 of 5 is because the website made it seem like it would be a quick shipment when in reality it took almost 3 weeks which is fine but would have preferred to know that in advance. So better communication up front would have helped

29 May 2025
Rated 1 out of 5 stars

Bad Customer Service

Have 1 or 2 tires bad causing a horrible vibration and their solution is for me to buy 2 more tires after already spending $3000,or buy 2 new tires and me pay for return shipping on the 2 bad tires and they will return to Toyo with the possibility of a warranty refund.

29 May 2025
Rated 1 out of 5 stars

Terrible service when return needs to be done

Wheels do not fit and after being told I can return them for a refund I cannot get anyone to respond to me. Also, I ordered the lug kit and it was never delivered. I ordered the wheels on May 1st and it took 20 days for them to be shipped. Now there is nobody communicating with me about getting a refund. Absolutely ridiculous.

27 May 2025
Rated 5 out of 5 stars

Had a great purchasing experience

Had a great purchasing experience. Found what I needed and it arrived quickly. Wheels were packaged very well. Only criticism is that I received a tracking number for the lug nuts but not for the wheels. So they ended up being delivered while I wasn't home. I would definitely buy from them again.

20 May 2025

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