Extravaganza Promotional Merchandise Reviews 96

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My order arrived on time, and everyone absolutely loved the banner pens! I can’t thank Lilly and Shannon enough for their help! They went over and beyond to get my items ready even though it was on sh... See more

Company replied

Rated 5 out of 5 stars

Attentive and listened to our needs for a large scale multiple item 300 unit product order for a conference. Lilly worked with us to fit within our budget and worked with us to create eco-friendly hig... See more

Company replied

Rated 5 out of 5 stars

I worked with Lilly on a last minute order with quite a tight timeframe. Communication was quick and the process was easy. From my initial phone call to the order being placed, it was my perfect exper... See more

Company replied

Rated 5 out of 5 stars

I ordered travel mugs with our logo for the symposium, where I was part of the organizing team. Lilly was incredibly helpful in selecting the product and finalising the design. She used external party... See more

Company replied

Company details

  1. Promotional Products Supplier
  2. Advertising Agency
  3. Media and Marketing Agency
  4. Promotional Item Store

Written by the company

Extravaganza Promotional Merchandise, one of the UK's most trusted Promotional Merchandise suppliers based in the city centre of Leicester. For the past 12 years, we’ve been helping businesses just like yours produce Branded Products that will make your event a memorable one! Extravaganza provide customer care, respect, truth and passion!


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

5-star
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Rated 5 out of 5 stars

Excellent customer service

My order arrived on time, and everyone absolutely loved the banner pens! I can’t thank Lilly and Shannon enough for their help! They went over and beyond to get my items ready even though it was on short notice.

5 November 2025
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Hi Deborah,

Thank you so much for your wonderful feedback! We’re delighted to hear you loved your banner pens. We look forward to working with you again in the future.

The Extravaganza Team.😊

Rated 5 out of 5 stars

I had a great experience using…

I had a great experience using Extravaganza for a variety of printed materials, including banners, merchandise, and award trophies. The staff were always helpful and attentive. Shannon Clarke handled many of my orders and was great. Thank you!

3 October 2025
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Hi Celyn,

Thank you so much for your wonderful feedback! We’re delighted to hear that Shannon was able to assist you with your orders. We truly appreciate your support and look forward to working with you again in the future.

The Extravaganza Team.😊

Rated 5 out of 5 stars

Great service, amazing products

Attentive and listened to our needs for a large scale multiple item 300 unit product order for a conference. Lilly worked with us to fit within our budget and worked with us to create eco-friendly high-end finish products whilst ensuring perfect timescale met. She offered a good range of product options but was not pushy in approach. We had a really wonderful service from Extravaganza Promotional Merchandise team and I would recommend for future use.

6 June 2025
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you so much for your feedback, we are so glad Lilly could help you with your order. We look forward to working with you again in future.

The Extravaganza Team 😊

Rated 5 out of 5 stars

I ordered travel mugs with our logo for…

I ordered travel mugs with our logo for the symposium, where I was part of the organizing team. Lilly was incredibly helpful in selecting the product and finalising the design. She used external party to redrew our logo, as I didn’t have the correct file format. The order was delivered on time — actually even earlier than their usual manufacturing schedule

21 June 2025
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you so much for your feedback, we are so glad Lilly could help you with your order. We look forward to working with you again in future.

The Extravaganza Team 😊

Rated 5 out of 5 stars

Excellent service!

Lily was super responsive and supportive throughout our order process - the awards that arrived were exactly as we had discussed and looked great!

21 May 2025
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Hi Marcus, Thank you so much for your wonderful feedback, we are so glad Lilly could help you with your order - we look forward to working with you again in future.

The Extravaganza Team.😊

Rated 5 out of 5 stars

If I could give 6 stars I would

I worked with Lilly on a last minute order with quite a tight timeframe. Communication was quick and the process was easy. From my initial phone call to the order being placed, it was my perfect experience working with a merchandising company. She sourced high quality products below our budget and made sure they would be delivered on time. Would highly recommend working with Lilly and the team on any merchandising projects.

4 June 2025
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you so much for your wonderful feedback, we are so glad Lilly could help you with your order - we look forward to working with you again in future.

The Extravaganza Team.😊

Rated 4 out of 5 stars

Great service

Great service, good product, good delivery timeframe.
Freebies and samples were thrown in, met with the rep in person, which always helps. No faults.

5 March 2025
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you so much for your lovely feedback, we are glad to hear you were happy with our service, we look forward to working with you again in future.

The Extravaganza Team.😊

Rated 4 out of 5 stars

The experience was positive

The experience was positive: they responded to all our requests and made adjustments whenever possible. We will use them next time, unless we find better deals with other company. They need to offer deals for regular customers.

16 December 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you for the review and feedback. We look forward to working with you again soon.

The Extravaganza Team 😊

Rated 5 out of 5 stars

Impressive Service

Not only was I really impressed by how quick Extravaganza was at ordering what I wanted from them but it even go here ahead of time which was amazing.

The quality of what I brought and the great customer service makes this a good company to go for if you need good quality + priced promotional merchandise.

16 December 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you for the great review! We are so glad to hear this, your support means a lot to us!

We will look forward to continue working with you in the new year.

The Extravaganza Team 😊

Rated 5 out of 5 stars

Fantastic company who always delivers

We have used Extravaganza for a number of years, but this year we have used them for a big event that we hosted and they did the most fantastic job on the items we required personalising. They always deliver high quality products and within the time frame required. Aarti and Shannon are extremely helpful and are always willing to go the extra mile to make sure you get what you require.

Thank you so much we look forward to working with you again next year :-)

5 December 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you for the great review! We are so glad to hear this, your support means a lot to us!

We will look forward to continue working with you in the new year.

The Extravaganza Team 😊

Rated 5 out of 5 stars

Quick in response and fast delivery

Lilly is very helpful and always gets back to you so quickly. Thank you!

18 October 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you for the great review! We are so glad to hear this, your support means a lot to us!

We will look forward to continue working with you in the new year.

The Extravaganza Team 😊

Rated 5 out of 5 stars

An easy and efficient process throughout

They were incredibly easy to work with, making it simple to ensure our personalised branding was perfect. They remained attentive throughout the process, ensuring we received all our items on time. Emily was especially helpful, and we will certainly use them again in the future.

29 November 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you for your wonderful review! Your feedback means the world to us. If there’s anything else we can help you with, don’t hesitate to reach out.

The Extravaganza Team 😊

Rated 5 out of 5 stars

We've used Extravaganza for years and…

We've used Extravaganza for years and have always received a prompt and professional service.

29 November 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you for your fantastic review! It’s been a true pleasure working with you over the years, and we’re excited to support you with your next merchandise ideas!

The Extravaganza Team 😊

Rated 5 out of 5 stars

Everyone I have contact with are very…

Everyone I have contact with are very helpful. We order branded cups for our Community Cafe and they are gerat quality and delivered very quickly.

23 October 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you so much for leaving an amazing review! We can't wait to continue working with you in the future and create some awesome branded products for you. 😊

Have a great day,
The Extravaganza Team

Rated 5 out of 5 stars

Absolutely Amazing Quality

Absolutely amazing quality, 1st class service. Friendly, approachable. Nothing is ever too much trouble. Lilly is absolutely fantastic at her job. Great customer service.Will use Extravaganza over and over again.

28 November 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you for your fantastic feedback! It’s been a pleasure to work with you, If there’s anything else we can help you with, just let us know 😊

The Extravaganza Team

Rated 5 out of 5 stars

Another fantastic job done by Extravaganza

I appreciate the fantastic work and super fast turnaround from Shannon, Lilly and the rest of the team at Extravaganza. We needed a supply of merchandise for an expo delivered in 2 weeks with a completely new design. Extravaganza was very efficient with the order and helpful with suggestions on the best products from their green range. The quality of products is fantastic, and we have lots of positive feedback from colleagues and customers about the merch we ordered.

12 November 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you for the wonderful review! We truly enjoy working with you and are thrilled to hear that you appreciate our efficiency and product quality. Your support means a lot to us!

If there’s anything else we can help you with, just let us know.

The Extravaganza Team 😊

Rated 5 out of 5 stars

Ensuring all products we order are eco-friendly and sustainably sourced is very important to us and Extravaganza know exactly how to help us with that.

Ordering with Extravaganza is always a pleasure. The team are always quick to reply, and the designs never disappoint. We've purchased a lot over the years from scrunchy bags, notebooks and pens to bamboo phone stands and coasters.

We are very passionate about reducing our impact on the environment and reducing our carbon footprint, many of us are Green Ambassadors within our Trust (Nottingham University Hospitals). Ensuring all products we order are eco-friendly and sustainably sourced is very important to us and Extravaganza know exactly how to help us with that.

Highly recommend.

1 November 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Hello Rebecca,

Thank you so much for your fantastic review and for choosing us for your sustainable merchandise needs! We’re equally passionate about eco-friendly practices, so it was truly a pleasure to collaborate with you on this project. 🌱🌏

The Extravaganza Team 😊

Rated 5 out of 5 stars

Hi Viz Jackets - Personalised to our University

We ordered some personalised Hi Viz vests
Great service from the staff - very helpful in the process
Very happy with the product

1 July 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Hello Lindsey,

Your feedback means a lot to us! If there’s anything else we can assist you with, just let us know.

The Extravaganza Team 😊

Rated 3 out of 5 stars

The delivery did not arrive on the…

The delivery did not arrive on the agreed date. We were asked to change one product to increase the print area, but the final result did not meet our expectations. The logo was not well visible in terms of size and color.

11 October 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Hi Nikol, thank you for feedback.

We are committed to delivering the best possible service, and your feedback is invaluable in helping us improve.

I’m pleased that we have the opportunity to address and resolve any issues you have encountered. I understand that we are currently working on this for you.

We appreciate you sharing your thoughts with us.
If there’s anything else we can assist you with, just let us know.

The Extravaganza Team 😊

Rated 5 out of 5 stars

Couldn't fault them

Communication spot on, fresh ideas, good prices, lovely team to work with. Enjoyed working with them as it took the pressure off us. They know their market and went the extra mile in supporting us.

11 October 2024
Unprompted review
Extravaganza Promotional Merchandise logo

Reply from Extravaganza Promotional Merchandise

Thank you for your fantastic feedback! It’s been a pleasure to work with you, and we’re committed to going the extra mile to support your needs.

If there’s anything else we can assist you with, just let us know.

The Extravaganza Team 😊

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