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ExtraPair is an AI receptionist for phone and WhatsApp — an extra pair of hands when your business gets busy. We help businesses answer routine questions, capture enquiries and support appointments while their team focuses on the customer in front of them. ExtraPair uses business information approved by each customer, including opening hours, services and prices. Use ExtraPair as a first point of contact, for unanswered calls or after hours, depending on your existing phone and messaging setup. Your customers can keep calling the number they already know where your phone provider supports forwarding. For businesses using Cliniko, ExtraPair supports connected appointment workflows, including booking, payment follow-up and cancellation-list offers. These features require the relevant configuration and validation before live use. Your team stays in control of what ExtraPair can answer and which actions need a person. When an enquiry requires human judgement, ExtraPair captures the details and leaves a clear next step for staff. Explore ExtraPair at extrapair.app to learn about phone reception, WhatsApp, supported integrations and the available plans.
United Kingdom
4.0
3 reviews
No recent history of asking for reviews
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I’d seen ExtraPair mentioned and thought I’d give it a try. Was pleasantly surprised by how well everything worked. It’s clear some thought has gone into making it simple for people to use. Nice to come across something that just does what it says without making things complicated. Would happily recommend
We've been really pleased with ExtraPair. It's taken a lot of the hassle out of dealing with calls and enquiries, especially when we're busy. It's easy to use and the team have been really helpful with getting everything set up how we want it. Still early days, but so far it's been a great addition to the business.
What an amazing journey we've been on with these guys! It's such a wonderful tool, really easy to use and so far there's been no issues at all - I just can't fault it. The best way I could say is that it's lightened the load, ensured enquiries get responded to super quick (everyone wants an instant response these days) and also means our time is free to do other things.
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