Tile Space Reviews 287

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I was very nervous with making such a expensive order to an unknown company however I was pleasantly surprised. Ordering was easy, delivery excellent although not all slabs were delivered due to an a... See more

Rated 5 out of 5 stars

We ordered tiles online whilst we were driving to their warehouse and when we arrived the tiles were almost already to collect. Very quick and efficient. The tiles are good quality and reasonable pric... See more

Rated 5 out of 5 stars

Absolutely brilliant, best prices by a long chalk. A bit of a delay on delivery but in the current climate very understandable. Customer service was second to none. Always replied to E-mail. Quality p... See more

Company replied

Rated 5 out of 5 stars

NBT Building Services have found Exterior Pavers to be very helpful and ready to go the extra mile to ensure customer satisfaction. We needed 65 sq m of small format porcelain pavers and they offered... See more

Company replied

Company details

  1. Wholesaler
  2. Garden Building Supplier
  3. Landscaping Supply Store
  4. Natural Stone Wholesaler

Written by the company

Tile Space is a leading supplier of porcelain & natural stone for outdoor use. A large range of sizes, colours and finishes our paving variety will compliment any residential or commercial outdoor space to fit your aesthetic. Perfect use for paths, patios, driveways and many more outdoor spaces, whatever your project, you are guaranteed quality products at competitive prices. With being one of the largest offers available our products are supplied to residential and commercial projects across the UK and we offer a completely transparent service. All our prices include VAT, we do not penalise customers for splitting pallets so when conducting price comparisons you can be assured Tile Space is offering you the best value for money in the market.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

287 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was very nervous with making such a…

I was very nervous with making such a expensive order to an unknown company however I was pleasantly surprised. Ordering was easy, delivery excellent although not all slabs were delivered due to an accident with some slabs in the depot this was quickly rectified and delivery of the outstanding slabs were made almost immediately. Slabs are as ecpected, no damage and are as displayed on website and as sample recieved. Delivery guy Matthew was lovely and got the pallet as close as possible to our back gate....thank you to all involved with making our experience as stress free as possible. Shannon x

30 April 2026
Unprompted review
Rated 5 out of 5 stars

quick and efficient

We ordered tiles online whilst we were driving to their warehouse and when we arrived the tiles were almost already to collect. Very quick and efficient. The tiles are good quality and reasonable price.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Big price increase 22%

Having ordered a porcelain slab sample on 03/02/26 and delivered on 06/02/26. I decided to follow up with an order for 80m2 on 10/02/26 only to find a price increase of 22.7%. When I contacted the office via email due to time. The response was that that’s the price and the deal had finished. When I originally looked and ordered the sample there was no advertised just a quote saying great low price. To say this is disappointing and they won’t honour the deal I was expecting is poor in my honest opinion. To expect £400+ more for the same product is against my morals.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

This was my first tie buying tiles for my bathroom

This was my first time buying tiles for a bathroom renovation, I got great advice from Caallym was very very helpful when it came to measurements and how many tiles to order. It was a close call as to whether we could get the tiles before Christmas but he made it happen.
Very happy customer

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and even better service by Tilespace (UK)

Just received my porcelain order and the quality is top-notch - exactly as pictured. The customer service was outstanding, especially Lottie, who was super helpful and replied to my questions instantly from start to finish. Highly recommend Tilespace to anyone looking for great tiles. You won’t be disappointed!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent service. Telephone and chat communication was professional and friendly. My specific delivery requirements, limited access to a cul de sac and requiring delivery on a specific day, was fulfilled without difficulty. Best priced tiles i could find anywhere and expertly delivered (no breakages at all), very well pleased with the whole process.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Great products and great service

Email and phone communication was great, and they helped me out with a 2 part delivery, which they sent out very quickly. The tiles I received the most well packaged I've ever seen. I highly recommend this company!

12 August 2025
Unprompted review
Tile Space logo

Reply from Tile Space

Hello,

Thank you for this review. We are glad you were satisfied with our customer service and tiles.

If you have any questions please let us know.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Good website

Good website, professional, prompt delivery, good product at a fair price
Would recommend

23 July 2025
Unprompted review
Tile Space logo

Reply from Tile Space

Hello,

Thank you for this review. We are glad you were satisfied with products.

If you have any questions please let us know.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Excellent service and tile choice

Wide choice of tiles and provided a very professional service, tiles arriving on time with great communication. Unfortunately one of the packs was damaged having a large boot print on the front causing the tile to break and two others to chip. Contacted Tile Space who were very apologetic, with no quibble replacing them. Replacements arrived on time. Issue was dealt with quickly and efficiently. Based on my experience I would have no hesitation in highly recommending this retailer.

28 June 2025
Unprompted review
Tile Space logo

Reply from Tile Space

Hello,

Thank you for this review. We are glad you were satisfied with our porcelain tiles and customer service.
happy to hear we sorted your issue promptly.

If you have any questions please let us know.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Great porcelain slabs at a good price

Great porcelain slabs at a good price.
Communication second to none and really fast delivery service.

Highly rated thank you

5 June 2025
Unprompted review
Tile Space logo

Reply from Tile Space

Hello,

Thank you for this review. We are glad you were satisfied with our porcelain tiles and customer service.

If you have any questions please let us know.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Exactly what I ordered with prompt…

Exactly what I ordered with prompt delivery

9 June 2025
Unprompted review
Tile Space logo

Reply from Tile Space

Hello,

Thank you for this review. We are glad you were satisfied with our porcelain tiles and customer service.

If you have any questions please let us know.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Great service

Great service, couldn’t be happier with the items and recieved, quick and effective service

14 March 2025
Unprompted review
Tile Space logo

Reply from Tile Space

hello,

thank you for leaving this review, we are glad to hear you are happy with our customer service and tiles.
If you need any help please feel free to reach out.

many thanks
Tile Space

Rated 1 out of 5 stars

the order we received arrived damaged

the order we received arrived damaged. I have tried to contact the supplier for a refund/replacement with no success

19 December 2024
Tile Space logo

Reply from Tile Space

Hi Francis,

Thank you for your feedback, and we sincerely apologise for the inconvenience caused. We understand how frustrating it must have been to receive a damaged order and experience a delay in our response. We were operating with a reduced team, which unfortunately led to slower response times.

As per our correspondance yesterday, we have already sent replacements to resolve the issue, and we’re actively working to improve our response times to prevent this from happening again.

If there’s anything else we can do to assist you, please don’t hesitate to reach out to us directly. Your satisfaction is very important to us, and we appreciate your understanding.

Thank you for your patience.

Rated 5 out of 5 stars

Amazing quality and great service.

Amazing quality and great service.

2 December 2024
Tile Space logo

Reply from Tile Space

Hello,

Thank you for your kind words! We’re thrilled you’re happy with our quality and service.

We look forward to serving you again soon!

Best regards,
Customer Care Team

Rated 5 out of 5 stars

Would highly recommend easy process …

Would highly recommend easy process from ordering a tile sample to confirming the order online . Very helpful on the phone with delivery updates .
Will use again in the future

30 November 2024
Tile Space logo

Reply from Tile Space

Hello Karen,

Thank you for your fantastic review! We’re so glad you had a smooth experience from start to finish and that our team was helpful with delivery updates.

We look forward to serving you again in the future!

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Good quality

Good quality pavers and quick delivery

19 November 2024
Tile Space logo

Reply from Tile Space

Hello,

Thank you for this review. We are glad you were satisfied with our porcelain tiles.

If you have any questions please let us know.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Attentive service.Efficient and clear…

Attentive service.Efficient and clear website.Order progress well informed.

14 November 2024
Tile Space logo

Reply from Tile Space

Hello,

Thank you for this review. We are glad you were satisfied with our porcelain tiles.

If you have any questions please let us know.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

The paving slabs look great

The paving slabs look great and delivery was on time, Driver was courteous helpful and friendly

8 November 2024
Tile Space logo

Reply from Tile Space

Hello,

Thank you for this review. We are glad you were satisfied with our porcelain tiles and customer service.

If you have any questions please let us know.

Kind regards,

Customer Care Team

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