Exterior Performance Coatings, LLC Reviews 

176
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Five stars all the way for Exterior Performance Coatings, LLC! From the very beginning, Maggie made the ordering process easy with her friendly voice, helpful disposition, and attention to detail... See more

Rated 5 out of 5 stars

I had the pleasure of working with Scott and his wife, very Thorough and honest, explained everything that needed clarifying on. Great customer service all way around, providing multiple choices in... See more

Rated 5 out of 5 stars

Garage floor looks fantastic! I ordered the 5500 polyaspartic medium grey basecoat with a heavy chip coating and the 5500 clear over it. Very happy with the results. Almost made the mistake of buyi... See more

Rated 5 out of 5 stars

I had never heard of this before, but I wanted to try to do something cool and unique for our restroom we remodeled at our resort on the water. So we went with a quartz that looks like sand and I am... See more

Company details

  1. Construction Company
  2. Paint Manufacturer
  3. Polymer Supplier

Written by the company

Our Protective Coatings clean, repair, protect and decorate a wide range of interior and exterior architectural floor and wall surfaces. They prevent damage from foot and vehicular traffic, graffiti tags, wind driven rain, moisture, heat, static, stains and caustic chemicals. Whether it’s a concrete, block, brick, stucco, natural stone, wood, steel, glass, or plastic surface, we have a wide selection of products for all budgets, performance specifications and decorative looks.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

176 reviews

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4.4

All reviews

(176)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

Don’t take returns and mica flakes look like glitter

I’m not the type to write a review, but felt compelled to warn customers the mica flakes I purchased legitimately looked like glittered.sent an email wanting to return them because they look nothing like the picture. The package was not touched and unopened. I received no email back simply ignored, I called and was told there is no way he can take a return and that I should try them because they might look different on the floor. Then I was told to try eBay to sell them. This day and age especially with an unopened package you should be able to return a product.

29 October 2024
Unprompted review
Exterior Performance Coatings, LLC logo

Reply from Exterior Performance Coatings, LLC

Our flakes are made to order for each customers order and are not returnable. The FAQ section visible on every page of our website fully discloses our return policy.

Rated 2 out of 5 stars

Garage Floor Issie With Product

Worked with George to get the correct materials to redo my epoxy floor in our garage. I had a normal 100% solids epoxy that was the better part of 10 years old before I decided to replace it. I used a floor grinder to get off all the old floor, then acid wash and scrubbed and rinsed excessively. I ordered the epoxy as a base and at the time he sold granite (like sand) that could be broadcast over top. Then he had me seal with a polyaspartic top coat to seal it up. Initially the estimate to do my area fell short (almost by half) and I had to place another order. If I would not have planned correctly on the install it would have really messed me up as I did not have enough granite to cover the floor. If i would have put down all the epoxy I would have been in a world of hurt because I was short of the sand.

I have had the floor for around 3 years, and overall it has looked nice and seems to be strong. HOWEVER, I have had an issue... Last winter I put down a car mat to help protect the floor. Water got under the mat, and when I pulled the mat in the spring I had what looked like dark stains all over the floor. I called George and he said that the mat must have leached into the floor, and not knowing what the mat was made of no warranty would cover the issue. It turned out after having the mat our for a month and the floor getting air, the stains went away... SO... water had somehow seeped into the flooring, and when away when it dried. So, I have a 69 vette that had a small oil leak that I was not initially aware of. The oil got on the floor for less than a week, and now there is a dark stain on the floor. I have tired just about everything possible to reduce or remove the stain and it will not go away. I went with his product first because I thought it would be cheaper than nature stone. In hind sight I paid more to install my own floor, than it would have been to pay NatureStone to do it all, and I would not have had this issue.

George has been pleasant to talk to, however the blame has been put 100% on me, and not a failure of the product. No solution has been given as well to deal with the issue. He had asked me to send pictures, and I did, but it was met with silence. If something changes to take care of the issue, I will be sure to update my review.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Their customer was AWESOME service was just…

Their customer service was just OUTSTANDING. And the owner George C. was AWESOME 👏. I would highly recommend this company. I would use this company for future projects. On a scale of 1 to 10, I would rate this company a 500!!!!!!!!
A VERY VERY satisfied customer
Len & Karen Jackson

3 May 2023
Unprompted review
Rated 5 out of 5 stars

George and Exterior is top notch!

George is great to work with and is very knowledgeable about the products he sells. He was very patient and helped me through the install of polyurea product on my screened porch concrete floor which came out beautiful. Would recommend 1000 times over!

21 July 2021
Unprompted review
Rated 5 out of 5 stars

Did my porch with apoxy coating.

It was very easy to apply both codes it looks real good and before the topcoat dad I put silicone sand and rolled it in and it’s not slick at all in my opinion it’s a very good product my name is Bill Bauer. Also George Carson was very informative and very patient. Thanks

13 July 2021
Unprompted review
Rated 2 out of 5 stars

Not up to par

I applied this product to a mural and a few months later, it was tagged with black spray paint. The companion spray removal worked to remove around 80% of the damage, however, it did not meet my expectations. There is still black spray paint that can't be removed. I applied it within approx 8-10 hrs after the vandalism.
Additionally, I have yet to be reimbursed for a 54$ product that I returned; the tracking number shows it was received. I've emailed twice and called twice with no response. I've been waiting since October and it is now December 31st.

31 December 2019
Unprompted review
Rated 1 out of 5 stars

I purchased a product recommended by…

I purchased a product recommended by customer service. I followed instructions and painted my kitchen backsplash and area behind stove. But the next day when I went to add second coat, paint hardened to consistency of hard rubber. So I was not able to apply that second coat. Your customer service person didn't warn me of this effect.

I did seal the can of paint after use and keep lid on can when applying first coat.

6 December 2019
Unprompted review
Rated 5 out of 5 stars

As I said in my last review

As I said in my last review, everything was very satisfactory! George was extremely helpful whenever I had any questions.
And I think the products I used were very good. Great results.

28 November 2019
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, knowledgeable and helpful staff. Epoxy with polyspartic clear coat and Custom color blend flakes. Very happy.

22 November 2019
Unprompted review

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