I have been using Express VPN for several years. It allows me to watch UK TV in France and it generally works well. I have knocked off one star because I occasionally experience one of two problems:... See more
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About ExpressVPN
Written by the company
ExpressVPN is a Premium VPN service provider, with servers across 105+ countries.
ExpressVPN includes:
- 24/7 customer support
- Ultra-fast servers in 105+ countries
- Apps for all devices
- Best-in-class security & encryption
- Unlimited bandwidth & server switches
- 30 days risk-free! Not satisfied? Get your money back, no questions asked
Contact info
British Virgin Islands
- support@expressvpn.zendesk.com
- expressvpn.com
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Good and reliable product
I've used ExpressVPN for several years…
I've used ExpressVPN for several years and it performs well.
the maximun speed
I love to game and couldn't get the…
I love to game and couldn't get the server to load for my Fortnite game using WiFi , so I purchased VPN from Express now it connects every time.
I am happy with the service for several…
I am happy with the service for several years.
I had no issues with the exception that some sites required to disconnect VPN in order to get access.
I never like to disconnect , but all in all it is perfect..
Fast connections
Fast connections. Most sites accesable with VPN tirned on.
I have tried many supposed "TOP" VPNs
I have tried many supposed "TOP" VPNs. Truly NON of them perform like ExpressVPN, expertly! Over the many years I have used ExpressVPN. There have been a few times (and I mean ONLY a FEW times) where ExpressVPN lost signal. In my mind , here is where the "rubber meets the road" so to speak. EVERY single time, when I reached out for help ExpressVPN was there. No excuses, just good old fasion help, almost instantly. What more could anyone ask for? This is why I'm loyal to ExpressVPN. Because in my humble oppinion "THEY ARE THE BEST"! I know, I know I sound like a commercial but this company deserves my praise. I'm 63 years of age, the President & CEO of a medium size company (217 individuals), having a VPN is critical in my vocation.
WELL DONE Express VPN, Unless the world ceases to be.... I will be a loyal client. Thank you!
Brad
Always seem to be on point
Always seem to be on point and updated...if honestly protecting privacy, great...customer service is starting to lack reasonable time waits and during the conversation they are dealing with more than one issue. Need to invest in better support before it deteriorates further. Otherwise a very good well updated program for privacy and the no log policy. Pretty good software...
Now that it's working
Now that it's working, I'm very happy with it. I haven't tried some of the things I wanted to try yet, but am hoping they go more smoothly than the installation.
May use AI-assist with repliesRead more
No connectivity after connected to any…
No connectivity after connected to any VPN server.

Reply from ExpressVPN
They followed up when I fell off to…
They followed up when I fell off to make sure the problem got solved. They answered questions dealing with ios and helped me even though Im not technical. The problem was resolved.
Some experience with Express VPN
This VPN product and Express company, have continued to perfect their product and offer additional and complimentary apps. The ability to select numerous IP locations around the globe, provides many opportunities to keep your own IP, quiet.
They made me pay for the subscription…
They made me pay for the subscription before asking for my email address. When I entered my email address I made a type-O, so I was didn't get the account verification email, which meant I could not use the service at all. I contacted support, which was chat-bots. Because I used ApplePay, they said I needed to provide a DPAN number in order to cancel the subscription. They gave me instructions on how to find this number, and I gave it to them. They said it wasn't correct. I am not bad with technology, there was no other number I could give them (I did a lot of research). I asked if there were any other methods they could use to verify my purchase, and they said no. I never spoke to a real person. Since then, they have continued charging my card every month even though I have never used the VPN. I've been disputing transactions with my bank for 4 months. This sucks so bad.

Reply from ExpressVPN
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