Express Oil Change & Tire Engineers - Grovetown - Grovetown Reviews 

I always get my oil change here, but today changed my mind. I will never spend my money here no more. They send me an invoice with all the things that they claim they did, which is a big lie because all the guy did was pour some oil from a bottle in the car and top off the windscreen fluid, and charge me for 5 quarts of synthetic oil. I asked him if her weren’t going to check my lights, horn, wiper blades ect., and he tell me that he didn’t know that I wanted those to be checked. Really, I have never have to tell anyone to checked those because it’s a part of the service and it was always taken care of. This company cannot be trusted to service my vehicles no more. Will never go back.

The team was amazing needless to say I was dealing with a lot with my car today. When I brought my car in they took great care of me! My tire also needed replacing bc it was going to bust open. They put my spare on so I could get to a used tire spot!

Express Oil Change # 3090
945 Husk Box Way
Grovetown, GA 30813

07/24/2026
Took my daughter's Honda Civic in for AC work; they replaced the A/C compressor and the condenser. They did not replace the brackets on the AC condenser. The A/C condenser was flopping around in front of the radiator. I discovered this when I went to replace my daughter’s headlights.

They were going to charge me double the retail pricing on the needed parts. $670.00 for the A/C compressor; my retail cost was $335.00. $270.00 for the A/C condenser; my retail cost was $135.00 at the local O'Reilly's. They were doubling the retail price and were going to charge me that ridiculous amount of money for the parts. I bought the parts, picked them up, delivered them to the repair shop, and saved myself over $470.00. They charged me over $1,200 in labor.

On 08/23/26, when I discovered the missing brackets while replacing the headlights, I drove to “Pull a Part” and bought used brackets from a junk-yard vehicle, went home, and installed them to prevent any damage.

On 08/24/26, I showed the Service Manager, Paul, my photos and video and explained the problems I had uncovered. He tried to tell me that the brackets might have been missing and that the mechanic was younger. He then gave me $10 in cash from his pocket for the brackets and offered me a free oil change to keep my business. I told him that if the brackets were missing, why was I never notified, and why was nothing mentioned on my invoice/receipt? Paul provided me with the District Manager’s business card and said he would be at the shop tomorrow, and I could come back and see him.

On 08/25/26, I met with Paul, the Service Manager, and Terry Grimes, the District Manager. I showed both of them my photos and the video. (which I had previously shown Paul). I explained my displeasure with the quality of workmanship. Terry tried to convince me that the brackets had not been on the vehicle when I brought it in for repair work. I informed him this shop was the only facility that had ever done AC repairs on this car. I played devil's advocate and asked: if the brackets weren't there when the car came in, why wasn’t I informed of the missing brackets, and why wasn’t anything ever listed on the invoice?

Terry asked me what I felt was a solution. I informed him that since I discovered the problem, I had to spend over an hour driving to the junk yard, removing the needed parts, and then driving home and putting the missing parts back on my car. I felt that he owed me 2 hours of his labor rate for my inconvenience. He was very emphatic that that wasn't happening. He offered no other solutions or suggestions. A Better Business Bureau (BBB) complaint is the next step.

Terrible workmanship, unresponsive management. An upset customer who will never return!

The tech accidentally broke the hood latch on my Jeep Wrangler. The manager come and let me know he would make good on it and boy did he. The new part could not be there until the next day. He came to my house and picked up my Jeep and took it back to the shop. While there he replaced both latches and noticed a nail in one tire. He fixed it with no charge and returned my Jeep to my house. Paul and Nate, that was excellent customer service!!! Keep me informed the whole time of the progress. Thanks again to the guys at the Husk Road Grovetown location !!!