Express Car Service  Reviews 

202
•
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I would highly like to recognise Alex, I had a vet appointment this evening and I feel as if he went above and beyond for me, picking me up from the town center to take me home and wait for me while I... See more

Rated 1 out of 5 stars

Robbing bastards - Asked me to pay for a pre paid booking which was no problem however when I got dropped off they told me I needed to pay again despite showing my payment to the driver. Joke of a... See more

Rated 1 out of 5 stars

Please avoid - worst service ever. Did an advance booking for 8 am on a Tuesday which was overpriced but due to the tube strikes, they were one of the few taking bookings. Called them the day before a... See more

Rated 5 out of 5 stars

We’ve used Expresscarservice loads of times as they are our local car service. Whether it’s a local journey, or an airport pick up, we’re always happy with the service we receive. Their app is also... See more

Company details

  1. Minibus Taxi Service
  2. Airport Shuttle Service
  3. Flights Search Site

Information provided by various external sources

EXPRESS CAR SERVICES 24/7 London Minicab Taxi Service in North London areas 24 hours a day, 7 days a week. We cover to and from all major Airports, Restaurants, Theaters, Stations, Clubs and Bars. Car Tracking Once booked, you can track your minicab progress in real-time and get constant updates. your taxi is outside An in-app notification or SMS will tell the passenger their vehicle ETA, vehicle description, driver’s details and photograph


Contact info

3.1

Average

TrustScore 3 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(202)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I enjoy every ride I make with express…

I enjoy every ride I make with express car's . The drivers are usually polite and drive is always very smooth to and from my destinations. I feel one or two of your driver's should pay attention to detail e.g I made a trip to a particular place in Tottenham and the driver took me somewhere else and argued with me that the postcode was there. I was not happy with that because he made me pay extra for his mistakes. My trip was £14 but he took £20 I was not really happy. Other than that my trips has been great.

7 November 2019
Unprompted review
Rated 5 out of 5 stars

Good, Reliable Service Everytime!

We’ve used Expresscarservice loads of times as they are our local car service. Whether it’s a local journey, or an airport pick up, we’re always happy with the service we receive. Their app is also very easy to use, and very handy for booking in advance or for booking an airport collection while abroad. You can even choose which car size you need.

We would definitely recommend Expresscarservice!

6 November 2019
Unprompted review
Rated 3 out of 5 stars

Instead of being dropped off at…

Instead of being dropped off at Stansted, I was dropped off at Tottenham Hale train station. I would have liked to pay a reduced fee for this journey because of the inconvenience.

You should have known about the traffic situation and should have informed your customers accordingly in advance.

5 November 2019
Unprompted review
Rated 3 out of 5 stars

Room for improvements

The drivers NEVER wait for you inside the airport. Every time, you have to spend half an hour (or more) to try to find them in different parking slots. I hope they can improve this particular service because I found the company very good in so many other aspects.

5 November 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look