While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

If you have need of a temporary UK residential address , or a job abroad this is the perfect solution. I was with Explost for 3 years and found the service invaluable. The website works and is easil... See more

Company replied

Rated 1 out of 5 stars

Trouble finding documents. Turns out I have not been getting documents because of , what they deemed a "glitch" as in the link did not exist for me to get additional documents. They are expensi... See more

Company replied

Rated 4 out of 5 stars

I am real customer but I think for privacy reason I should not post my DB number here. I have updated my review from earlier post since the company rectified the issue (not being able to use the acc... See more

Rated 5 out of 5 stars

Marvellously kind. Incredibly well organised. Conspicuously trustworthy and reliable. A very efficient and easy to use online system that even lets you see your docs remotely. Reasonable prices and... See more

Company details

  1. Courier Service
  2. Mailbox Rental Service
  3. Mailbox Supplier
  4. Shipping and Mailing Service
  5. Virtual Office Rental

Written by the company

Expost can provide you a fixed address for your individual needs, whatever your circumstances, moving home, living in your motor home, canal boat or even living outside of the UK. You can use our address for most household things like Banks, Credit Card companies, insurance companies, online shopping, and most Government departments. You have full control of your mail via our online control panel, you can simply have your post forwarded unopened to an address anywhere in the world. We can also send to UPS access points, Yodal pickup points or your local post office too. Alternatively, we can open and scan your post, you will then be able to view it in our secure online scan viewer. A simple choice of Private or Business accounts means that, whether you need a UK postal address purely for your own personal and family mail, as an alternative to trading from your home address, to register a Limited Company, or to provide UK product returns for your on-line customers, the solution is here!


Contact info

3.7

Average

TrustScore 3.5 out of 5

231 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expost- the ONLY people to use. .

A truly first class mail redirection service from Expost. All the staff are friendly, efficient and helpful. I only wish I had known about this company sooner ,it would have saved me alot of hassle when I was moving around Europe and the UK.
Thanks so much !

2 December 2024
Rated 5 out of 5 stars

Support of EXPOST UK

I spoke with a Mark and rang him several times.

He was extremely helpful and patient. I would recommend the support team you have.

Kind regards
Adriane

23 October 2024
Rated 5 out of 5 stars

The Expost is the perfect services you…

The Expost is the perfect services you can exprience accross UK
They are so proffassional with an unblivable desipline
You never lost any letter
Its easy to use
You have everything in your dashboard
The panel is very handy

All branches are perfect spacially Telford Mainland

14 October 2024
Unprompted review
Rated 5 out of 5 stars

I have been using this company for many…

I have been using this company for many years and yes agree with a previous poster Brodie is helpful, friendly and efficient. Never had a problem with mail forwarding

10 September 2024
Unprompted review
Expost logo

Reply from Expost

Thank you for the kind words, we are grateful for our actual customers feed back

Rated 1 out of 5 stars

I don't know do I still want to use them in the future

Hey there! So, I've been using your service for a while now, and things have been great. But lately, I've noticed a bit of a dip in the quality. Like, my mail forwarding requests are taking forever to get processed, and I asked for a mail scan a few days ago and still haven't heard anything.

31 August 2024
Unprompted review
Expost logo

Reply from Expost

Hi Lukas, thank you for the feed back, please can you contact support if you are having issues with you mail.

Rated 1 out of 5 stars

I'm a new customer

I'm a new customer, this is not a good start, I am trying to receive my post, cannot get hold of anyone to get my post sent, is this a scam.

15 August 2024
Unprompted review
Expost logo

Reply from Expost

John, we cannot seem to locate your account are you a customer?

Rated 5 out of 5 stars

I have been with Expost for a few…

I have been with Expost for a few months now. They have been so reliable, friendly & dealt with my phone calls so well & quickly. I was very nervous to trust someone else with my post but I can only recommend them, which I have personally.
Thank you, Susan.

14 August 2024
Unprompted review
Expost logo

Reply from Expost

Thank you Susan

Rated 5 out of 5 stars

I’ve been with Expost for 7 years and…

I’ve been with Expost for 7 years and found their service friendly and professional. I have peace of mind that my U.K. mail will be efficiently handled

18 July 2024
Unprompted review
Expost logo

Reply from Expost

Thank you Julio for you kind review, we look to looking after your mail for the next 7 years.

Rated 5 out of 5 stars

EX POST!!

Guys I’ve been with expost now a few years! When I first heard about them and there service I wasn’t sure but I thought what is worse that can happen…anyway I’m so glad I did the service these guys give is second from none… nothing is to much bother.. any problems there are a phone call away.. they are always polite and give as much help and attention to sort out questions or problems you got …one of the customers representative is actually the owner 🤣he keeps a low profile and I didn’t know till I spoke to him on a few occasions he revealed his identity!!! But came across as just wanted to be like and treated like any other member of staff and was more than helpful and if I asked for a special request with my post would try his best to help! Overall I would 💯 recommend these guys ,I’ve had no issues and the service they provide is 10 out of 10 !!!so don’t be worried about joining ,they are as good as they say they are ,but you know what I think even better than that !!!so all the staff at ex post 👏👏💯Joseph Healy from rugby.

16 July 2024
Unprompted review
Expost logo

Reply from Expost

Hi Joseph, Thank you for the kind words about Expost and our staff, we do appreciate feedback like this. I have passed this on to the staff at the mail center as well.

Rated 5 out of 5 stars

Have used this now for 2 years

Have used this now for 2 years, and it is faultless, really convenient, reliable and easy to use

13 May 2024
Unprompted review
Expost logo

Reply from Expost

Thank you for you review, and for being a customer of ours.

Rated 5 out of 5 stars

The best service ever

The best service ever! A great way to receive parcels, especially when away. I know my packages are stored in a secure place.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Ive been with this company for years…

Ive been with this company for years and they provide an excellent service. Despite being busy on occasion the staff always ensure my needs as a customer are met, making sure that everything is up to date and any issues (a result of being human) are resolved asap. I highly recommend this service despite other reviews.

6 February 2024
Unprompted review
Rated 1 out of 5 stars

When I initiated a consultation

When I initiated a consultation, no one responded for a long time. It was very inefficient and a waste of time. Even the pre-sales service was not good. It is hard to believe that they can provide better after-sales service!

30 January 2024
Unprompted review
Expost logo

Reply from Expost

Sorry for the experience you had, our support team is available 8am- 4pm Monday to Friday. 0333 7890011 or support@expost.uk

Rated 1 out of 5 stars

Expost - Scam?

Some sort of scam. This is their phone number: Local rate; inc. mobiles: +353-14372519 ... 'the number you have dialled is not in use'

On their website they have 'browse our network of regional mail centres'. Result from link: This site cannot be reached.

Too many tell-tale issues - avoid!!

31 October 2023
Unprompted review
Expost logo

Reply from Expost

Hi Paul, I am sorry you have experienced problem's with our Ireland website. Our correct phone number 0333 7890011. I can assure you that we are not a scam and we are one of the leading providers of accommodation addresses. We are supervised buy HMRC for anti money laundering.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look