I had a very disappointing experience with Expert Electrical. We ordered specific bulbs, but the wrong ones were sent. When we contacted them to resolve the issue, instead of acknowledging the mista... See more
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I have been using this company for a few years now and have had nothing but a very good experience with them. I only buy one product from them but do so regularly. With free delivery and very compe... See more
Company replied
Shocking service, kept getting an order wrong so many times, unable to follow simple instructions. Had to chase up so many times to resolve. Had to chase up their goodwill gesture refund too, unb... See more
Company replied
The relay bases I ordered were a great price and excellent product but the dork who delivered them threw the box over a six foot fence onto my shed roof 6 foot away. This broke the relay locking lever... See more
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OK but it took a little longer than expected
I ordered an RCD late one night during the bank holiday weekend. I was expecting delivery within about 3 working days. The online invoice/receipt was accompanied by a promise of an e-mail acknowledging my order soon. After about 5 days with no acknowledgement or RCD I e-mailed them and got a rapid reply apologizing and explaining that there had been a stock control error but the RCD was now with them and would be with me the next day. IT WAS. It arrived well protected in ample packaging.
It was not 5 Star treatment but I am reasonably happy.
Great value products
Always great to purchase from, seem to carry a good stock at fantastic prices
Easy ordering and prompt dispatch. No problems.
Used them twice, prompt, accurate service on both occasions.
Used them twice,excellent, prompt, accurate service on both occasions, including allowing me to amend an online order over the phone the following day.
First class service first class product
An excellent company to buy from. Good range of products and quick delivery. My item was not in stock but it still only took 3 days to arrive. Helpful friendly staff.
recived iterm as described very good packiging and very fast delivery
Iterm was well described and perfect for what I needed it for very good price and will be ordering more staff soon
Good item and easy to use web site, got the correct contactor, got it fitted and machine working
Nice and easy web site to work and identify the correct contactor, would happily use again for electrical switches.
Poor communication Re: out of stock items but all delivered 100% in the end.
Our order was placed on the 25th March, the goods were delivered on 12th April, and there were some major paper work errors which could have been quite serious, there was very poor communication in respect of out of stock items, but when we eventually received the goods they were 100% correct as per order, We would buy from Expert Electrical again but next time we will allow more time for delivery.
Quick and excellent value...
If you are after electical switchgear, have a look at Chint from Expert Electrical..
Great prices, simple website and speedy delivery
The opening said it all. Thank you, I will be trading with you from now on.
Top rate service
As a first time user of Expert Electrical products and services I was impressed with the prompt response, appreciation of my needs and the delivery of the agreed appropriate product.
Expert Electrical have been friendly, helpful, prompt and efficient.
Expert Electrical have been friendly, helpful, prompt and efficient. We operate on a last minute basis so it is important that our suppliers do what they say they are going to do. So far Expert Electrical have proven to be very good.
excellent
quality product at a resonable price. Well packaged and fast delivery. Very Good!
speedy process of order and delivery
good rabge of control equipment and fast delivery
Good service and prices
The goods we ordered were not in stock, but we were kept informed and the goods were put on back order and arrived when they said they would. Good service and the prices were keen.
1st class speedy service, 100% order fulfillment.
Based on my first & only experience with Expert Electrical so far, I would not hesitate in using them again. Good all round service & ultra fast order dispatch/delivery. Very pleased. Thank you.
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