ExperienceCBD.com Reviews 165

TrustScore 2.5 out of 5

2.6

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Rated 2 out of 5 stars

I will have to switch supplier because of receiving to many stale gummies - the last 4 orders were stale and dried up--

Rated 2 out of 5 stars

I've used the assorted gummies in the past and they have worked well. My main issue is with the company. Website was offering a BOGO promotion. I received my order, but it was missing the "Get One... See more

Rated 5 out of 5 stars

I have tried other gummies in the past but I have decided Experience CBD is by far the best. ( will not be trying any other brands)Great flavor and quality. Definitely recommend. Absolutely love them... See more

Company replied

Rated 2 out of 5 stars

I like the product very much but dislike how I was sent an email stating ALL products were being discounted sitwide. The products I use were not discounted at all. I also have a local brick and mortar... See more

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2.6

Poor

TrustScore 2.5 out of 5

165 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

CBN Product

Owner David is kind and generous. I tried CBN products and it def made me feel sleepy! Good quality.

17 February 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service! No Quality Control!

Terrible customer service. Received wrong product in bottle I ordered. It was not the 2000mg dose CBD full spectrum I ordered, but some caramel flavored weak CBD oil that I am unable to take due to the caramel, and is not even helpful to my husband for his allergy issues. I bought this bottle to stock up before I ran out and so I didnt try it out until a couple weeks after receiving it, and because of this they refused to do anything! The bottle was labeled as one thing, and filled with another! Quality control is terrible with this company, every time I have ordered the droppers on the bottle have been different, some with child locks, some without, some with measurements, some without, some even leak the oil out because it doesn't seem to be the right size for the bottle. I didn’t really care until they messed up the product I paid for and gave me a much cheaper and weaker product that I can’t even take! They did nothing to correct the situation because I didnt taste it right after receiving it. I stocked up early due to the sale (duh) and of course did not expect to have an issue with the right bottle but wrong oil. Thats like getting a prescription early and it having it contain the wrong medication inside. Totally messed up and infuriating, because this stuff isn’t cheap and I rely on it for pain management and anxiety. Now I am officially out and have to go find another place to purchase from. This is such a terrible time to be ripping people off, we are all struggling mentally, physically, and financially. Shame on you

25 May 2020
Unprompted review
Rated 5 out of 5 stars

The best CBD Oil on the market

We purchased the CBD oil a few months ago from a friend. The oil met our expectations and then some. Not only did it help with our arthritis but gave me energy and an overall good positive feeling. When we could not longer get the oil from our friend we panicked. There are so many options but we wanted only this product. Then we realized we could scan the bottle bar-code to find the company that made this oil. Thank you, thank you! We love EsperienceCBD products!!!

24 March 2020
Unprompted review
Rated 2 out of 5 stars

Product is OK, customer service is unresponsive.

I've used the assorted gummies in the past and they have worked well.

My main issue is with the company. Website was offering a BOGO promotion. I received my order, but it was missing the "Get One" part (only received 1 item). Contacted the company 3 separate times via website, email, and live chat. I have received no response back.

28 February 2020
Unprompted review
Rated 5 out of 5 stars

CBD Oil and Lotion Potion

I love the CBD Oil without THC (350mg and 550 mg) and the Lotion Potion with THC. I have now ordered three times and received my products within 3-4 days. Love the discounts too. I have referred these products to several friends.❤️

25 February 2020
Unprompted review
ExperienceCBD.com logo

Reply from ExperienceCBD.com

Thank you for the review and for the referrals! We actually have a giveaway going on right now, where if you tag us in a post on instagram, facebook, or twitter you can get (3) 5star gummies to try for free!

Rated 5 out of 5 stars

CBD gummie

The gummies are very effective in helping me relax and go to to sleep.

22 February 2020
Unprompted review
ExperienceCBD.com logo

Reply from ExperienceCBD.com

Hi JoEllen,
Thank you for the review! if you like the gummies, we are doing a giveaway right now, If you tag us in a post on instagram, facebook, or twitter you can get (3) 5star gummies to try for free!

Rated 5 out of 5 stars

Great product..helps with my insomnia…

Great product..helps with my insomnia and fibromyalgia pain. I've been using the oils for over a year and can definitely tell a difference using it. I highly recommend

17 February 2020
Unprompted review
ExperienceCBD.com logo

Reply from ExperienceCBD.com

Hi Angela!
Thank you so much for your review! We are glad to hear that you found the perfect product for you!

Rated 5 out of 5 stars

Excellent Products

Excellent Products! Well packaged & Isolates distributed equally& plentiful! 🤷‍♂️ Experiencing newer products now 🤷‍♂️Will give updates soon! 🤷‍♂️☮️🙏🐻

17 February 2020
Unprompted review
ExperienceCBD.com logo

Reply from ExperienceCBD.com

Thank you for your feedback! Can't wait to hear what you think of the newer products!

Rated 2 out of 5 stars

Email said 20% discount across the…

Email said 20% discount across the whole site. I placed the order but saw NO discount applied at all. Nor was there any discount code to apply. I needed what I ordered, so went ahead with it. But this is really bad advertising and next time, I will hold off until I can speak with a human about the discount.

17 February 2020
Unprompted review
ExperienceCBD.com logo

Reply from ExperienceCBD.com

We apologize for the inconvenience. We went ahead and applied the 20% discount to your order and you will be receiving a $20.00 refund. Once again, we apologize for the inconvenience and thank you again for shopping at ExperienceCBD.com

Rated 4 out of 5 stars

Cannot find our rewards on site to be…

Cannot find our rewards on site to be able to use them

12 February 2020
Unprompted review
ExperienceCBD.com logo

Reply from ExperienceCBD.com

Hello Carol,
If visit our website and go to YOUR ACCOUNT, you will find a REWARDS TAB where you can redeem your points. Glad to resolve your issue via phone. If you have any other problems regarding our website, please give us a call and we will be glad to help.

Rated 4 out of 5 stars

A little confusing

Valentine BOGO offer had no offer code..
finally figured out all you had to do was enter ‘2’ of
the item... beware if you put in a lower priced item
it will give them to you for free instead of BOGO of
the more expensive item.

12 February 2020
Unprompted review
ExperienceCBD.com logo

Reply from ExperienceCBD.com

Hello Lucille, Usually our BOGO sales are automatically discounted, and we apologize if it was not cleared stated. Buy one, get one, FREE sales will always be as stated: When you buy one, you receive the second item of equal or lesser value for FREE. Hope this helps.

Rated 5 out of 5 stars

Had a small problem with billing but I…

Had a small problem with billing but I spoke to a representative at the ExperienceCBD office and everything was taken care of in a very short time. Excellent service.

7 February 2020
Unprompted review
ExperienceCBD.com logo

Reply from ExperienceCBD.com

We are happy that your situation was resolved and we appreciate the great review!

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