very poor service lots of copy and…
very poor service lots of copy and paste messages and they try to make it as difficult as possible to cancel
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Expatica offers essential expat guides to moving, working and living abroad, as well as features and tools that bring the expat community closer together.
Wilhelminastraat 15, 2011 VH, Haarlem, Netherlands
very poor service lots of copy and paste messages and they try to make it as difficult as possible to cancel
Total waste of time and money.
• Fake engagement mails auto-generated by the site, for example when you have looked at a profile: '{user} wants to get to know you better! After you visited the profile of {user}, she was waiting for you to contact her but you didn't get in touch. She would like you to at least say hello.' No, she wouldn't because this is a lie written by the site.
• Mass-mailing feature allowing a user to send bulk messages to a large number of profiles in one go, including to users that do not meet the sender's criteria such as age. If you reply, you never get any reaction.
• No function to temporarily suspend your account in case you want to focus on a specific person. You have to get support to do it manually and then restore your account if/when you want to continue.
• No smartphone app.
• Large number of profiles without a single photo.
I have tried many dating apps, and Expatica easily gets bottom rating. Save your time and money.
Fake! I paid for a month to see fake profiles and receive messages from fake profiles as well.. I asked for help several times and a refund but their response was you were online.. Note : I had to go online on the website to contact customer service so.. No refund and my X and Instagram account got hacked a week later which was really weird.. I do not trust the people behind this website, be safe.. There are other ways to make friends in other Countries!
DO.NOT.GIVE.MONEY to these people. almost 30 women that were "interested" are just fake account created by them and they just want to chat. As soon as i mention meeting i get stupid excuses and than they ghost me. DEFINITELY DO NOT got for a 3 month thinking it will be cheaper because they will fak you properly before they cancel the subscription and meanwhile will charge one or two additional months. SCAMMERS
total scam. No response to the emails I sent to their support dept. I sent more than 50 "are you still a member" emails to the members who had supposedly sent me a message. No responses at all. a waste of time and a very sad use of lonely peoples photos etc. I did not pay, just used the free starter part, having had a similar experience on another dating site. Do not waste your time or your money, they are thieves taking from lonely people and should be banned from practising.
Total scam. You sign up and you start getting "messages" from other users that, only after paying, you find out aren't from them. Just the website sending you a message about them, that they wrote on the about them section for their profile. None of the 31 emails were sent to me were from the actual user. I'm glad I did a one time bank transfer for 1 month and don't have to worry about canceling. Pity I didn't think to look here for reviews first.
Most of the dates that contacted me were phony, listing height as 4 foot 2 inches and 6 foot 4 inches having photos of normal size ladies.
If you try to cancel "automatic renewals" They make you jump through hoops. You have to print out a request to cancel, fill it out, sign it, upload it to your PC and then email it back to them. They change the wording so that you don't know how to cancel. These people should be in jail.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.