Banner for Expatfile - US Expat Taxes Made Simple

Expatfile - US Expat Taxes Made Simple Reviews 

8,154
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,712 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly intuitive platform, noting that it simplifies complex tax filing into a straightforward and stress-free process. Consumers also appreciate the exceptional customer support, describing the team as knowledgeable, patient, and exceptionally responsive whenever guidance is needed. However, some customers also noted minor frustrations with the system. Some reviewers found certain data entry tasks repetitive, such as repeatedly entering identical bank details, and described the navigation as occasionally confusing. A few people mentioned that the process could feel time-consuming due to the extensive questions required during filing.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is very straightforward,... See more

Service

Customers report positive experiences with service, finding it helpful and efficient for filing US tax... See more

Customer service

People report positive experiences with customer service, noting that support staff provide fast and helpful... See more

Response time

Customers consistently note positive experiences with response time, highlighting rapid and immediate replies... See more

Website

Reviewers mention positive feedback about website, describing it as an excellent and very user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The cost was £300 less than the accountant I hired online previously, and cheaper than TaxAct or TurboTax - unlike these sites, I could pay with my UK card and use my UK phone number. Using TaxAct, I... See more

Rated 5 out of 5 stars

I’ve filed three tax returns with expatfile and am so pleased with the software and service. Very user friendly interface with lots of guidance along the way, saves your data from last year so it’s us... See more

Rated 5 out of 5 stars

After reading loads of reviews and doing my own research, I decided to take the plunge. It is a really great platform and makes what is often stressful a lot more bearable and gasp, straightforward. T... See more

Rated 5 out of 5 stars

I suffered an agonising hiccup with the return that resulted in the IRS rejecting. I wrote to Expatfile for support and immediately, Andre responded with the solution. My gosh! What an amazing experie... See more


Company details

  1. Tax Preparation Software
  2. Financial Planner
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Written by the company

Expatfile® is the trusted do-it-yourself tax software built specifically for Americans living abroad. With our easy-to-use online platform, U.S. expats can quickly and securely generate and e-file their U.S. tax return and FBAR in as little as 10 minutes - no tax knowledge required. Whether you’re filing from France, Japan, Australia, or anywhere in between, Expatfile streamlines the process so you can file with confidence and peace of mind. 🇺🇸 Used by over 130,000 Americans 🌍 Trusted in more than 180 countries #️⃣ Join the #TaxHappiness movement Our smart software automatically applies the expat tax benefits you’re eligible for, such as the Foreign Earned Income Exclusion (FEIE), Foreign Tax Credit (FTC), and other deductions to help you reduce or eliminate your U.S. tax liability. Plus, with our IRS-certified e-file connection, you can file your return instantly - no printing, mailing, or waiting. Expatfile is designed to make expat taxes as simple, fast, and stress-free as possible. Whether you're a first-time filer or a seasoned expat, you’ll appreciate our clean interface, helpful support, and accurate results. Say goodbye to expensive tax firms and hello to smarter filing with Expatfile.

Instant e-file

Written by the company

No tax expertise needed
Instantly generate your US expat tax return and instantly e-file it yourself too with our certified e-file connection with the IRS.

Contact info

Promotion box for Expatfile - US Expat Taxes Made Simple

🎉Happy New Tax Year!

2025 tax filing is now available. Don't delay, e-file today!

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(8,154)

1,701 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Grateful!

What a relief to finish my taxes and have such good expert advice to answer all my questions along the way. U.S. tax forms are so cryptic. Very grateful for this company!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

My first time using Expatfile

My first time using Expatfile - I have been using another website for many years and finally switched. I was behind in my returns and managed to file 2 returns within about 15 minutes! I couldn't believe it! I also got instant feedback via email from a representative when I had a question. Thank you guys!

8 August 2026
Unprompted review
Rated 2 out of 5 stars

Certain UI features are absent or terribly confusing

The options for filing appear sometime early in the process. I guess I didn't choose the correct one for FBAR/FATCA filing and so after spending hours entering data I lost all my work. A truly miserable user experience. Many things are excellent about the system, but certain features are really poor.
Another poor feature is that the ability to file for October extension is not readily available, sometimes not at all, sometimes for a few days, and easily missed. Why such a sophisticated system with some much expert knowledge has such a poor UI is beyond me.

3 August 2026
Expatfile - US Expat Taxes Made Simple logo

Reply from Expatfile - US Expat Taxes Made Simple

Hi, thanks for leaving a review and apologies for not replying right away! We truly take your feedback seriously as we continue to implement user friendly features, so this is at the top of the list.

Rated 5 out of 5 stars

Fantastic

Fantastic. I wish I had found this service years ago. Less stress and more financial return!

30 July 2026
Unprompted review
Rated 3 out of 5 stars

Want to be able to review before paying

It was fairly easy to identify the information I needed to enter in each cell. It was difficult to move between different sections. I would have liked to be able to review the documents to ensure they were complete before paying and submitting.

27 July 2026
Expatfile - US Expat Taxes Made Simple logo

Reply from Expatfile - US Expat Taxes Made Simple

Thanks for your review, your feedback is understandable and we will definitely consider this!

Rated 5 out of 5 stars

Amy was the reason why I had a good…

Amy was the reason why I had a good experience using Expatfile.tax. I am a senior and recently separated living in Canada as an Expat. It’s my first time that I had to file my 2025 US tax return. I found it overwhelming until I contacted Expatfile.tax. I was blessed to reach Amy on the chat option. Amy walked me through the entire e-file process which included two rejections from the IRS with clear instructions, respect, patience and kindness. I wish to highly commend Amy. Please add this to her yearly performance evaluation. She represents your company with excellent service which is greatly appreciated and valued for Expats needing to file their US tax returns. Thank you, Amy, for being my tax return “Angel”. I will remember you. I look forward to hopefully reaching you to file my 2026 US tax return.
Blessings and gratitude,
Gail A.

22 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look