EXMO.com - Cryptocurrency Platform Reviews 

I just deposited £200, money left my account but never showed up in my EXMO account and was just classed as error on their side. When trying to get help they ask for photos of everything including card it sent from and bank account screenshot showing money has left... even though I have already provided screenshot on app with the transaction number and everything... terrible experience and loads of hoops to jump through just to see my money... I will withdraw money straight away but bet will have a fee to pay as I am scared of the experience that awaits me to buy and withdraw crypto currency.

I used this platform for over 2 months, good mobile app, easy verification process, low trading fees (for USDT operations), nice notifications system, I enjoyed and like the platform, unfortunately I had to switch to another exchange because they don't have a pair I'm now using (LTC/USDT) and I think is too expensive for me to exchange USD for USDT if I use the LTC/USD pair, for all the other stuff I highly recommend the platform.

WOW where do I start...

1- minimum withdrawal of BTC is 0.005, which was to my concern for most people who invest less than that amount.

2- deposit fees, withdrawal fees, buying/selling fees... fees everywhere. You can purchase a membership plan to reduce this, although the fees add up once you trade in large amounts.

3- Want to top up your account? first buy BTC somewhere else and then transfer. DO NOT use Fiat, I have been waiting to access the USD deposit funds and was met with a deposit error on EXMO despite funds being successfully sent from my bank.

4-Horror stories of users having issues with withdrawals, Lost crypto forever, etc...

5- Just buy BTC and find another platform to trade, there are many others that are much, much better than EXMO.

SAVE YOURSELF THE HEADACHE! Don't give a chance to a company that cannot handle these avoidable mistakes.

by: Unfortunate Exmo user. do not look at the 5 star reviews, these are all from EXMO employees or paid reviews.

I have used Exmo before. Just sent £20 UK Pounds in BTC to my old BTC address with Exmo. But apparently the minimum is now 0.01 BTC. Anything less is lost for good. What a scam! Imagine transferring money from one bank account to another and then finding out because the amount was not large enough the money was lost for good. Utterly ridiculous. Crypto should be for everyone to trade. I will never use Exmo again and have asked them to close my account

Nice platform. Suitable even for those who are poorly versed in currency. There is nothing complicated. It is convenient that you can use it in a mobile application.

Their charges are a total rip off. Stay away!
£500 paid from my bank account, £489 was credited to my Exo account. I struggled to buy any crypto, got fed-up and decided to withdraw my money. £485.26 is being credited back to my bank account. I have lost nearly £15 just on charges for not trading at all. I am glad I uncovered this because I can't imagine what the fees would be if my £500 investment became £5,000. These charges are ridiculous and I see them as a total rip-off. I would stay away from Exmo.

Decent service. Fees too high.

The exchange works great. It's quick to trade, deposit, etc.

However, the withdrawal of cash back into your bank account is absurd. They charge $22 flat, rather than a % fee. This makes it a bit ridiculous for smaller investors and traders to use the platform.. find something else with less fees.

Unless you're trading thousands, it's not worthwhile.

Made and account just to leave a review here and warm everyone of this website. All of the 4-5 star reviews on here are left by their own staff and paid personnel. Where do I start?

Making an account is easy and quick but only because they want your money. Getting your account verified after you've deposited funds is IMPOSSIBLE. N.B. you need your account verified in order to withdraw your money, so if you deposit money and looking to withdraw it, forget about it.

All the 5 star reviews praise the mobile app with let's you now it's their own personnel writing the 4-5 star reviews. The mobile app will never let you log in. Great app, great front. Believe me never use it.

If you have even an iota of sense in your head and your not a stone for brains nitwit believe me. DO NOT USE THIS PLATFORM. This is the realest review from the realest person you can get.

Ref: 815725. I never receive my SMS text after i invested some of my money. Worried as I can no longer access my account. Have sent EXMO and email and still awaiting response.

App keeps on crashing, has crashed on my 3 times in the past two days saying there is maintenance done.

Fairly easy to set up and invest but after.... not the smoothest of rides.

EDIT: this really isn’t going well. Have heard back from EXMO once and they seemed to say it is my phone that is causing the issue. I cannot access my account now and they are slow in their replies. For a brand new customer, this is not a great experience at all.

Update: Same issue repeats now after 3 days. Not receiving code again since last night and unable to trade. Looks like this is a start-up trading platform who are still working on technical infrastructure?

Verification code doesn't arrive to my mobile. Been trying since yesterday and have contacted EXMO this morning. Still no response. I've invested some money and now worried what's happening with it. Inquiry # (814397) . I've been using coinbase for past 3 years and never had to face an issue like this. My first attempt to try a different crypto currency exchange EXMO , which is already proving to be a bad choice.

Terrible company to deal with, Took my money and came up with excuse after excuse for not returning it. First the IBAN was wrong, (Which it wasn't) Second it was it was blocked by security and I had to select another method of withdrawal, which conveniently cost £20 instead of £3.

Basically lost my money thankfully it was only a small amount and have learnt my lesson.

In reply to your response the ticket number is 810627.

I have since converted my money to Euros and tried again to withdraw it, lets see what excuse you come up with this time.

EDIT: You informed me in Russian the only thing i recognise is SEPA.

Вывод средств через SEPA с данного аккаунта заблокирован и невозможен.
Для успешного перевода выберите другую платежную систему, чтобы осуществить вывод средств.
При возникновении любых вопросов, просьба

I’ve been trying to get my sms code and it never comes. I’ve been trying to get through the verification phase for weeks. It always fails! Took me for some money I invested in Bitcoin. I gave up!

They launched New Year's campaign: "Make any trade and get 15 USDT on your account". No funds where distributed. I couldn't even find the original post about it after the end date of this event. Contacted support via mail. No response so far (1 month passed). But I tried the exchange once – funds withdrawal to credit card went smooth. Overall the exchange is ok. But this ad staff had outraged me.

Update: The link that Exmo provided was not the ad that was showed to me. There was no mention that the promotion has been applied only for the first 1000 users. Even if it was mentioned, it was very hard to spot. Not happy with such promotions.

Good and Best in the World multi fiat currency support

Honestly, I'm getting disappointed with this company because I made my first deposit till now my deposit has not reflected sent a message to your support,not even a response was given. Please I will be glad if something is done about my funding. Thanks.

Not very intuitive. Cannot withdraw USD onto card or wire transfer. To withdraw USD must go through proxy companies like PAYEER or ADVCASH (never heard about the companies before), each requiring registration and multiplying withdrawal fees. Would not be surprised if the companies are interlinked. Awfull ripoff to withdraw funds.

For me, EXMO is the best cryptocurrency platform. I started to trade on EXMO and want to continue. That guys are moving in the right direction.

Sufficient API. Works very well. Lots of traders. Overall very good platform.

Low fees and easy to use.

I have been trading cryptocurrency on EXMO for a little over three months. I had to get the money out urgently, and there's a block. Before that, there were no problems. Turned to technical support, quickly responded and requested some documents. After a short time, the issue was quickly resolved and the conclusion unlocked. Thank you!