Exclusive Keys Reviews 90

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, often describing the key covers as attractive, classy, and providing an upscale look. Many appreciate the perfect fit and how the covers protect their expensive fobs, making them feel more durable and high-end. However, some people were dissatisfied with the ordering process, finding it confusing or receiving incorrect items. There were also occasional issues with delivery, with some customers experiencing longer-than-expected shipping times or receiving partial orders. A few other people also felt that the covers made the buttons too stiff, affecting the functionality of their key fobs.

What people talk about most

Product

Reviewers mention positive feedback about product quality and appearance. Many customers praise the high... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality and durability of... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the high quality of items and... See more

Delivery service

People report ambiguous experiences with delivery service. Some customers praise fast delivery, with items... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers found the key covers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The cover for my Cadillac was spot on but I need a 4 button cover for my 2022 Mitsubishi Outlander. It seems that you do not make a 4 button cover for that vehicle. I ordered a 3 button cover by mista... See more

Rated 3 out of 5 stars

Ordering was confusing. I ordered the wrong part and was told to bad. The Cadillac fob and Corvette fob are opposites. Some great companies would reach out to correct the problem. Not them.

Rated 3 out of 5 stars

When I viewed online it looked like a hardcase and after receiving it was a little disappointed in it especially fo the price paid. Installed them and will probably work fine but havent had to use the... See more

Rated 3 out of 5 stars

I like the key cover. I have a 5 button remote with the lock and unlock side by side at the top. Unfortunately the cover doesn’t allow me to actually press those buttons. The rest of the buttons work... See more


Company details

Written by the company

Exclusive Keys is a leading brand in the automotive accessories space, specializing in premium key covers designed to enhance both the protection and style of your car keys. With a catalog of over 1,500 designs compatible with more than 50 car brands, we offer one of the most extensive selections available online. Our products are crafted using high-quality materials to ensure durability, a precise fit, and a refined, modern look. At Exclusive Keys, we focus on combining functionality with aesthetics. Our key covers are designed to protect against scratches, drops, and everyday wear, while also adding a unique and elegant touch to your vehicle experience. We are committed to providing a seamless shopping experience, fast and reliable shipping, and responsive customer support. Our goal is to deliver products that meet the expectations of drivers who value both quality and design. Discover how Exclusive Keys can elevate your everyday driving experience with premium key accessories tailored to your style.


Contact info

3.7

Average

TrustScore 3.5 out of 5

90 reviews

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Replied to 38% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

worst experience with any online site

worst experience with any online site, their system communication is lousy! made over six attempts to cancel and or return a item that was wrong item. I saved all communication attempts, DO NOT ORDER FROM THIS COMPANY

30 March 2026
Unprompted review
Exclusive Keys logo

Reply from Exclusive Keys

Hello,

We’re very sorry to read your review and truly surprised by your experience.

At Exclusive Keys, we take customer support very seriously and always aim to respond to every request as quickly as possible. We have helped thousands of customers successfully with replacements, returns, and order adjustments.

We were unable to locate your case based on the information provided here, which is why we kindly ask you to contact us again directly with your order details so we can review your situation properly and offer you a solution.

Please note that in cases where an incorrect model is selected, we still do our best to assist and find the best possible outcome for our customers.

We remain fully available to resolve this for you.

Best regards,
Exclusive Keys Support Team

Rated 2 out of 5 stars

Great look bad function

I ordered the key cover because I thought it was going to be really cool considering my remote was old and faded when I got it. I was excited I put it over the key fob however, when you try to push the button buttons for the lock or the unlock or any of the other buttons it is so stiff that they don’t work so although it looks great, it does not function properly and you cannot use the remote through the cover that they sent me. The plastic is way too thick and does not allow the key fob to function properly.

26 March 2026
Unprompted review
Exclusive Keys logo

Reply from Exclusive Keys

Hello Nick,

Thank you for your feedback, and we’re sorry to hear about your experience.

Our key covers are specifically designed to provide both protection and a precise fit, allowing full use of all buttons. In most cases, when the buttons feel stiff or unresponsive, it is usually due to a mismatch between the key model and the cover, as even small differences in key versions can affect functionality.

To help avoid this, we include detailed images of each key model on the product page so customers can carefully match their key before ordering.

That said, we’d be more than happy to take a closer look at your case. Please contact our support team with a photo of your key, and we’ll gladly assist you in finding the correct fit or provide a suitable solution.

We appreciate your feedback and the opportunity to improve your experience.

Best regards,
Exclusive Keys Support Team

Rated 4 out of 5 stars

I have ordered 3 of these

I have ordered 3 of these. My first order I never received, lost in China. The other 2 orders I did receive quickly. The product is really nice and good quality. Downfall is it ships from China and good luck getting customer support to respond.

30 March 2026
Unprompted review
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