Exchequer Contracts Reviews 14

TrustScore 4 out of 5

4.2

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Company details

  1. Payroll Service

Written by the company

Exchequer Contract's is one of the UK's leading umbrella companies, providing services to recruitment agencies, contractors and HR. We have traded successfully over the years and have grown our business by providing an excellent quality of service resulting in high levels of repeat business. At our Head Office in Chester, our staff are all experts in their fields of work. Their knowledge, combined with 150 year’s experience within the industry sector means that we offer the highest level of customer service and competence. Our broad service offering also means we are able to accommodate almost any situation you may have.


Contact info

4.2

Great

TrustScore 4 out of 5

14 reviews

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Rated 5 out of 5 stars

On Site Resourcing will only work with Exchequer

On Site Resourcing have worked with Exchequer for past 15 years. Tony Burton Donna Alex & the team have always been 1st class. To start with Tony came out to meet me on several occasions which no other payroll providers did. This gave me the confidence to transfer all of our temp workers across to Exchequer. During IR35 Tony helped me & my time understand a somewhat tricky area. We now only use Exchequer & cannot see that changing.

18 August 2024
Unprompted review
Rated 1 out of 5 stars

Outrageous

I'm a self employed builder. I worked through an agency and the agency liaises with Exchequer so I had to register with them. Exchequer paid me my wages, but they didn't deduct the tax which is their job and for which they take their fee. When I told them they paid me gross amount they advised me to notify hmrc when I do my tax return. Basically, Exchequer charged me £21.50 for the service they didn't provide and now I have to do it myself. On top of that Exchequer took another £4 from me for PLI, although they knew I have my own because they asked me when they called me to register with them. When I asked them about the £4 they ignored me emails and never replied. Thank you very much for your amazing customer service. I'll definitely NOT recommend you.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

We have been working with Exchequer…

We have been working with Exchequer since 2012 and the best thing about our relationship is the partnership we have created. We have had a mutually beneficial collaboration over the past 12 years, enhancing our product whilst meeting their business needs and their commitment to delivering high-quality services has fostered innovation and growth for both sides which has been built on a foundation of trust and shared expertise.

Our partnership has resulted in several innovative developments to their software and a strong mutual understanding of the recruitment industry, strengthened by their approach to combine their strengths to solve complex problems that has set them apart from competitors.

1 November 2024
Rated 5 out of 5 stars

Highly Recommend!

I've worked with Darren, Mike and the team for a number of years now.

Thorough, professional and just generally nice people to work with, have no hesitation in recommending them as a company.

1 October 2024
Rated 5 out of 5 stars

Attentive, respectful and thorough service

Attentive, respectful and thorough service all round. And a great team no matter who you speak to. Would definitely recommend

31 October 2024
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Reply from Exchequer Contracts

Thanks for the kinds works Nic, very much appreciated. Kind regards Exchequer

Rated 5 out of 5 stars

The company goes above and beyond as…

The company goes above and beyond as our payroll provider, nothing is ever too much trouble. We are always kept up to date with new legislations and compliances. All our workers are happy and they are always paid on time.

12 November 2024
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Reply from Exchequer Contracts

Thank you for your kind words Sharon. Its much appreciated, Kind regards Exchequer

Rated 5 out of 5 stars

Exceptional Company and Service

We and our workers always get a great service and all queries are dealt with in a prompt, professional and effective manner.
Donna and her team are always available to answer any questions that may arise, i would not use anyone else !!

12 November 2024
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Reply from Exchequer Contracts

Thank you for such great feedback Terry, it is very appreciated. Kind regards Exchequer

Rated 5 out of 5 stars

Exchequer Contracts are an absolute…

Exchequer Contracts are an absolute pleasure to deal with. The level of expertise within the team is on a very high level and is only bettered by how polite and professional the team at Exchequer are.

24 October 2024
Exchequer Contracts logo

Reply from Exchequer Contracts

Thank you for your feedback Nigel, very much appreciated . Kind regards

Rated 5 out of 5 stars

Working with Exchequer Contracts was so…

Working with Exchequer Contracts was so easy. They always did what they said they would, when they said they would. Very prompt payers of any monies due which is always a plus

15 July 2024
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Reply from Exchequer Contracts

Thank you Mark, that's great to hear. Kind regards Exchequer

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service, never have a problem and all operatives paid on time each week.

22 October 2024
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Reply from Exchequer Contracts

Thank you for your feedback Joanne. Kind regards Exchequer

Rated 5 out of 5 stars

First class service at all times.

Exchequer Contracts have always provided the highest quality of customer service to me. The payroll department are first class and all payments received have been accurate and on time. I would recommend them to any potential customer.

21 October 2024
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Reply from Exchequer Contracts

Thank you for your feedback Mike. Its greatly appreciated, Kind regards Exchequer

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from Tony and the accountant management team. Our contractors are always paid on time and any issues we do have are sorted promptly and efficiently. They keep us up to date with current legislation and continually strive to service our requirements within the temporary recruitment space…great team!

15 October 2024
Unprompted review
Exchequer Contracts logo

Reply from Exchequer Contracts

Thank you for your kind words Marie. Its much appreciated, Kind regards Exchequer

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