Good company, friendly service. Despatched a couple days late but the delivery was superfast and Chris was a friendly guy. Their warehouse people packaged my item excellently too.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So good for releasing tension in muscles. Highly recommend the triangle shaped ball as it gets much deeper than round surfaces balls.
Company replied
Had initial concerns about buying sight unseen and from interstate. Chose Exagym for the competitive pricing, the ability to talk to someone and time in business. Ordering was easy and delivery well... See more
Company replied
It’s not often I give a review but my recent experience with Exagym was next level brilliant. Tim really helped to provide me with great advice on the selection of equipment as I wasn’t certain what I... See more
Company replied
Company details
- #4 of 15 best companies in Fitness Equipment Store
Written by the company
Australia's leading supplier of home, light and full commercial gym equipment. We supply everything from accessories to flooring to all your large hardware and can even help with floor plan and room design too!
Contact info
326 Military Rd, 2090, Cremorne, Australia
- 0299534490
- cremorne@exagym.com.au
- exagym.com.au
Reply from Exagym
Thanks Ross! Glad we could help you out again!!!
Excellent sales and service thank you.
12 January 2024
The product arrived in perfect…
The product arrived in perfect condition, and promptly. My questions to the retailer prior to purchase were answered promptly as well, with an invitation to raise any other aspects which were unclear. The whole process went very well.
30 October 2023
Reply from Exagym
Thanks Diane! Glad we could help and hope the TheraBand worked out well!
Responsive help desk
Responsive help desk, excellent delivery times, good quality products
8 October 2023
Reply from Exagym
Hey Nick! Glad we could help with your VR3 rower. Please let us know if we can help with anything else. Chris.
Very happy experience
On the day I ordered my plyo box, I got a reply almost immediately that the box had been prepared for dispatch. I got to track my parcel and was very pleasantly surprised that it arrived after only 9 days. Thanks, Exagym and do keep up the good service.
30 September 2023
Reply from Exagym
Glad we could help get your plyo box across the country Yu-Seong!!!
Great experience
First time customer. Great products, top quality. Carefully packaged and sent promptly. Good communication all the way. Highly recommended and would happily purchase from them again
28 September 2023
Reply from Exagym
Thanks Diana and glad we could help out! Hope you enjoy the Flex Disc.
Exagym has an easy website to navigate…
Exagym has an easy website to navigate and complete orders. Additionally I received a confirmation call on Saturday regarding the order, which was brilliant. Delivery arrived on time the next week. Thanks, Exagym!
22 September 2023
Reply from Exagym
Glad we could help up your Powerblock weight Gareth!
Excellent customer service
Excellent customer service, extremely friendly and helpful staffs
11 August 2023
Reply from Exagym
Thanks Charlotte! Glad we could help out with the bench and Powerblocks!
Theraband purchase
I was contacted by phone to check order. Very professional and pleasant. Could not help enough.
31 August 2023
Reply from Exagym
Thanks Sharyn! Hope the Thera-Band worked out well.
Exceptional customer service
Chris gave me exceptional customer service and I really appreciate it. He communicated with me immediately to explain the situation and gave me various options to rectify it which I was very happy with.
Apart from that, I love the Jumpsport 370 Pro. Fantastic!
28 August 2023
Reply from Exagym
Thanks Kitsa! Glad we could get you an upgrade to help out and that you are enjoying the new rebounder!
Great product and great service
8 August 2023
Reply from Exagym
Pleasure to help out with the gym Matt!
Reply from Exagym
Glad we could help you out again Christopher!
Great service and easy pick up
Great service and easy pick up. Love our Concept 2 Erg Bike!
29 June 2023
Reply from Exagym
Thanks Caroline! Glad to help out. Chris
In stock and quickly made available for…
In stock and quickly made available for easy pickup. Competitive pricing.
24 June 2023
Reply from Exagym
Thanks Mark, glad we could help you out!
Excellent communication and the easiest…
Excellent communication and the easiest pickup from the rear of the store. Great to deal with, very happy.
23 June 2023
Reply from Exagym
Thanks Michael! Hope it all worked out.
Product received as ordered and quick!!
Product received as ordered and in a timely fashion. Couldn't be happier!!
22 May 2023
Reply from Exagym
Fantastic Chris! Hope the preacher pad provides some blown bicep workouts!
Great service from Chris
Great service from Chris. Bought a GPS sport watch with a band that was too small and he sent out a new band for free.
30 April 2023
Reply from Exagym
Glad we could help Dara and that you got the right fit in the end! Chris
Best price
Best price, great communication, fantastic service & prompt delivery to Queensland.
27 April 2023
Reply from Exagym
Thanks Troy, appreciate the support. Let us know if we can help with anything else!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.