Evry Reviews 227

Ridiculous service. !
No customer support!
Never again

I can't even rate 1 star....0 star. Terrible services. I wait for my parcel for 5 days...the driver never attempted a delivery....I was home all day...waiting for that parcel...

Really bad experience
My order never make it to me
And customers service never replied to me
Ignore me totally
Rubbish customer service

This review is 0 stars.
Absolutely appalling company, why are they still trading? You cannot speak to a human, only chatbox Ezra, you just go round in circles.
I have been waiting for my parcel since 24th August, several delivery messages, still no parcel, then got message they had successful delivered my parcel at 10.00pm, except not at my door, it has been a very stressful time, as the delivery was a specialist cat food, that you cannot buy at the supermarket, we are now 8 days down the line and still waiting for an answer, but no one will speak to me.

DO NOT USE THIS COMPANY, IF YOU REQUIRE A DELIVERY!!!

Time for them to be closed down.

I wasted all day trying to get the refund for items lost by Every. Goods worth £170 supposed to have been delivered by EVRY, delivered at wrong address , don't know where the parcels went. Amazon, having investigated decided to refund. Today another amazon order to be delivered by EVRI. Amazon emailed me to say, EVRI attempted delivery at 11.30am failed.There is always one person at home. Nobody rang RING DOOR bell. Our CCTV showed no one approaching our door to deliver. EVRI delivery driver had lied. complained to amazon. An hour later the usual EVRY delivery person arrived with the parcel,rang the door bell and when I rushed to the door, I saw the parcel on the door steps and he was walking briskly back to his vehicle. Picked up the parcel and opened to find one of the 4 China mugs was damaged.Got in touch with Amazon immediately and got a refund for the damaged item.Amazon and other companies should not use Hemes/EVRY.

I would put no star if possible!!!! The worst delivery company I have ever seen!!!! Why do they still operating????!!!! I never got Ecco shoes (£120), other pair of shoes as well (£125). Was shocked when they "lost in transit" Mielle vacuum cleaner £400 worth. And now water softener for £480!!!! What is wrong with you guys???? Can someone shut them down please!!!

Three times we have parcels delivered to wrong address now my wife's parcel supposed to be delivered on the 19th August but still have no parcel awful company dred ordering anything that is being delivered by evry

The Worst carrier company ever seen.
Non professional at all.
Can’t speak with a real person,just f…..g Ezra a useless robot.
A week my parcel is in the local locker and after calls and chats nothing change I can’t get the code to pick it up.

Had two parcels from Evey and both times they have lobbed my parcel over my fence damaging it. I have been in but they haven’t knocked or rang the bell. Complained to Evry via their automated phone as impossible to get hold of someone on the phone. They need to improve their customer service as they don’t care about our products and this is our money we are spending.

This is the umpteenth time Evry (who were originally Hermes [I think], before their brand name was so tarnished they had to change names) have let me down. They have no customer support, they have no professionalism, they couldn't care less whether you get your parcel or not and this is reflected in their distinct lack of customer services.

As another reviewer said, it should be mandatory for them to have a customer services dpt. with humans to speak to, rather than an automated system that takes you in circles, until you give up due to making no progress whatsoever.

The most mizerabile people in the UK!!! Almost every time i had problem when i buy online from sites or companies wich are using Every for delivery! I still have 5 orders wich i did not receive because of this thieves! This company should be close and those stupinds arested because they do this for a long time... But the governament 🤮

6 months pregnant, trying to post a package with baby clothes via Vinted using
Every Docklands Food & Wine
139 Manchester Road, E14 3DN
I was mistreated and humiliated, the guy selling there threw my package on the floor as he seemed quite angry about the fact that he must handle Evry parcels, he was frustrated and upset and shouted. I have everything filmed on my phone for my safety. I will never go to that place as I am concerned for my safety.

The worst supplier company in England delivers when it wants, does not follow the specified time, does not inform the client about the time change.

The delivery guy dumped all the parcels outside the building and when I asked him to take them inside safe, he ignored and kept going, disgusting behaviour he should be fired immediately, as is not the first time that the same one does this!

Would give them 0 .some drivers can not understand English ,especially can not read address and leave parcel anywhere they want. It's very annoying!

Wish I read these reviews sooner! Terrible non existent customer service.

The most idiot and stupid company I ever seen they send same email every time but the driver steal the parcel 100% he make a picture to a different location in the woods and he is saying he attempted 3 days after they can’t find my parcel in the depo lol I wish you guys to die with your rubbish company

I would give them 0 if I could, I’ve been waiting for my parcel for 3 days and they didn’t even show up and put the parcel as attempt to deliver but they couldn’t when I was at home waiting for them. Disgusting company, no customer service at all or no one you can speak with!

The Rob there drivers with money for delivery on fuel I work for the one day spent 20 pounds on fuel I was told by someone they don't pay transport drivers much at all 50 p per parcel and work very hard just make living I tell everyone one don't do parcel delivery as there is no money in it for you it will cost you lots money doing that job I give them -10 star if I can but there luck on that

I would give them zero stars if I could. I emailed them because I was missing an item. They emailed me back and told me that they had sent me a gift card for the item. I checked and no surprise I never received a gift card. I have now emailed them 5 more times about not receiving my gift card and I have not heard one thing back from them. Definitely a scam company who clearly doesn’t refund you your money. I did check the reviews and wasn’t going to order from this company but my daughter insisted all her friends order from it and they get their items. I think they get some items and have to constantly try to contact customer but never hear back. I will never buy another thing from this company. Either they don’t have a dedicated customer service or they just don’t care.