My wife and, I mr and Mrs Nelson,we realised this e- vouchers from the very first day we received for kids. We also realise the benefits they give us as parents. Especially this time of th... See more
Company replied
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Review summary
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Reviews shaping this summary
This shopping voucher came at the right time due to the rising prices in our supermarkets. It was a great help to this 80 year old ,disabled pensioner, now living alone in a council sheltered accom.... See more
Company replied
I would happily and most deservedly award 10 stars! The service provided by the team at e vouchers is outstanding. The courtesy and understanding is truly lovely. It is so reassutong to know that when... See more
Company replied
Great experience, very helpful service! I felt like Maria D. from Evouchers Support went above and beyond what most people would do. She was friendly, knowledgeable, and made the whole process muI rea... See more
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Company details
Written by the company
Evouchers is an easy-to-use payment platform designed to streamline the distribution of funding through vouchers. We proudly support local authorities, housing associations, schools, and charities in ensuring that funds reach those who need it most, quickly and efficiently. We focus on providing a secure and reliable system to deliver vouchers. However, we do not determine eligibility for these vouchers. Eligibility criteria are set by the issuing organisation. If you have questions regarding your eligibility for support, we recommend reaching out to your Local Authority or Citizens Advice Bureau. If you have any issues accessing your voucher please contact our customer support team at www.evouchers.com. Please note that during busy periods our response time can take up to seven days.
Contact info
Furlong House, 2 Kings Court, Newmarket , CB8 7SG, Suffolk, United Kingdom
- 01638 438095
- https://www.evouchers.com/support-request/
- evouchers.com
4.4
Excellent
263 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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It was very helpful it made me carry on…
It was very helpful it made me carry on the energy at right time.
11 December 2025
Unprompted review
Reply from Evouchers
Hello!
That’s wonderful to hear, thank you for taking the time to leave us a review.
Kind regards,
The Evouchers Team
I asked my housing association for help…
I asked my housing association for help with my heating bills and they arranged for my evouchers to be sent to me the process was easy to put payment onto my prepayment meters thankyou
2 January 2026
Unprompted review
Reply from Evouchers
Hi Keith,
Hearing that you’ve had a positive experience really makes our day. Thank you for taking the time to share your feedback.
Kind regards,
The Evouchers Team
Evouchers supports me with my family
Evouchers supports me with my family. They’re easy to access.
3 January 2026
Unprompted review
Reply from Evouchers
Hi Samantha,
So pleased to hear this, thanks for taking the time to share.
Kind regards,
The Evouchers Team
Very happy with these vouchers easy to…
Very happy with these vouchers easy to access and easy to use at the shop of your choice thankyou
3 February 2026
Unprompted review
Reply from Evouchers
Hi Barbaranne,
Making things simple and efficient is really important to us - so we’re thrilled to hear that’s been your experience. Thank you!
Kind regards,
The Evouchers Team
reali great the way its organised easy…
reali great the way its organised easy to use and no problems,
regards,
ray .
10 January 2026
Unprompted review
Reply from Evouchers
Hi Ray,
Hearing that you’ve had a positive experience really makes our day. Thank you for taking the time to share your feedback.
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Anthony,
Thank you for your review, we’re delighted you had a positive experience!
Kind regards,
The Evouchers Team
It's very good I think other family's…
It's very good I think other family's benfent from it
3 February 2026
Unprompted review
Reply from Evouchers
Hello,
Hearing that you’ve had a positive experience really makes our day. Thank you for taking the time to share your feedback.
Kind regards,
The Evouchers Team
At start we had issues
At start we had issues, after couple of email back and forth they manage to sort it out,
Lovely lady called and sorted it out
Thank you
31 December 2025
Unprompted review
Reply from Evouchers
Hi Yasmin,
We truly appreciate your review. It’s great to know our service has been helpful, and we’ll make sure to share your comments with the team.
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Mick,
Hearing that you’ve had a positive experience really makes our day. Thank you for taking the time to share your feedback.
Kind regards,
The Evouchers Team
Good service.very secure
Good service.very secure. Especially with the app you have to download
29 January 2026
Unprompted review
Reply from Evouchers
Hi Steven,
We’re really happy to hear everything went smoothly for you. Our team works hard to make sure the process is as quick and simple as possible - your feedback means a lot to us!
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Robert,
Making things simple and efficient is really important to us - so we’re thrilled to hear that’s been your experience. Thank you!
Kind regards,
The Evouchers Team
Very helpful
Very helpful, and efficient. Greta customer service representative/ technician
5 January 2026
Unprompted review
Reply from Evouchers
Hi Joshua,
Thank you for highlighting our customer service. We’ll be sure to pass your comments on to the team - they’ll be so pleased to hear this.
Kind regards,
The Evouchers Team
The ease of downloading the App is…
The ease of downloading the App is good.
But if you don't have basic IT SKILLS it hard to use after you have used only some of the money.
EXAMPLE @TESCO
When I used it in Tesco, the cashier grossly over charged the bill by almost £17 at Catford. So the items had to be rescanned. It caused a bit of embarrassment for me as the cashier was abrupt & did not want to adjust their mistake.
A stranger helped.
24 October 2025
Unprompted review
Reply from Evouchers
Hello!
Thank you so much for taking the time to leave a review.
We’re pleased to hear you found the app easy to download, and we really appreciate your feedback about using your Evoucher after part of the balance has been spent.
For future support and step-by-step guidance, you’ll find helpful articles here:
https://help.evouchers.com/hc/en-gb/categories/11256166939409-I-m-a-recipient
Kind regards,
The Evouchers Team
Use only 1 email address when receiving the voucher and downloading the app.
As I had 2 email accounts, I used the wrong one when I downloaded the Evoucher app.
This was resolved quickly and I received my voucher.
Great service
15 December 2025
Unprompted review
Reply from Evouchers
Hi Caron,
We’re so glad our support team could help you, your feedback will definitely make their day.
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Carole,
We’re pleased to know you found the process quick and easy. Thanks so much for your review!
Kind regards,
The Evouchers Team
It’s great job
9 January 2026
Unprompted review
Reply from Evouchers
Hi Gafer,
So pleased to hear this, thanks for taking the time to share.
Kind regards,
The Evouchers Team
Good and very helpful easy to use.
9 January 2026
Unprompted review
Reply from Evouchers
Hi Alan,
Hearing that you’ve had a positive experience really makes our day. Thank you for taking the time to share your feedback.
Kind regards,
The Evouchers Team
Very helpful
22 December 2025
Unprompted review
Reply from Evouchers
Hi Adelaide,
Hearing that you’ve had a positive experience really makes our day.
Thank you for taking the time to share your feedback!
Kind regards,
The Evouchers Team
Very easy to use helps with food…
Very easy to use helps with food shopping a brilliant idea highly recommend
18 December 2025
Unprompted review
Reply from Evouchers
Good Morning,
We truly appreciate your review. It’s great to know our service has been helpful, and we’ll make sure to share your comments with the team.
Kind regards,
The Evouchers Team
Thank you so much
Thank you so much, these evouchers are wonderful and so easy to use. Very grateful.
15 December 2025
Unprompted review
Reply from Evouchers
Hi Cath,
We’re really happy to hear everything went smoothly for you. Our team works hard to make sure the process is as quick and simple as possible - your feedback means a lot to us!
Kind regards,
The Evouchers Team
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