Evouchers Reviews 

263
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and the exceptionally smooth, user-friendly system that makes navigating choices very easy for everyone involved. Consumers often highlight how genuinely understanding and polite the team is, providing wonderful assistance and great support during difficult life moments. Some reviewers were not happy with the issues regarding accessing their digital vouchers or receiving timely responses from the customer service department. People mentioned that technical glitches can sometimes make it very hard to retrieve links or use funds properly, leaving them needing extra help.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting that the platform is very easy to use,... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting helpful and quick... See more

Service

Consumers find service to be positive, helpful, and very secure. Reviewers note that the process is simple,... See more

Staff

People report positive experiences with staff, highlighting that team members are very polite, knowledgeable,... See more

Discount

Reviewers express mixed feelings regarding their discount vouchers. Many consumers report feeling deeply... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife and, I mr and Mrs Nelson,we realised this e- vouchers from the very first day we received for kids. We also realise the benefits they give us as parents. Especially this time of th... See more

Company replied

Rated 5 out of 5 stars

This shopping voucher came at the right time due to the rising prices in our supermarkets. It was a great help to this 80 year old ,disabled pensioner, now living alone in a council sheltered accom.... See more

Company replied

Rated 5 out of 5 stars

I would happily and most deservedly award 10 stars! The service provided by the team at e vouchers is outstanding. The courtesy and understanding is truly lovely. It is so reassutong to know that when... See more

Company replied

Rated 5 out of 5 stars

Great experience, very helpful service! I felt like Maria D. from Evouchers Support went above and beyond what most people would do. She was friendly, knowledgeable, and made the whole process muI rea... See more

Company replied


Company details

Written by the company

Evouchers is an easy-to-use payment platform designed to streamline the distribution of funding through vouchers. We proudly support local authorities, housing associations, schools, and charities in ensuring that funds reach those who need it most, quickly and efficiently. We focus on providing a secure and reliable system to deliver vouchers. However, we do not determine eligibility for these vouchers. Eligibility criteria are set by the issuing organisation. If you have questions regarding your eligibility for support, we recommend reaching out to your Local Authority or Citizens Advice Bureau. If you have any issues accessing your voucher please contact our customer support team at www.evouchers.com. Please note that during busy periods our response time can take up to seven days.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

263 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(263)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Having used different methods of buying vouchers, this is by far the easiest. So user friendly

17 July 2025
Unprompted review
Evouchers logo

Reply from Evouchers

Hi Jane,

Hearing that you’ve had a positive experience really makes our day. Thank you for taking the time to share your feedback and for choosing Evouchers.

Kind regards,

The Evouchers team

Rated 5 out of 5 stars

Winter fuel

I was so happy I had help during he winter months I don’t know how I would of coped without the help
Having my disabled daughter who lives with me made it warmer for her and me with our disabilities
Can’t thank you enough
😄

11 November 2024
Evouchers logo

Reply from Evouchers

Hi Lindy,

We truly appreciate your review. It’s great to know our service has been helpful, and we’ll make sure to share your comments with the team.

Kind regards,

The Evouchers team

Rated 5 out of 5 stars

dana

great help thank you very much

10 July 2025
Evouchers logo

Reply from Evouchers

Hi Dana,

That’s wonderful to hear, thank you for taking the time to leave us a review.

Kind regards,

The Evouchers team

Rated 5 out of 5 stars

Easy to use and helpful customer support

1 July 2025
Unprompted review
Evouchers logo

Reply from Evouchers

Hi Rachel,

Thank you for highlighting our customer service. We’ll be sure to pass your comments on to the team - they’ll be so pleased to hear this.

Thank you for taking the time to leave us a review.

Kind regards,

The Evouchers team

Rated 5 out of 5 stars

FAST DELIVERY

Such a quick and easy way to get vouchers to our parents. It's so simple and quick to order and then send out. I'd recommend it to anyone!

9 July 2025
Evouchers logo

Reply from Evouchers

Hi Elizabeth,

Making things simple and efficient is really important to us - so we’re thrilled to hear that’s been your experience.

Thanks so much for taking the time to leave a review!

Kind regards,
The Evouchers team

Rated 5 out of 5 stars

Timely and supportive…

Goes a long way in supporting in this tough times. Thank you

7 July 2025
Unprompted review
Evouchers logo

Reply from Evouchers

Hi Asgar,

Hearing that you’ve had a positive experience really makes our day. Thank you for taking the time to share your feedback.

Kind regards,

The Evouchers team

Rated 4 out of 5 stars

Daily order value limit too low

The response and resolution were timely, thank you, but the issue was generated by Evouchers who impose the daily order value limits. We are a relatively small school so I expect this must be quite a widespread problem with Local Authorities asking schools to distribute vouchers to FSM entitled families to the tune of £90 per student for the summer holidays?

3 July 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, website easy to use, vouchers can be used widely in popular stores and supermarkets.
Our go to site. Have been using for a number of years now and cannot fault. Support service excellent too.

3 July 2025
Rated 1 out of 5 stars

This company is useless at processing…

This company is useless at processing post office vouchers. Been 2 days still hasn't been processed yet and now it's the weekend will have to wait another 2 days. What a shocking company

20 June 2025
Unprompted review
Evouchers logo

Reply from Evouchers

Hi Chris,

I’ve requested some additional information from you so we can take a closer look into the matter. Please respond as soon as possible so we can help get this sorted for you.

If you’re ever experiencing any issues, our customer service support team is here to help. Please reach out to us directly via the following link so we can investigate further:
https://www.evouchers.com/support-request/

Look forward to hearing from you.

The Evouchers team

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