Nomi by Evomove.com Reviews 1,988

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Bought a product from this "company", delivery has apparently been completed, yet I have received nothing. Evri tracking claims delivey, but when I enquire as to where, as I have not received anythi... See more

Rated 1 out of 5 stars

Item delivered to wrong address. Despite contacting customer services via their website on several occasions, I have had no response. Tried again this morning and their website is unavailable. So hope... See more

Rated 1 out of 5 stars

Ordered items on an Instagram account on 18th August, got tracking from CJ Packet. Tracking eventually said item delivered to a porch in UK, no address. I live in Italy. Emailed Novi and they said the... See more

Rated 1 out of 5 stars

This is a total scam - placed the order, received a notifcation from cj packet . com stating the item had been shipped, then a notification from Evri stating the item had been posted through my letter... See more

Company details

  1. Children's Furniture Store
  2. Baby Store
  3. Furniture Maker

Written by the company

Nomi Highchair is designed by the legendary Norwegian chair designer Peter Opsvik, based on his more than 40 years of experience within designing iconic ergonomic chairs ie Capisco by Håg, Balans by Varier and Tripp Trapp by Stokke among others. Nomi is manufactured within EU, it holds the GS mark (Geprüfte Sicherheit), and is safety certified as highchair, junior chair, adult dining chair and baby bouncer.


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(1,988)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No return or exchange possible

Ordered a Nomi chair from here and received the wrong colour. For two month we have been unable to reach anyone with regards to a refund, exchange or return. Absolutely no reply to any mails and the German customer service named on the webpage claims they are not responsible and cannot help, one needs to contact the company directly in Danemark. I cannot recommend buying anything from this brand.

——-
Thanks for the reply… even if it is a generic standard response. It is funny to see how you reply here within a day but not to any e-Mails send to you. We have already provided several e-Mails to info@ evomove.com. We have left several messages on your answering Mashine in English and received no reply. If you are interested in resolving the matter please provide a direct e-mail address of an actual person to contact. Alternatively check your e-Mails and get back to us directly…. There should be several by now.

14 November 2022
Unprompted review
Rated 1 out of 5 stars

Order never arrived, full amount paid in advance

We bought most of the chair in a local shop and ordered some parts online directly from evomove, because they were not in stock at the local store.
We got a Sales invoice and shipping notification and shortly after received a package with only one of the three items we ordered.
We contacted evomove several times, but never heard back from them. We already paid the full amount for all three items. Since we don’t get an answer to our mails, and there is no phone number we could call, we are now stuck with no products but the price paid.
Something like this really never happened to us before. You would think a store like that is trustworthy.
Really disappointed, we were really looking forward to using the chair with our baby.

30 September 2022
Unprompted review
Rated 5 out of 5 stars

Nomi high chair

Nomi high chair was a big part of my son life and I highly recommend this chair. Not only for its safety and comfort but also for its beautiful design. I loved how easy it was to clean after a messy dinner or how the chair "grew" with my son, changing every year og growing together.

11 May 2022
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Rósey,
Thanks for sharing your Nomi story, it frames the whole philosophy - growing together. Your fine little story really made our day here at the Nomi team in Copenhagen :-) :-)

Rated 3 out of 5 stars

Great highchair but major flaw with tray

Great highchair. It was easy to assemble and use. However, the tray is textured and any suction plates, cups, toys do not stick to it. It is a major inconvenience. Had I known this beforehand I probably wouldn’t have bought the highchair. I hope the company will release another version of the tray that allows suction plates to stay on.

22 April 2022
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Angie, Thanks for the stars.There are pros & cons - the textured surface reduces light reflections, increases friction and is far more scratch resistant compared with a glossy surface. We suggest you use suction plates made out of high grade silicone - ie the EziPizi mini mat, they do the job, especially if you wipe the suction plate with a damp cloth prior to using. Best - Rune, Evomove Copenhagen

Rated 5 out of 5 stars

Amazing high-chair

Amazing high-chair! Our daughter and family realy loves it. With most attractive design it is really worth to buy. The delivery was quite fast. Thank you once again.

22 January 2022
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Salteri, Thanks from Team Nomi in Copenhagen for the 5 stars and for sharing your Nomi experience :-) :-)

Rated 5 out of 5 stars

Great product - great aftersale service

I ordered a chair several months ago for our first born and since the day the chair arrived we loved it.

Great build quality and amazing design.

After two attempts of reaching out to their customer service I wrote a Bad review here on trustpilot. It seemed my mails got stuck in their spam but Melanie of their customer service department cleared quickly the case - one of my best customer service experiences so far.

I can only recommend this chair and company

5 January 2022
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Quirin,
Thanks for sharing your review. Apologies for our spamfilter, who seems to be set at bit to hard. Luckily there are more direft roads to our customerservice that through microsoft spamfilters and we managed to sort out things the way we always strive for - as we only do Nomi and we care for Nomi and our Nomi customers as if it was our little baby ;-) ;-)

Rated 5 out of 5 stars

Amazing

Great order and delivery process, amazing chair and quality.

12 December 2021
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Sir, Thanks for the awesome review and for taking time sharing it. Enjoy your Nomi the years to come :-)

Rated 5 out of 5 stars

All at its best

All at its best, highly recommended.

24 September 2021
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Thanks for the awesome review and your recommendation Ganna :-)

Rated 4 out of 5 stars

Only complaint is..

Hands down a good looking high chair. Sold me on ascetics. Although lower then I anticipated the height works perfect. My only complaint is that the surface of the platter is “gritty” so the suction plates don’t stick to it. Had this high chair for about 8 months now.

22 July 2021
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Hi Lira,
Thanks for the 4 stars. The surface on the tray has a chamilles 30 texture who hides scratches and eliminates light reflecting. It does comply with several suction plate designs, but only if the silicon is soft and undamaged - and you can also wet the surfaces with a damp cloth which helps the suction. Best - Rune, Evomove

Rated 5 out of 5 stars

Get ahead in the new-mom Instagram wars with Nomi!

Seamless ordering process, fast delivery and of course giving the Ferrari of child seats instantly elevated me to the status of 'favourite cool aunt' - am off the hook, gift-giving-wise, until graduation.
Jokes aside the quality of the product is amazing, very quick to set up and fit their living room a lot better than the plastic one.

18 July 2021
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Ohhhh thanks Silke - you made our day here in melting Copenhagen :-) :-)

Rated 5 out of 5 stars

Super

Super, easy to clean, looks very modern. Baby is not reporting any bugs now!

22 June 2021
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Mateusz & baby - thanks for the Nomi report ;-) and the five stars. Happy to hear :-) :-)

Rated 5 out of 5 stars

Great product

Great product. Very stylish and useful. We have two of those and very happy about it. Timeless.

20 June 2021
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Carlos & family,
Thanks for the five star review, and for sharing your Nomi experience, making our day :-) :-)

Rated 5 out of 5 stars

Order arrived to Lithuania super fast

Order arrived to Lithuania super fast. The chair is just perfect. Piece of art. Baby liked it from the first moment and feels super comfy in it. Very happy with the purchase.

19 June 2021
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Jurgita,
Thanks for the five stars and happy to hear your little Baby also gives Nomi a high five ;-) Will also pass on the review to our partners at UPS delivery service who makes sure the parcel get from Copenhagen to Lithuania fast and efficient (and free of charges) :-) :-)

Rated 5 out of 5 stars

Safe, Good Looking & Practical

Safe, Good Looking & Practical! After using it for two years and seeing our little girl love her chair - we had to have one more for our new baby!

16 June 2021
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Congrats and thanks for the stars Massimo & Co - happy to hear - and keep them coming;-)

Rated 4 out of 5 stars

Great product

Great product, needlessly expensive.

15 May 2021
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Thanks for the fine review and critics Stephen,
We are striving to democratize pricings on our european manufactured and certified Nomi, but decent labor policies and compliance to safety standards and Code of Conduct has a price tag :-)

Rated 4 out of 5 stars

Unfortunately in Danish only

Unfortunately, the survey reached me in danish language which I don‘t understand. I suppose you meant how satisfied I was with you / your product. If this is right, there‘s just 1 star missing from the max ant that’s related to some slight color difference in the grey plastic parts we bought earlier (child restraint seat and table).

1 May 2021
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Fam. Egger,
Thanks for the stars - sorry for the uninteded Danish lesson ;-)... - it seems like we have a bug in the Trustpilot invite settings - thanks for letting us know, it's located and will be fixed. If the color diverts, please share pics (daylight, not artificial) with our customer service, to get a closer look, as all items is controlled by a photospectrum, prior to packaging. Sincerely Rune - Evomove Copenhagen

Rated 5 out of 5 stars

Good chair

Good chair, very satisfied.

29 April 2021
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Hi Daniel,
Thanks for the 5-star review, making our day :-) :-) - Enjoy your Nomi the years to come.

Rated 5 out of 5 stars

Top quality

Realy the best system for my babies, it’s the second we have because Flora 4 years old love her chair and Marcello 6 months old news a new one!

20 April 2021
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Hi Isabella,
Soooo happy to hear, high five to Flora, Marcello and you from us up here in Copenhagen ;-)

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